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Manor At Elfindale, The

  1. Skilled Nursing Home Facilities
  2. Missouri
  3. Springfield Skilled Nursing Home Facilities
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Reviews
Overall Rating 4.3 / 5.0 ★★★★★

  • Joni Thomas
    ★★★★★ 2 months ago

    If I could do a negative -5 rating I would do so. My mother was at Elfindale Manor for senior rehab after a 5 day hospital stay. I was told by Elfindale that her insurance would cover 20 days of rehab. She is 92, and it was a serious situation. However, Elfindale would not cover this time, and made very ambiguous excuses. Then they demanded payment within 10 days, where by law you have up to 30 days to pay a bill in the state of Missouri. I made the payment by 30 days, then after it was paid I received a threatening letter in the mail from Elfindale. There has been administration changes at Elfindale since 2016 when my mother also had a 3 month stay for rehab, which her social security and Tricare insurance totally covered. In 2016 she receive very good care, and she was even able to return to her own home. Now the administration in my opinion is not advocating for patients at Elfindale, but they have become very greedy forcing seniors to pay out of pocket when their insurance should cover the rehab stay. No longer can I recommend Elfindale for any situation for a loved one. They also have add-on costs so you really never know what the bill will be until you receive it. The staff frankly is also not that great any longer either. My mother is now in a very good assisted living location without "hidden costs". The staff is light years better than Elfindale. Although over the decades Elfindale had a very good reputation. From first hand experience this is no longer the case!

  • Debbie P.
    ★★★★★ 4 months ago

    The Manor at Elfindale provided the best possible care for my mother. I knew before she moved in that it was an exceptional care facility, but I found out just how good it really is--and how kind and caring the staff and administrators really are--once she moved in and I was there multiple times daily. In addition to excellent care, the outdoor settings are fabulous and provide a wonderful place to take your loved one outside to enjoy the view. I am happy to give The Manor at Elfindale the highest possible rating.

  • Connie Doolen
    ★★★★★ 5 months ago

    My husband received care in the short term rehabilitation section of The Manor recently. I could not have asked for a better place for him to receive the care he needed. The staff is responsive, caring, professional, and approachable in every aspect. The therapists are amazing and really know how to customize treatment plans for each patient. Everyone from administration to the nursing and nursing assistants to even the cleaning staff took time to acknowledge and treat both my husband and me with dignity and respect at all times. I very highly recommend The Manor. Thank you, everyone!

  • Lilli Parrow
    ★★★★★ 4 months ago

    Best geriatric nursing home in Springfield, MO, metropolitan area, by far.

  • Jan Atkinson
    ★★★★★ a year ago

    Our aunt has been at Elfindale for about a year and a half now. This is by far the best facility in Springfield in terms of the care she receives and the atmosphere we find there. A lovely place that doesn't feel like a "nursing home", but is truly a "care" facility. We have had experience with a couple of other facilities with our mothers, and The Manor has far exceeded our expectations!

About Manor At Elfindale, The

General Information

Legal Business NameVsl Springfield Manor LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsYes
First Accepted MedicareAugust 11, 2006 (13 years)
Capacity100
Residents89
Percent Occupied89%
Program ParticipationMedicare
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manor At Elfindale, The

Manor At Elfindale, The was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Missouri Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Note that this facility has changed ownership within the past 12 months.

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C
Manor At Elfindale, The has not received any fines, complaints, or inspection problems in the last 3 years.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manor At Elfindale, The require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 25min
ReportedExpected
CNA
1hr 5min
30min
ReportedExpected
LPN
1hr
45min
ReportedExpected
RN
4hr 50min
3hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
98.9%
98.9%
98.9%
93.9%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
98.8%
100.0%
88.8%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
22.2%
44.4%
54.3%
40.6%
32.6%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of low risk long-stay residents who lose control of their bowels or bladder
30.1%
34.7%
34.3%
21.5%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who received an antianxiety or hypnotic medication
43.6%
50.4%
28.0%
20.8%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents whose ability to move independently worsened
7.1%
6.1%
5.0%
7.2%
19.0%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who received an antipsychotic medication
32.4%
31.3%
16.9%
21.9%
14.9%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents whose need for help with daily activities has increased
4.9%
7.2%
11.1%
4.3%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who lose too much weight
2.0%
1.8%
3.3%
2.0%
6.0%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of high risk long-stay residents with pressure ulcers
7.5%
5.9%
4.4%
2.9%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who self-report moderate to severe pain
5.4%
6.7%
8.3%
3.1%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who have depressive symptoms
3.7%
0.0%
1.2%
0.0%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents with a urinary tract infection
2.4%
2.4%
4.9%
2.8%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents experiencing one or more falls with major injury
2.3%
1.2%
2.4%
3.9%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.8%
93.9%
93.1%
92.0%
74.7%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
92.3%
92.3%
92.3%
73.8%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
79.5%
90.4%
95.9%
78.4%
69.4%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents who made improvements in function
12.3%
10.5%
14.3%
7.6%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.3%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents who newly received an antipsychotic medication
1.6%
1.7%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents with pressure ulcers that are new or worsened



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