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Maples Health And Rehabilitation, The

  1. Skilled Nursing Home Facilities
  2. Missouri
  3. Springfield Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.6 / 5.0 ★★★★★

  • Cynthia Johnson
    ★★★★★ a month ago

    I was in The Maples for about 3 weeks to get stronger. They are amazing. The therapists are great and so helpful and understanding. The lady that gives you he showers is amazing. The food is very good if you are on a regular diet. If you are out of the building when food is ordered they give you whatever. But most of the food was very good. Definitely better than hospital food. The aids are awesome. My only complaint is if you push the button for someone it can take a while. They have nice things to do to keep you busy, from bingo, to arts and crafts to getting your nails done. All in all not a bad place when you have to be away from home

  • Nathanial Ballard
    ★★★★★ 3 months ago

    I've been in nursing homes and facilities all throughout Springfield, as well as my home state of Delaware. While no facility is ever perfect, and every facility has its own problems, The Maples is the best facility I have ever worked at! From the simple things like having a good supply of personal care items for the residents/patients, to how management actually cares about the well-being of residents and family members. Then the larger things that we all hope for when finding a career or job, finding a place where management DOES care about the employees. The Maples is that place. I will always recommend families use the The Maples for their loved ones. Signed, The heart of a CNA

  • Nate Tannehill
    ★★★★★ 4 months ago

    Staff has been incredibly rude and condescending to my grandmother. They have refused to give her the meds that she has been prescribed for years. Staff ignored her complaints of not getting her medications. Refused to call the doctor during the week to confirm her complaints and then tried to tell us "it's the weekend we cant get ahold of her doctor" although today is monday and a call could easily be made. When we tried to talk to the director of nursing she was extremely rude and simply told us we are wrong. I dont feel this place deserves even the one star I have given nor would I ever recommend this place anyone.

  • Kcteapot
    ★★★★★ 6 months ago

    Very bad time there. Didn't listen. On my Aunts medicine. Dont have rooms set up for patients needs. Unless u have a private room. The staff was very nonchalant about the issues. She was there 4 days. Worse when I took her out then when she went in.

  • Michelle West
    ★★★★★ a year ago

    I cannot say enough good things about The Maples. They took great care of my mother-in-law throughout her stay. The staff is friendly, professional and very caring. The facility is clean, updated and modern.

About Maples Health And Rehabilitation, The

General Information

Legal Business NameThe Maples Health And Rehabilitation, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 28, 1993 (26 years)
Capacity120
Residents95
Percent Occupied79%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Maples Health And Rehabilitation, The

Maples Health And Rehabilitation, The was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Missouri Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 18, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$6,893 fine
GFewActual HarmComplaintEnsure that residents are safe from serious medication errors.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Maples Health And Rehabilitation, The require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 60min
2hr 30min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
35min
1hr 5min
ReportedExpected
RN
4hr 20min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

81.5%
78.0%
78.0%
78.0%
93.9%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
53.3%
47.9%
33.3%
84.8%
88.8%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
63.6%
66.7%
64.5%
74.3%
32.6%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of low risk long-stay residents who lose control of their bowels or bladder
34.3%
29.7%
28.6%
34.3%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who received an antianxiety or hypnotic medication
26.2%
8.9%
15.4%
2.7%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents whose ability to move independently worsened
22.2%
22.9%
24.4%
19.6%
19.0%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who received an antipsychotic medication
17.6%
2.9%
8.6%
5.7%
14.9%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents whose need for help with daily activities has increased
15.6%
8.7%
8.9%
4.4%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who lose too much weight
2.7%
2.7%
8.1%
0.0%
6.0%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of high risk long-stay residents with pressure ulcers
1.6%
0.0%
0.0%
2.1%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who self-report moderate to severe pain
6.8%
4.3%
0.0%
2.2%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who have depressive symptoms
6.7%
2.2%
2.2%
4.4%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents with a urinary tract infection
11.1%
6.2%
2.2%
2.2%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents experiencing one or more falls with major injury
7.3%
9.6%
8.3%
4.6%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

67.2%
82.5%
97.0%
98.8%
74.7%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
47.9%
70.8%
70.8%
70.8%
73.8%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
60.5%
55.5%
63.8%
63.6%
69.4%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents who made improvements in function
18.5%
20.0%
21.8%
19.1%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents who self-report moderate to severe pain
0.7%
1.1%
2.6%
1.9%
2.3%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents who newly received an antipsychotic medication
1.6%
0.6%
0.4%
0.2%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents with pressure ulcers that are new or worsened



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