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Bethesda Southgate

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  2. Missouri
  3. St Louis Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Shelley Gardner
    ★★★★★ 3 months ago

    When an employee and an ex-employee places their loved ones in Bethesda-Southgate's care, you know the level of care is exceptional. I work for a non-profit that places developmentally disabled adults in volunteer positions around St. Louis learning job and inter communication skills. This is, by far, the most supportive, compassionate community not only for my individuals but the residents in care. I have recommended Southgate several times and would be comfortable placing my love one in their care. The dining room staff, the nursing home staff all the way to the Administrator have embraced their duty to excellence in caring for their residents.

  • Anonymous Anonymous
    ★★★★★ a week ago

    DO NOT USE THIS FACILITY. Shortly after being moved to the nursing home section of this facility, my family member began having bed sores and infections and was taken to the hospital for pneumonia. They are clearly not taking appropriate measures to give their residents dignity and a comfortable environment. I will be reporting this facility for what is clearly elder abuse. When asked for medical care as my family member was clearly in need due to her pneumonia, the nurse responded, "I think she's dying." This facility should not be allowed to continue treating their residents in this way. Please do not trust this facility with the care of your loved ones. It is clear they only see their residents as a pay check.

  • Michelle P.
    ★★★★★ a week ago

    UPDATE: DO NOT SEND YOUR LOVED ONE TO BETHESDA SOUTHGATE AND IF THEY ARE AT BETHESDA SOUTHGATE, PLEASE REMOVE THEM IMMEDIATELY BEFORE IT IS TOO LATE. ORIGINAL REVIEW: When you hear your loved in say "they are mean to me here" - it is just plain heartbreaking. Staff is unfriendly and a majority of the workers seem miserable. Why some still have a job is beyond me...

  • John Carver
    ★★★★★ 5 months ago

    I could write a long review to explain why we chose Bethesda Southgate above the many I visited. Everyone has their own list of must have accommodations. The bottom line for me was to do business with a group that projects that they are honest, competent and caring. I think that Bethesda Southgate goes to great length to hire employees that actually want to do the hard and demanding job of caring for it's residents. Of course they are not 100% successful and I doubt that any are, but there are many employees that have and continue to have long term careers at Southgate. My interactions with staff during the 2 months my wife has been in the memory lane section are overall very high. Upper management has an open door policy and have addressed any questions or problems that I have approached them with honestly and as expeditiously as possible within the constraints that they must follow. I have never experienced a bad odor on memory lane, the floors are constantly being cleaned and the food that I have tasted is well prepared. I always hesitate to give anyone a 5 star rating. In this case I am willing to do so based on employee and managements effort to accomplish a terribly hard job as well as they can.

  • Cheryl Fairchild
    ★★★★★ 8 months ago

    My sister was there for almost 3 weeks for physical therapy..the nursing staff was great, but the therapists did not help her at all. The staff doctor told her she would never walk again and would never have her feeding tube removed. She is only 58 years old. We transferred her to another facility 3 days ago and she is already standing with a walker and eating pudding. I would never send anyone back there for therapy.

About Bethesda Southgate

General Information

Legal Business NameBethesda Long Term Care Inc
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 3, 2003 (17 years)
Capacity130
Residents92
Percent Occupied71%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Bethesda Southgate

Bethesda Southgate was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Missouri Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 11, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth Inspection1) Protect current or future residents from giving up their Medicaid or Medicare benefits; or 2) follow federal rules for admissions.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionEnsure laboratory services, blood blanks and transfusion services provided on site meet requirements for certified laboratories; or have an agreement to obtain services from an offsite laboratory, that meets the same requirements.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Bethesda Southgate require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 25min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
60min
1hr 5min
ReportedExpected
RN
4hr 45min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.4%
96.0%
96.0%
96.0%
93.9%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.7%
86.8%
82.8%
78.1%
88.8%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
81.5%
59.1%
62.5%
50.0%
32.6%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of low risk long-stay residents who lose control of their bowels or bladder
15.3%
19.3%
19.0%
16.7%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who received an antianxiety or hypnotic medication
19.3%
14.1%
18.8%
18.5%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents whose ability to move independently worsened
13.4%
16.4%
14.5%
14.3%
19.0%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who received an antipsychotic medication
9.3%
11.1%
7.3%
14.3%
14.9%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents whose need for help with daily activities has increased
11.9%
16.2%
9.4%
7.8%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who lose too much weight
2.5%
2.5%
6.7%
18.3%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who self-report moderate to severe pain
9.6%
10.9%
4.3%
8.0%
6.0%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
3.9%
0.0%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who have depressive symptoms
4.5%
4.4%
6.2%
6.2%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents with a urinary tract infection
2.9%
4.4%
4.7%
4.7%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents experiencing one or more falls with major injury
1.4%
3.4%
1.4%
0.0%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

63.0%
69.2%
65.5%
66.7%
74.7%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.6%
80.9%
80.9%
80.9%
73.8%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
64.5%
63.1%
56.3%
58.8%
69.4%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents who made improvements in function
22.0%
17.8%
17.0%
21.4%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents who self-report moderate to severe pain
2.0%
0.5%
1.0%
0.5%
2.3%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.8%
1.0%
0.2%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017MO
Percentage of short-stay residents with pressure ulcers that are new or worsened



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