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The Pillars Of Biloxi

  1. Skilled Nursing Home Facilities
  2. Mississippi
  3. Biloxi Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • Andrew Landry
    ★★★★★ 3 months ago

    My mother has stayed at the Pillars twice (2 knee replacements). 3 of 5 for 1st visit and most recent 5 of 5 rating. Lots of new faces from top to bottom so they have certainly made some changes in the right direction. Thank you to all the staff for taking such good care of my mother ?! PS- I've never really cared for these surveys. If 10 had a wonderful experience, we probably won't hear from them. If 10 had an unpleasant experience, we'll probably hear from most of them.

  • Jasmine Harris
    ★★★★★ a month ago

    My experience there with my grandmother was ok some staff was professional and nice. She received her rehabilitation services and is now home. I gave 3 stars only because of care received. It would be a better place if Kayla Baker was not working there as an CNA. She stole food and snacks out of my grandmother's room. She used to borrow money from her for lunch my family felt she was getting to close and wasn't professional. She would sit on the phone while providing care to my grandmother she would tell us this girl's personal business because she had overheard her on her phone. If anything ever happened again to my grandmother we would use their services again as long as she is still not an employee there.

  • Loriann Brant
    ★★★★★ 7 months ago

    If i could put a zero i would. The staff was horrible and the food is always cold. Would call for a nurse and it would take 30 minutes or more to come. My grandmother was there and she said that she asked for help with her toilet and had two people tell her they wasnt going to do it. So she had to do it for herself. Its a rehab place she shouldn't be taking care of other people. Its a shame that theres people out there that cant help the people that are in need. Would NEVER recommend anyone to go here.

  • Elena Bunrham
    ★★★★★ 11 months ago

    My father is in the rehabilitation at the Pillars. He fell from his bed 12/13/2018 and hurt his hand, I don't know how long he was on this cold floor, but now his hand is all swollen and they did not even x-ray it right away it took his wife to say she wanted a x-ray done. His wife also requested to see his bottom because of bed sores and she was shocked at how bad his bottom looks, they said they would turn him every couple of hours but I highly thought it. When I visited there, I had to sponge bath my dad and get him water all the time he has a little Dementia and can not push the button for the nurse. PLEASE do not put your family there it is a sad place and they do not care about the patients. My dad is very clean on himself and this place will not clean him or change his gown. THIS PLACE SHOULD BE CALLED BATES MOTEL NOT THE PILLARS

  • Lisa Fountain
    ★★★★★ a year ago

    I would recommend that anyone do a site tour when looking at a facility to place their loved one. Too many people will write negative reviews because of something they "heard" or because they are angry about something. The great reviews rarely get posted and the poor reviews do. This facility gives good care and has tenured employees as well. My husbands grandmother lived here for years and they took excellent care of her. Go do a site tour and ask a lot of questions!

About The Pillars Of Biloxi

General Information

Legal Business NameClc Of Biloxi, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 24, 1985 (35 years)
Capacity180
Residents146
Percent Occupied81%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for The Pillars Of Biloxi

The Pillars Of Biloxi was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Mississippi Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 10, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
ESomePotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
ESomePotential for HarmHealth InspectionDispose of garbage and refuse properly.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionUpon the death of a resident, convey the residents personal funds and an accounting of those funds to the appropriate party.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.

June 16, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$10,444 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Pillars Of Biloxi require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 45min
2hr 20min
ReportedExpected
CNA
35min
40min
ReportedExpected
LPN
45min
1hr 5min
ReportedExpected
RN
3hr 10min
4hr
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

99.2%
100.0%
100.0%
100.0%
96.7%
Q4 2016Q1 2017Q2 2017Q3 2017MS
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
97.2%
Q4 2016Q1 2017Q2 2017Q3 2017MS
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
46.8%
50.0%
55.3%
61.8%
49.1%
Q4 2016Q1 2017Q2 2017Q3 2017MS
Percentage of low risk long-stay residents who lose control of their bowels or bladder
26.2%
26.8%
26.5%
26.1%
26.3%
Q4 2016Q1 2017Q2 2017Q3 2017MS
Percentage of long-stay residents who received an antianxiety or hypnotic medication
11.5%
14.8%
19.4%
12.9%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017MS
Percentage of long-stay residents whose ability to move independently worsened
29.0%
28.8%
23.4%
25.0%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017MS
Percentage of long-stay residents who received an antipsychotic medication
7.8%
17.0%
13.8%
8.1%
16.5%
Q4 2016Q1 2017Q2 2017Q3 2017MS
Percentage of long-stay residents whose need for help with daily activities has increased
7.3%
11.3%
9.2%
10.3%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017MS
Percentage of long-stay residents who lose too much weight
12.1%
8.5%
8.6%
6.7%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017MS
Percentage of high risk long-stay residents with pressure ulcers
10.0%
10.4%
10.4%
5.4%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017MS
Percentage of long-stay residents who self-report moderate to severe pain
7.0%
6.5%
5.4%
10.1%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017MS
Percentage of long-stay residents who have depressive symptoms
1.8%
0.9%
0.0%
2.6%
4.4%
Q4 2016Q1 2017Q2 2017Q3 2017MS
Percentage of long-stay residents with a urinary tract infection
4.5%
5.9%
2.5%
1.7%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017MS
Percentage of long-stay residents experiencing one or more falls with major injury
2.1%
1.7%
3.1%
2.9%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017MS
Percentage of long-stay residents with a catheter inserted and left in their bladder
4.5%
2.5%
0.0%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MS
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.3%
99.3%
100.0%
100.0%
87.6%
Q4 2016Q1 2017Q2 2017Q3 2017MS
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
82.7%
98.6%
98.6%
98.6%
84.4%
Q4 2016Q1 2017Q2 2017Q3 2017MS
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
83.2%
84.6%
82.1%
77.9%
63.8%
Q4 2016Q1 2017Q2 2017Q3 2017MS
Percentage of short-stay residents who made improvements in function
18.8%
17.2%
10.5%
12.1%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017MS
Percentage of short-stay residents who self-report moderate to severe pain
3.5%
2.2%
2.3%
4.7%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017MS
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.4%
0.4%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017MS
Percentage of short-stay residents with pressure ulcers that are new or worsened



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