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The Oaks Rehabilitation And Healthcare Center

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Reviews
Overall Rating 2.0 / 5.0 ★★★★★

  • Myrtle Culpepper
    ★★★★★ 3 weeks ago

    It has been a stressful nightmare dealing with this facility. Too much confusion not enough straight answers. One person telling you one thing and someone else telling you something totally different. Also,forgetting to call you about important matters.They need to get their act together!! They act like they don't know what their doing or whats going on. And heaven forbid they find out your leaving because the quality of care goes even further down to almost non existent. When they found out my mom was leaving they stopped bathing her and getting her out of the bed. That makes me beyond mad and doesn't sit well with me at all.There is very few employees that care at this facility. I wouldn't recommend it to anyone!! I can't stress that enough!!

  • SirAlouiciousJenkins
    ★★★★★ 7 months ago

    Very poor management. Unclean facility. Patient care is very very low in this facility. Even after much redirecting and complaints they do not provide quality care for their patients at all. If you have family or loved ones there, please find alternative placement for them or please get involved with their care and even that may not be enough.

  • RUTHANN Collins-Daigneault
    ★★★★★ a year ago

    # Great nursing assistants come from great training and experience, with a leadership quality from an excellent D.O.N., (Director of Nursing). Some facilities have them, are trying to get them and some haven't got a chance! ? A Certified Nursing Assistant. ??

  • Jody Proctor
    ★★★★★ 2 years ago

    Great nursing care. My mother was there and they showed compassion and love!!! I would highly recommend.

  • Michelle Michelle Gale
    ★★★★★ 2 years ago

    Poor management and leadership resulting in low quality patient care. I would not recommend admission to this facility. Rating: Poor

About The Oaks Rehabilitation And Healthcare Center

General Information

Legal Business NameRiley Healthcare, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 1, 2000 (18 years)
Capacity82
Residents74
Percent Occupied90%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for The Oaks Rehabilitation And Healthcare Center

The Oaks Rehabilitation And Healthcare Center
was reviewed by Medicare to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Mississippi Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 14, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$16,167 fine
JFewImmediate JeopardyComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
JFewImmediate JeopardyComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

January 8, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
ESomePotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
DFewPotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.

February 27, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.

August 20, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$120,587 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Oaks Rehabilitation And Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr
2hr 15min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
30min
1hr 5min
ReportedExpected
RN
3hr 20min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

90.9%
98.7%
98.7%
98.7%
96.7%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
71.0%
87.9%
89.2%
82.6%
97.0%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
47.8%
50.0%
48.8%
47.8%
49.5%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of low risk long-stay residents who lose control of their bowels or bladder
32.3%
33.8%
30.2%
26.9%
26.7%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of long-stay residents who received an antianxiety or hypnotic medication
28.1%
28.5%
16.2%
16.2%
18.1%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of long-stay residents whose ability to move independently worsened
31.5%
25.0%
17.6%
16.7%
20.3%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of long-stay residents who received an antipsychotic medication
27.0%
20.6%
9.7%
9.1%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of long-stay residents whose need for help with daily activities has increased
25.6%
29.2%
19.5%
23.4%
9.6%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of long-stay residents who self-report moderate to severe pain
8.7%
12.1%
6.2%
10.1%
7.9%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of long-stay residents who lose too much weight
5.1%
5.7%
3.1%
8.8%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of high risk long-stay residents with pressure ulcers
9.8%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of long-stay residents who have depressive symptoms
1.4%
3.0%
6.2%
4.3%
5.2%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of long-stay residents with a urinary tract infection
5.8%
3.0%
3.1%
4.3%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of long-stay residents experiencing one or more falls with major injury
1.3%
0.0%
0.0%
0.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.4%
0.0%
0.0%
0.0%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

58.3%
64.8%
57.9%
43.4%
86.9%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.5%
66.0%
66.0%
66.0%
84.2%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
60.8%
Q4 2015Q1 2016Q2 2016Q3 2016MS
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
16.0%
40.0%
36.4%
-
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016MS
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
3.3%
3.8%
3.2%
0.0%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of short-stay residents who newly received an antipsychotic medication
1.3%
1.3%
2.3%
1.1%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of short-stay residents with pressure ulcers that are new or worsened



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