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Diversicare Of Southaven

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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • ★★★★★ 3 weeks ago

    If I could give this place no stars, I would. In December 2016, my Pappy had a stroke. After being released from the hospital, he went to this nursing home. He was unable to speak and could not feel the right side of his body. He was part of physical therapy and speech therapy that they stopped doing after only two months. He could nod yes and no, and smile but that was about it. They barely took care to make sure his body was okay, and he got bed sore because of it, which they also never took consideration for. He was almost never bathed as much as they said they did, and his mouth was never taken care of, and built up bacteria. I would also like to say that the people who work here are horrible to patients, as we saw them constantly yelling at them when they wanted something. We moved him to another nursing home far away in May, and a day after being moved there, he passed away. We would sue this place, but it would be too much of a burden for our family (his sister and brothers) to take on in their old age. I want to share this story so the same thing doesn't happen to another family. Thank you for reading and I hope you find another place to send your family members to now.

  • ★★★★★ 2 months ago

    The CNA's take 20-30 minutes to respond when the patient turns the call/emergency light on. The meals as terrible. Really small portions and poor quality. Fried bologna sandwiches every Friday for supper. No diabetic meals available. No low sodium. No fresh vegetables or fruit. There are some really nice nurses here but they are stretched too thin. Patient ratios are bad.

  • ★★★★★ a month ago

    All of the staff cares about your love one. So far I'm impressed. My niece was move here from a place that could not properly meet her needs.

  • ★★★★★ 2 weeks ago

    I love this place. I would not take my husband anywhere else

  • ★★★★★ 7 months ago

    This vast majority of staff at this facility are very dedicated to giving the best possible care . However, keep in mind that these facilities are businesses and profit is their first order of business. The state has requirements on the nurse - patient ratios which are minimally effective. These are what corporations use that serve them best to make money. Until we put pressure on the state to change the corporations will only do as little as possible to legally operate. The majority of nurses leave their shifts feeling stressed and frustrated as they have given all they can while baring the weight of the guidelines. Societies weakest need us to advocate change, in fact their lives are depending on it .

About Diversicare Of Southaven

General Information

Legal Business NameDiversicare Of Southaven LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsYes
First Accepted MedicareApril 1, 1989 (29 years)
Capacity140
Residents133
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Diversicare Of Southaven

Diversicare Of Southaven
was reviewed by to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Mississippi Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Note that this facility has changed ownership within the past 12 months.

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 27, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionKeep each resident free from drugs that restrain them, unless needed for medical treatment.
ESomePotential for HarmComplaint+InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

September 30, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Diversicare Of Southaven require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 30min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
20min
55min
ReportedExpected
RN
3hr 20min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.7%
86.4%
86.4%
86.4%
96.7%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
74.5%
95.2%
98.2%
99.1%
97.0%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
82.7%
79.6%
73.1%
81.2%
49.5%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.6%
23.8%
20.4%
18.4%
26.7%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of long-stay residents who received an antianxiety or hypnotic medication
27.0%
30.8%
25.0%
21.4%
18.1%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of long-stay residents whose ability to move independently worsened
10.3%
6.0%
9.6%
10.6%
20.3%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of long-stay residents who received an antipsychotic medication
17.8%
23.7%
17.8%
22.8%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of long-stay residents whose need for help with daily activities has increased
12.8%
9.4%
20.4%
8.3%
9.6%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of long-stay residents who self-report moderate to severe pain
10.8%
8.7%
10.4%
9.3%
7.9%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of long-stay residents who lose too much weight
4.3%
2.8%
9.3%
8.2%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of long-stay residents who have depressive symptoms
1.0%
1.9%
4.7%
0.0%
5.2%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of long-stay residents with a urinary tract infection
2.9%
1.9%
1.8%
1.8%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of long-stay residents experiencing one or more falls with major injury
0.8%
0.7%
0.8%
0.5%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.9%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

45.6%
70.3%
93.6%
88.2%
86.9%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.7%
58.7%
58.7%
58.7%
84.2%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
73.8%
60.5%
48.8%
54.6%
60.8%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of short-stay residents who made improvements in function
25.3%
31.2%
35.3%
30.6%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of short-stay residents who self-report moderate to severe pain
4.3%
4.2%
4.5%
5.2%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
0.0%
0.0%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016MS
Percentage of short-stay residents with pressure ulcers that are new or worsened



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