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Aspen Meadows Health And Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Montana
  3. Billings Skilled Nursing Home Facilities
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Reviews
Overall Rating 1.9 / 5.0 ★★★★★

  • Colleen Anderson
    ★★★★★ 4 months ago

    Horrible facility......not enough space to write all the neglectful shortfalls this place has and we have seen firsthand on a daily basis for the past two years. From management on down. Can't get the state or the local ombudsman to return a call either. Where is the help for elder care in this state? Very sad for the residents.....very poor care! Suffice to say if you care for your loved one.....DO NOT place them at Aspen Meadows.

  • Damon Poe
    ★★★★★ 3 months ago

    I cant begin to describe how horibble this place is DO NOT put your loved ones here!!!

  • Patty Olson
    ★★★★★ 2 years ago

    The new administration is cutting costs to the bare bones. Care of the residents is in decline. They may or may not be bathed. The supplies in use are of the poorest quality. Tissue so small it's useless. There is a serious lack of continuity of staff. This a good sign of how the facility is operating.

  • Gabriyel Neal
    ★★★★★ a year ago

    October 2017 I came in for an interview after meeting with rory in HR he and I hit it off fairly well. I was interviewed by the brand new administrator(middle aged woman) and director of nursing(late 20s female apparently no longer employed). They start to read my application and outright laughed at me saying it was ridiculous for me to apply at their facility with only two months of cna experience. That was the whole interview, administrator then sits down refusing my hand shake asks me if I have any questions before I leave, quite smugly. Now I wanted this job so I asked her how long she'd been working at the facility to which she replied "30 days or less" with a carefree chuckle. The director of nursing gives me this story about how she was a new nurse but most of their RNs had left with the old owners so she had become the don And yes she was qualified so I shouldn't ask. Unsure how to proceed i asked what shifts were available they said they didn't know, but they could find out if they REALLY needed to. So I guess they're not hiring me. Just to be polite I asked them what their favorite part of working at Aspen Meadows was they looked at each other and after an uncomfortably long pause the administrator gave me a speech about how it's not uncommon after a buyout for there to be a new administration so they don't know anything about the facility yet.. ok? Finally I ask why I should consider their facility over other facilities hiring CNA's and they both throw their hands over their head and cheer "because we're the best!" And high five giggling. No more questions from me, I was not offered a position. Recently I applied after hearing about management changes and 2 weeks after my initial voicemail was told by an angry Rory that "We spoke once before and I have no position for you Sir!"(They are still hiring)

  • Diane Ruby
    ★★★★★ a year ago

    My mother waited on several occasions for more than an hr for pain pills and/or anti-nausea med and we were told it was because they were busy. Call lights not answered and I,myself assisted my mom to bed each night! Rooms not clean and tv not working...heater not functioning so I had to bring in extra blankets for my mom even after voicing my complaint numerous times. The aides stated they didn't like working there and it took 2 days to remove my mom's PICC line! One nurse didn't know how to do it and the other said my mother wouldn't hold still! Unbelievable...never will we recommend this facility but Advanced Care Hospital said it was the only one available for my mom at the time. I spent 10 hrs a day there just to ensure my mother was taken care of..2 different days she said she overslept and didn't have any breakfast.. My mother was miserable there and cried for me to take her home!

About Aspen Meadows Health And Rehabilitation Center

General Information

Legal Business NameEmpres At Billings LLC
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsYes
First Accepted MedicareOctober 27, 1992 (27 years)
Capacity90
Residents76
Percent Occupied84%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Aspen Meadows Health And Rehabilitation Center

Aspen Meadows Health And Rehabilitation Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Montana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Note that this facility has changed ownership within the past 12 months.

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 1, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide care for each resident in a way that maintains or improves their quality of life.
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Aspen Meadows Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 20min
2hr 25min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
55min
60min
ReportedExpected
RN
5hr 5min
4hr
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.4%
100.0%
100.0%
100.0%
95.4%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
93.0%
91.1%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
35.0%
40.0%
40.9%
23.7%
44.6%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of low risk long-stay residents who lose control of their bowels or bladder
24.6%
27.3%
28.6%
16.7%
18.3%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of long-stay residents who received an antianxiety or hypnotic medication
27.0%
9.2%
5.8%
15.1%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of long-stay residents whose ability to move independently worsened
10.5%
10.7%
7.0%
10.7%
14.8%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of long-stay residents who received an antipsychotic medication
17.5%
18.5%
10.7%
9.4%
15.0%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of long-stay residents whose need for help with daily activities has increased
3.5%
7.1%
5.3%
9.1%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of long-stay residents who lose too much weight
8.5%
8.9%
5.1%
2.9%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of high risk long-stay residents with pressure ulcers
16.7%
15.7%
10.6%
11.7%
9.6%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of long-stay residents who self-report moderate to severe pain
9.6%
20.8%
18.9%
26.4%
4.8%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of long-stay residents who have depressive symptoms
5.3%
3.6%
7.0%
1.8%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of long-stay residents with a urinary tract infection
1.8%
0.0%
0.0%
3.5%
4.2%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of long-stay residents experiencing one or more falls with major injury
1.8%
1.8%
0.0%
2.9%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.5%
97.8%
97.0%
79.9%
73.4%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.5%
94.0%
94.0%
94.0%
75.8%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
65.7%
73.3%
76.1%
85.3%
70.8%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of short-stay residents who made improvements in function
20.2%
22.6%
20.5%
27.9%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of short-stay residents who self-report moderate to severe pain
2.5%
2.2%
1.6%
1.7%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.5%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of short-stay residents with pressure ulcers that are new or worsened



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