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Eagle Cliff Healthcare Community

  1. Skilled Nursing Home Facilities
  2. Montana
  3. Billings Skilled Nursing Home Facilities
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Reviews
Overall Rating 1.8 / 5.0 ★★★★★

  • Donna Neeley
    ★★★★★ 9 months ago

    Worked there for 3 weeks and quit. It's sad how people get treated if you don't have money. I wouldn't put my loved ones there. You get what you pay for.

  • Edith Rosenlund
    ★★★★★ a year ago

    Former employee here, if you truly love your family members and care about their standard of living, Do not put them in this facility .

  • Jorge Joaquin Pareja
    ★★★★★ a year ago

    Very nice location, rooms are much better than hospital rooms. Everyone seems very nice, I don't understand why it has such a bad review.

  • Christian Outdoorsman
    ★★★★★ a year ago

    Understaffed. Staff overworked. Managers, Nurses and CNA's do the best they can but Administration seems to keep piling on and then verbally attack those under them when they can't get everything done. Administration doesn't seem to give a damn about doing everything they can to drive good help away as fast as they can.

  • C Smith
    ★★★★★ a year ago

    I've brought in Loose beads, string materials, Findings & Experience for the clients to make jewelry, for about 2 yrs now. The Activity Rep.& Patients have always been appreciative, Some of the CNAs are a bit impatient, Not letting the client pick out beads to 'play' with after Whatever procedure they need to pull someone from the class for. Aside from that, they seem on the ball. I worked for a similar place Decades ago, Was Closed by That state, so I have Experience in Poorly run care Facilities...

About Eagle Cliff Healthcare Community

General Information

Legal Business NameBillings Healthcare 2 LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 1, 1988 (32 years)
Capacity129
Residents92
Percent Occupied71%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Eagle Cliff Healthcare Community

Eagle Cliff Healthcare Community was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Montana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 20, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$3,226 fine

December 18, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$6,657 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Eagle Cliff Healthcare Community require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 15min
ReportedExpected
CNA
25min
40min
ReportedExpected
LPN
50min
1hr 10min
ReportedExpected
RN
3hr 25min
3hr 60min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
65.0%
65.0%
65.0%
95.4%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
65.8%
61.6%
59.4%
52.1%
91.1%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
43.6%
50.0%
42.9%
37.8%
44.6%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of low risk long-stay residents who lose control of their bowels or bladder
14.1%
12.3%
11.6%
11.3%
18.3%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.1%
13.5%
14.9%
14.6%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of long-stay residents whose ability to move independently worsened
11.8%
10.3%
12.3%
13.0%
14.8%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of long-stay residents who received an antipsychotic medication
14.7%
8.7%
13.8%
15.9%
15.0%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of long-stay residents whose need for help with daily activities has increased
6.8%
1.4%
0.0%
6.8%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of long-stay residents who lose too much weight
2.2%
2.2%
2.2%
0.0%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of high risk long-stay residents with pressure ulcers
17.3%
18.5%
18.6%
19.0%
9.6%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of long-stay residents who self-report moderate to severe pain
6.1%
9.3%
6.5%
9.2%
4.8%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of long-stay residents who have depressive symptoms
2.7%
0.0%
0.0%
0.0%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of long-stay residents with a urinary tract infection
8.2%
5.5%
2.9%
2.7%
4.2%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of long-stay residents experiencing one or more falls with major injury
4.8%
1.5%
1.4%
3.8%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.4%
2.7%
1.4%
2.7%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

39.8%
29.7%
19.9%
24.3%
73.4%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
68.2%
40.6%
40.6%
40.6%
75.8%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
69.1%
64.1%
66.7%
59.7%
70.8%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of short-stay residents who made improvements in function
35.4%
33.3%
41.4%
29.5%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of short-stay residents who self-report moderate to severe pain
2.6%
2.1%
1.0%
1.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of short-stay residents who newly received an antipsychotic medication
1.5%
1.1%
0.5%
0.0%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017MT
Percentage of short-stay residents with pressure ulcers that are new or worsened



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