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Parkview Healthcare Community

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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • Beverly Barkhoff-Hensel
    ★★★★★ in the last week

    At first it seemed caring. At this point I like nothing about it and it's getting less all of the time Not sure of the date on that one. Sept 11th,2017 My 40 year old son has been a resident of a park View almost 3 years at the hand of his dad. Doesn't matter to me what's brought my son to this point. Nut he has been ready to be released for months but...sence his dad,and I say that lightly, is guardian/conservator my son,myself,family God have no control. Park View Staff tells myself whatever gistdian wants. Doesn't encourage him that Monte can make up his own mind. Not Gonna happen. He's taking guardian to a place nobody has and it's wrong. Park View just goes along. My son told his dad what he wants... I don't get to visit him,his dad cut my visits My son has bed sores so bad on his butt that it looks like somebody poured bowling water down his crack. Maybe 1 shower aweek,maybe.His rooms disgusting. He sat on the toilet 45 minutes waiting for somebody to get him off. My son is of sound mind and competent. One if the nursesscrewedup n read me that part of his file.hisdad gas been court order to let me see all of his lies. Park View shuts there eyes. Lawsuit money...as my son rots in a Nursing home. How do the office staff face him it themselves. See all of you in court. October 6,2017 I received this in the mail today. Envelope had parkview return address. 9/7/2017 Russ Debuf,father and guardian of M. Debuf,is requesting the following when Beverly Barkhoff (Montes mother) is visiting: 1. No more than two visits in one week. 2. Visits last no longer than 4 hours. 3. Visits occur in a public area of the facility such as the activities dining room or the sitting area by the front entrance and not in Montes room. 4. That Beverly respects the guardianship order that is currently in place by not talking negatively about Russ or undermining the decisions he has or is making as guardian. 5. There will not be negative talk about Park view Healthcare Community or staff. 6. There will not be discussion about Monte moving out and living with Beverly. The current goal is for Monte to work in therapy yo be gone more independent and that is all that needs to be discussed for his best interest. No signature no number to contact if I wanted to. I took pictures of Monte behind. The bedsores or unbelievable. I will not being stepping a foot in parkview. He will be coming home to his sonPERIOD

  • Eddie Smith
    ★★★★★ a week ago

    Been a week and my mom still hasnt been bathed...horrible cna....shares a bathroom with 3 other people..every time i leave from a visit, i cry for her.

  • chrystal brecheen
    ★★★★★ 11 months ago

    Seriously understaffed...to the point of neglect. They've lost a lot of good caring Hard working CNAs.

  • Brian Oestreich
    ★★★★★ 2 years ago

    Horrendously understaffed to the point of neglect. Nurses are uncaring and unprofessional. I don't believe there is any "comfort and care" to be found at this facility.

  • Kyle Martin
    ★★★★★ 3 years ago

    This place is really bare bones. My grandfather had to stay here, Rooms only have a bed in them, sometimes have to share a room with another person, and from what I heard from family members that visited my grandfather there, they don't seem to clean up thrash bins in the cafeteria all that often. Oh, and apparently the temperature wasn't able to be changed in our grandfather's room while we were there (D4), but they said they'd get maintenance to look at it. Might change my opinion later, bit from what I've seen already, I'm not liking this place.

About Parkview Healthcare Community

General Information

Legal Business NameBillings Healthcare 1 LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 14, 1987 (30 years)
Capacity100
Residents69
Percent Occupied69%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Parkview Healthcare Community

Parkview Healthcare Community
was reviewed by Medicare to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Montana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 23, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
ESomePotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
ESomePotential for HarmComplaint+InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
ESomePotential for HarmComplaint+InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide food in a way that meets a resident's needs.
DFewPotential for HarmComplaint+InspectionProvide activities to meet the interests and needs of each resident.

April 9, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmHealth Inspection1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day.
ESomePotential for HarmHealth InspectionEnsure that residents are fully informed and understand their health status, care and treatments.
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
ESomePotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
CManyPotential for Minimal HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmHealth InspectionMake sure that a doctor approves a resident's admission in writing and that each resident remains under the care of a doctor.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionPrevent a loss in range of motion among residents who entered the nursing home with a full range of motion, unless it is unavoidable due to residents clinical condition.
DFewPotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Parkview Healthcare Community require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 60min
2hr 10min
ReportedExpected
CNA
35min
35min
ReportedExpected
LPN
30min
60min
ReportedExpected
RN
3hr 5min
3hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.5%
94.0%
94.0%
94.0%
95.8%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
21.1%
36.9%
75.8%
67.2%
91.3%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
36.7%
38.7%
41.4%
40.0%
43.7%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of low risk long-stay residents who lose control of their bowels or bladder
29.8%
31.5%
30.4%
21.9%
19.6%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of long-stay residents who received an antianxiety or hypnotic medication
16.7%
19.9%
18.8%
18.1%
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of long-stay residents whose ability to move independently worsened
30.0%
28.6%
26.9%
21.4%
14.7%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of long-stay residents who received an antipsychotic medication
15.7%
18.2%
13.0%
15.8%
15.8%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of long-stay residents whose need for help with daily activities has increased
16.3%
23.8%
5.8%
9.3%
12.3%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of long-stay residents who self-report moderate to severe pain
5.6%
6.2%
10.0%
4.6%
7.9%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of long-stay residents who lose too much weight
3.2%
10.3%
0.0%
0.0%
5.2%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of high risk long-stay residents with pressure ulcers
15.1%
19.6%
28.6%
18.0%
5.5%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of long-stay residents who have depressive symptoms
5.6%
3.1%
1.7%
6.2%
4.7%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of long-stay residents with a urinary tract infection
1.8%
0.0%
0.0%
0.0%
4.5%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of long-stay residents experiencing one or more falls with major injury
6.0%
4.0%
2.6%
3.4%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.8%
3.1%
1.6%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

16.1%
21.6%
11.7%
14.5%
77.9%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
52.5%
26.0%
26.0%
26.0%
76.5%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
87.5%
84.8%
68.6%
Q4 2015Q1 2016Q2 2016Q3 2016MT
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
69.6%
-
37.0%
28.6%
21.5%
Q4 2015Q1 2016Q2 2016Q3 2016MT
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
5.0%
5.4%
2.8%
0.0%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of short-stay residents who newly received an antipsychotic medication
1.8%
2.0%
1.8%
2.0%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of short-stay residents with pressure ulcers that are new or worsened



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