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Holy Rosary Extended Care Unit

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Friendship Villa Healthcare Community
Miles City, MT
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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Ky Krueger
    ★★★★★ 3 months ago

    Friendly staff, doctor Caldwell was the first doctor to listen to me and not just tell me my pain was all in my head.

  • Rebecca Schneider
    ★★★★★ 12 months ago

    My father recently passed away. Holy Rosary was not our first choice but it was the nearest hospital from where we lived with the medical resources needed in an emergency. He started in the emergency room where they refused to let me back, the office lady stared me dead in the eyes as she called a code blue for my dad over the speaker. He was immediately transferred to the icu intibated. We went 2 hours in a crammed room before I finally had to call and ask what was happening with my father when they told us it should only be a few minutes. It took about 15 more minutes for someone to come out and talk to us. When the doctor finally came out he told us a list of things he think could of happened and told us it still wouldn't be a good idea to see him. Half an hour later I was fed up all I wanted was to see my dad when I had to call again and basically beg to go see him. The nurses and doctor had ZERO sympathy. We felt so uncomfortable and so uninformed. The doctor then referred us to hospice. We refused because he couldn't tell us why. We later decided to take him off of life support. We didn't hear a sorry for your loss once. We couldn't say our final goodbyes without the staff staring down our backs. We finally had to yell at them to give us some privacy. When we were on our way out they were all laughing in their little "office area" and quickly stopped when we walked passed. In the hallway on our way out of the hospital without our father some lady opened the door showing us his lifeless body laying there. I would NEVER recommend this place to ANYONE. They wouldn't even receive one star if it gave me an option. ALSO two hours later we received a call asking for his eyes and skin because he was a donor. When we denied the request the lady on the phone had the nerve to ask us what we had against blind people and refused to take no for an answer until we finally hung up on her! ZERO SYMPATHY. To them it was nothing more then a job.

  • Brenda Baugatz
    ★★★★★ a year ago

    The doctors are amazing in the clinic ER not recommended at this point

  • m jo
    ★★★★★ 2 years ago

    two visits and we will never go there again, regardless of the reason! Most of the ER staff seemed like bumbling idiots, never actually saw a doctor, only a PA. The PA (Valeri Russell) was not very educated and couldn't answer our questions, also wouldn't provide a doctor when requested. Weeks later, after reviewing records from the ER visit, we were shocked at the lack of facts and abundance of opinions provided, particularly from the PA! She completely changed the facts that were given by the family member accompanying the patient, unbelievably inaccurate description of injury as well as patient's reactions! The attending nurse was not as bad, but again the facts were not as stated by the family member, more opinions, not enough fact! Steer clear of that hospital and continue to a standard hospital that practices with educated doctors, not wish-they-could-have-been-a-doctor! Best part of the experience was the education our family received before we needed care for a life threatening problem!

  • Terisa N pilago
    ★★★★★ 3 years ago

About Holy Rosary Extended Care Unit

General Information

Legal Business NameHoly Rosary Healthcare
Ownership TypeNon Profit - Church Related
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1985 (33 years)
Capacity84
Residents42
Percent Occupied50%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Holy Rosary Extended Care Unit

Holy Rosary Extended Care Unit
was reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Montana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 17, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that residents are fully informed and understand their health status, care and treatments.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.

March 9, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

August 27, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
GFewActual HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionProvide food in a way that meets a resident's needs.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Holy Rosary Extended Care Unit require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 20min
ReportedExpected
CNA

35min
ReportedExpected
LPN
1hr 20min
45min
ReportedExpected
RN
3hr 35min
3hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 1min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.8%
100.0%
100.0%
100.0%
95.8%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.7%
94.1%
97.4%
97.5%
91.3%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
25.0%
43.7%
Q4 2015Q1 2016Q2 2016Q3 2016MT
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.0%
14.7%
13.9%
12.8%
19.6%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of long-stay residents who received an antianxiety or hypnotic medication
29.5%
22.0%
19.0%
31.1%
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of long-stay residents whose ability to move independently worsened
4.9%
5.9%
5.3%
12.5%
14.7%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of long-stay residents who received an antipsychotic medication
28.9%
21.9%
9.1%
34.2%
15.8%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of long-stay residents whose need for help with daily activities has increased
28.4%
18.0%
12.8%
19.4%
12.3%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of long-stay residents who self-report moderate to severe pain
4.9%
5.9%
5.3%
0.0%
7.9%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of long-stay residents who lose too much weight
3.3%
8.7%
-
0.0%
5.2%
Q4 2015Q1 2016Q2 2016Q3 2016MT
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
5.5%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of long-stay residents who have depressive symptoms
2.4%
5.9%
2.6%
10.0%
4.7%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of long-stay residents with a urinary tract infection
9.8%
11.8%
10.5%
10.0%
4.5%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016MT
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

-
-
-
-
77.9%
Q4 2015Q1 2016Q2 2016Q3 2016MT
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
76.5%
Q4 2015Q1 2016Q2 2016Q3 2016MT
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
68.6%
Q4 2015Q1 2016Q2 2016Q3 2016MT
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
-
-
-
21.5%
Q4 2015Q1 2016Q2 2016Q3 2016MT
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016MT
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
-
-
-
-
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016MT
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents with pressure ulcers that are new or worsened



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