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Rex Rehab & Nursing Care Center Of Apex

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Reviews
Overall Rating 4.1 / 5.0 ★★★★★

  • ★★★★★ a month ago

    The facility is clean and extremely well managed. It's not perfect. Not by a long shot. In my father's time there--both as a rehab patient and later as a terminal patient--we had both good and bad experiences. But having been to multiple other facilities, the care here is better and if there's a problem, at least they really try to accommodate and address the issue. Almost all facilities have some staff members who really stand out. The problem is that in this industry, there are always some bad apples/less caring/cutting corners. This facility did a better job than others in ensuring consistent care, even with perpetually limited resources. As a pure rehab facility, the place does have more of a hospital look & feel. The staff is good (meaning trained--by in large they know what they are doing or will know what they are doing if they're new), but they are also dealing with very sick patients, so they're spread very thin (as is the case everywhere), especially on weekends. They are pretty consistent with the activities schedule. Most other places have these great sales pitches and calendars chocked-full of things to do, much of which never happens. So in summary, as a rehab place, it's good. As a final place for someone needing a lot of care it's excellent, when compared to other facilities advertising similar services.

  • ★★★★★ a month ago

    I went for a tour due to a family member needing short term rehab. Due to the 5 star rating Medicare.gov gives them, I was expecting something above the rest. I was disappointed. Perhaps it was my tour guide, but I would think the tour guide would be very informational and work towards a great first impression. The facility was very clean; however, it appeared to lack some of the other amenities that I believe are important. Dining for short term rehab is in the patient's room only,. I wasn't even shown the dining room on my tour. Activities are listed and appear to be the same as the other rehab facilities. However, I did not see any patient interaction, activities or anything. Everyone was in their room, mostly in bed or watching TV. It was more like a hospital than a rehab. Which didn't give me the impression that people are encouraged to move and strengthen themselves outside of the PT session. I did not get a friendly vibe from anyone. My tour guide rudely talked to a nurse aide during my tour. What bothered me the most was that the tour guide did not seem to be educated on the facility or on how the facility functions. She wasn't able to answer basic rehab questions, that were answered to satisfaction at the other rehabs I toured. I was frustrated that I was not able to see the 5 star rating in action myself. Again, perhaps it was just the tour guide.... or perhaps the 5 star rating allows Rex to feel like they have room to slack? Not sure, perhaps it is great... but we are choosing another facility.

  • ★★★★★ a month ago

    I recently spent 14 days in the rehab center. I received excellent care from a friendly, caring staff. I came there in a wheelchair and left walking with a cane, and I credit the therapists for my progress.

  • ★★★★★ a year ago

    My mom came to Rex of Apex for Rehab services after an acute illness. When it became clear that she would not be able to return home, we arranged for her to stay in long term care there. She enjoyed the activities, her room and the friendly and helpful staff. Mom passed away not too long ago, but I wanted to publicly say how blessed we were to have had Rex of Apex in our lives. The staff...from custodians to doctors to administration are top notch! They always communicated promptly and were responsive to our concerns. The facility is always spotless. Can't say enough good about this place.

  • ★★★★★ 2 years ago

    Two of our (Always Best Care) clients have been at Rex Rehab recently. I've been very impressed by the overall standards of care, how clean the place always is, by the various medical staff members I've met and interacted with personally including Nurses, CNAs', and Physical Therapists. A great place to be, if you need rehab. Their long term care beds are mostly always full, which indirectly implies they're sought after when skilled nursing becomes a necessity.

About Rex Rehab & Nursing Care Center Of Apex

General Information

Legal Business NameRex Hospital Inc
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 11, 2000 (17 years)
Capacity107
Residents104
Percent Occupied97%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Rex Rehab & Nursing Care Center Of Apex

Rex Rehab & Nursing Care Center Of Apex
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of North Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 25, 2016 - 1 year ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionDispose of garbage and refuse properly.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.

July 30, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
BSomePotential for Minimal HarmHealth InspectionGive residents a notice of rights, rules, services and charges.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Rex Rehab & Nursing Care Center Of Apex require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 25min
ReportedExpected
CNA
60min
40min
ReportedExpected
LPN
55min
1hr 10min
ReportedExpected
RN
4hr 30min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.5%
98.6%
98.6%
98.6%
93.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
92.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
31.8%
23.3%
30.8%
28.0%
55.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of low risk long-stay residents who lose control of their bowels or bladder
27.3%
33.3%
35.6%
33.3%
30.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
14.5%
10.9%
6.6%
7.1%
23.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose ability to move independently worsened
17.2%
18.2%
14.8%
12.7%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antipsychotic medication
14.3%
13.0%
9.4%
16.1%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose need for help with daily activities has increased
4.8%
6.5%
6.8%
4.5%
8.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who self-report moderate to severe pain
11.7%
9.0%
8.2%
6.6%
8.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who lose too much weight
2.0%
1.7%
2.0%
3.9%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
1.6%
3.2%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who have depressive symptoms
5.0%
4.5%
3.3%
1.6%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a urinary tract infection
0.0%
1.5%
1.6%
0.0%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents experiencing one or more falls with major injury
5.4%
3.1%
0.0%
0.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.2%
99.5%
99.5%
99.4%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
99.7%
99.7%
99.7%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
61.6%
61.6%
67.6%
67.1%
63.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who made improvements in function
11.3%
7.8%
7.1%
8.3%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
1.2%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who newly received an antipsychotic medication
1.0%
1.0%
1.0%
1.4%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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