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Randolph Health And Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. North Carolina
  3. Asheboro Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • Pamela Wiggins
    ★★★★★ 9 months ago

    I want to express my gratitude to Randolph Health and Rehabilitation!! From the very beginning of my admission, I've been welcomed with smiles, hellos and opened arms. Instantly I found a Home. Everyone I came in contact with introduced themselves and assured me that they would assist me in anyway they can. My food was good, I gained 15 lbs in 30 days. The Physical therapy team is Rated A+! The nursing staff and CNA's were like FAMILY to me. If I had a choice to choose a rehabilitation for myself, I would DEFINITELY choose Randolph Health and Rehab again. Thank you, thank you, THANK YOU!! Sincerely, Pam.

  • Mattie Staley
    ★★★★★ 9 months ago

    I had to place my loved one into a skilled nursing facility, and this is the nursing home we decided on. I'm glad about the decision we've made! The staff is absolutely wonderful, they've been a huge help with making this transition very smooth and stress-free.

  • Luke McDaniel
    ★★★★★ 5 months ago

    My name is Jamie and i was 29yrs old at the time of my stay. I was admitted about 2 1/2yrs ago for what was supposed to be for 6wks to receive IV antibiotics for a blood infection. My second day there, i spiked a fever of 103.8 and my nurse was notified immediately bc i needed Tylenol for the fever. She would not give me one right away. Then she took what was supposed to be an hr lunch break that lasted an hr and a half. When she returned i still had to wait another 45min for my Tylenol. It got so high a nurse tech was about to call 911 bc she feared when it got even higher before she returned from lunch that i would go into shock or have a seizure. The treatment i received was so horrible and the treatment i saw of other patients that i signed an A.M.A. paper and signed myself out. The only good thing i saw about the facility was the most wonderful, caring, and VERY hard working nurse named Ginger. My grandmother who will be 85yrs old on the 20th fell at home a cracked a bone in her elbow and torn a ligament and had to have surgery and she was sent there this past Moday for 2wks to build her strength back in her arm. I REALLY hope the facility has gotten better dramatically since i was there. I hope she gets well taken care of there bc my grandmother is the heart and rock of the family and i hope they treat her A LOT better than i was.

  • Becky Smith
    ★★★★★ 10 months ago

    Best experience I've had. I was hesitant about going here for rehab, but it has definitely changed since 10 years ago. Staff was over the top helpful and the rehab was just amazing. Not to mention the place was very clean and my room was nice. Thank you to RHR for all your help through my stay!

  • Brenda coble
    ★★★★★ 7 months ago

    My son went from Cone Hospital in Greensboro to this facility on or about April 10-2019. On his 1st day there he had to go to Randolph Hospital where he was a patient for about 2 weeks. My daughter & I took my son clothes which consist of 8 or 9 tee shirts, 8 pair of underwear, 8 pair of shorts & 7 pair of socks. His left leg being amputated we took 2 shoes, 1 bedroom slipper & 1 tennis shoe for his right foot. We took his battery operated toothbrush, toothpaste shampoo, body lotion ect.. He had not used anything. All of his belongings were put in his dresser drawers, on top of the dresser and in night stand.During my sons hospital stay they moved him to a two patient room. Not any of his belongings just letting me know that he was moved. No explanation on what happened to his belongings. I ask numerous staff members and they always told me they would look in the laundry room, in the storage ect... I was Never given an answer. I have called numerous times as well, they would check into this and call me back . After his discharge from the hospital he went into the semi private room, still none of his belongings. He then after 2 days was admitted to Forsyth Hospital for another 2 weeks. We never visited him that anyone was in with him seeing to his needs. My sister changed his diaper during a visit . He was laying in pee he was so wet. He told us his behind was hurting him bad. He had bedsores from not being turned and laying in the same position and not being changed. He said they were not putting anything on his behind, which of course they said they were. Upon his return to the facility my son passed away May 23rd. I have yet to find out about his belongings we took for him. Still again they will check into it and call me.. As one person stated they could not tell or they would be fired. What right do they have to dispose of, take them home or whatever they have done with them ? Please Answer This Question For Me. I Have A Right To Know No I Do Not Recommend This Facility For Your Love One !!!

About Randolph Health And Rehabilitation Center

General Information

Legal Business NameSsc Asheboro Operating Company LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 21, 1976 (44 years)
Capacity238
Residents188
Percent Occupied79%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Randolph Health And Rehabilitation Center

Randolph Health And Rehabilitation Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of North Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 23, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

May 23, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$9,592 fine
JFewImmediate JeopardyComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.
JFewImmediate JeopardyComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
JFewImmediate JeopardyComplaintMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .

August 25, 2016 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$16,849 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Randolph Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 45min
2hr 15min
ReportedExpected
CNA
1hr 10min
40min
ReportedExpected
LPN
45min
1hr 10min
ReportedExpected
RN
3hr 35min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.2%
95.7%
95.7%
95.7%
94.1%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
85.9%
91.2%
96.4%
96.2%
93.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
41.7%
45.5%
42.5%
55.4%
56.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of low risk long-stay residents who lose control of their bowels or bladder
33.9%
35.6%
34.6%
36.5%
29.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
11.3%
17.4%
25.5%
15.0%
23.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents whose ability to move independently worsened
15.1%
14.7%
18.1%
17.0%
13.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who received an antipsychotic medication
17.6%
12.8%
15.1%
14.7%
18.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents whose need for help with daily activities has increased
4.0%
7.0%
4.2%
6.3%
8.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who lose too much weight
13.4%
9.7%
7.2%
16.0%
6.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who self-report moderate to severe pain
14.2%
9.4%
12.3%
8.9%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of high risk long-stay residents with pressure ulcers
0.6%
8.2%
10.0%
1.4%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who have depressive symptoms
2.8%
1.2%
1.2%
1.9%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents with a urinary tract infection
2.3%
3.5%
4.2%
4.4%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents experiencing one or more falls with major injury
2.4%
0.7%
1.4%
0.7%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

84.5%
70.9%
70.4%
79.9%
83.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.7%
80.3%
80.3%
80.3%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
59.3%
61.7%
57.8%
56.8%
65.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who made improvements in function
23.7%
22.1%
21.1%
27.7%
14.4%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who self-report moderate to severe pain
2.2%
2.3%
6.1%
6.6%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.0%
0.4%
0.8%
1.0%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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