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Randolph Health And Rehabilitation Center

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Reviews
Overall Rating 2.1 / 5.0 ★★★★★

  • ★★★★★ a month ago

    I just had to place my husband there Saturday. Of August of 2017 so far I see not too good a place. I had to move him from Brookdale is Asheboro. It's wasn't skilled. There skilled here. But it is nasty. The food sucks. He's been there since Saturday of August. He's always is in the bed. He's in bad shape really Alzheimer's and strokes. I have to go up there all the time to make sure there doing there job. No one knows nothing who is his care person and they seems not experience ...I hate these places but I can't care for him alone. And there too high on price a month. But what is one to do ? If one person can't do it alone... It's sad.

  • ★★★★★ a month ago

    I have a loved one here right now. If we were not staying on top of things, our person would be suffering. Come on people, we live in a day and age where social media and ratings matter. Also, we reap what we sow. Think about how you will want to be treated at the hands of someone else and treat your patients that same way.

  • ★★★★★ 7 months ago

    Dangerous place. One of the staff moved my dad in the bed improperly and broke his beck. X-rays from Duke and Wake Forest Medical Center confirmed that his neck is broken at the C1, making it too dangerous to undergo surgery. The Director denied him from going to Randolph Hospital when he called the nurse and told her what happened. Only after his condition significantly deteriorated (quite rapidly) did they finally allow him to be transported to ED. While he was in the hospital they emptied his room, disposed of several personal items and some of his clothes, shoes and his radio went "missing" but they would not offer any assistance. No one returned our calls asking for a response. There are some good staff - one supervisor came to visit while he was hospitalized and admitted she knew what happened but she couldn't tell the truth because she would be fired. My 69 year old dad now has to live with a broken neck. For goodness sake, do not sign the arbitration paperwork - it exonerates the facility from wrong-doing and doesn't allow the injured person the right to sue. My heart breaks for those who don't have active family - the neglect there is very serious and real.

  • ★★★★★ a year ago

    I have been a patient here since May me this year I by a retired Retired Emergency Room Nurse for 30 years This is my 6th Nursing Home in 15 year with serious health problems They have All had their issues this is the just part of most of the others Before you put your loved one here there are my suggestions Come visiting often & at different times Especially early morning and after 11 PM Don't let Facility wash their clothes Ad sure they have rock items that are non perishable to keep for when they don't get enough to eat or get hungry Most days there are no snacks available Ad sure the have this own supply of Lotion.powder.deodorant.toothpaste.toothbrush.or pull up diapers- NONE OF THESE ARE PROVIDED Any salt.pepper.vinegar.mustard.mayonnaise.ketchup.or other favorite seasonings to try to bump up food to taste somewhat Goodrich nice quilt.comforter.blanket.bedspread but wash yourself Bring colored towels.washcloths you can take home to wash-4 out 7 days they don't have any!!!! Don't trw to talk to Administrator here I'd chose to ignore all his patients they take whole check away Frontier is my story & on my Mother & Father's Graves I hope you will listen!

  • ★★★★★ 2 months ago

    Awful place, never seen so many staff members that don't care about their patients in one place.

About Randolph Health And Rehabilitation Center

General Information

Legal Business NameSsc Asheboro Operating Company LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 21, 1976 (42 years)
Capacity238
Residents187
Percent Occupied79%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Randolph Health And Rehabilitation Center

Randolph Health And Rehabilitation Center
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of North Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 20, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmComplaintEnsure each resident receives an accurate assessment by a qualified health professional.

August 25, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$16,849 fine
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaintEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.

June 4, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

February 4, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmComplaint+InspectionPost nurse staffing information/data on a daily basis.

November 13, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.

April 6, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
BSomePotential for Minimal HarmHealth InspectionGive residents a notice of rights, rules, services and charges.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Randolph Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 30min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
45min
1hr 15min
ReportedExpected
RN
3hr 15min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.1%
93.2%
93.2%
93.2%
93.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.0%
96.9%
95.9%
93.0%
92.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
55.7%
44.3%
41.7%
38.0%
55.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of low risk long-stay residents who lose control of their bowels or bladder
34.7%
38.0%
36.5%
37.0%
30.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
30.9%
27.1%
18.2%
23.0%
23.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose ability to move independently worsened
14.5%
15.2%
14.2%
15.5%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antipsychotic medication
28.4%
22.0%
15.6%
14.3%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose need for help with daily activities has increased
16.3%
13.2%
15.3%
11.5%
8.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who self-report moderate to severe pain
3.8%
2.5%
1.8%
2.9%
8.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who lose too much weight
5.9%
6.7%
5.7%
8.8%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of high risk long-stay residents with pressure ulcers
5.9%
10.3%
8.0%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who have depressive symptoms
1.9%
3.2%
0.6%
4.1%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a urinary tract infection
2.5%
1.9%
1.2%
1.2%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents experiencing one or more falls with major injury
1.5%
0.5%
1.2%
2.8%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

87.0%
86.5%
86.6%
85.1%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.2%
83.7%
83.7%
83.7%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
54.8%
63.7%
55.6%
51.7%
63.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who made improvements in function
30.9%
29.7%
28.4%
29.5%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who self-report moderate to severe pain
2.2%
2.6%
3.8%
5.3%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
2.0%
2.0%
2.1%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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