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Woodland Hill Center

  1. Skilled Nursing Home Facilities
  2. North Carolina
  3. Asheboro Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • Steve Routh
    ★★★★★ 3 months ago

    Patient negligence is a powerful word and this will be my commitment to my sister to see that she is taken care of. No more excuses coming from DON or upper management. Just really frustrated with the way you are caring for patients in your facility. I know much improvement would be welcomed but you must take the first steps.

  • Anna Gomez
    ★★★★★ 6 months ago

    This place is horrible! Do NOT take your loved ones here and if you have loved ones here you need to check on them ASAP! My friend's mother is here for only 2 weeks because she just had surgery and they forgot to feed her dinner one night. Her mother is a diabetic! The food that they are feeding her mother looks worse than dog food. The sandwich was on a hot dog bun! My friend has countless complaints about this so called facility. This place needs to be shut down!

  • Christine Phillips Hagar
    ★★★★★ 9 months ago

    WARNING!!! DO NOT STAY HERE!!! I hope my friend lives through their "care". Tonight I have called Baptist Hospital and High Point Regional regarding my friends wellbeing. If anything does permantly happen to her in any way I am going to talk to every one of her family about pressing criminal negligence charges. The terrifying thing is though if neglect kills my friend, jail, prison nor anything else will bring her back. After TWO hospitals advised me to have her checked out ( I don't drive and cannot get her tonight) I was urged by one medical practitioner to call the charge nurse to advocate for my friend. Right now I'm scared as she was told by a therapist there to extend her arms all the way out in front of her after her surgeon who CANNOT EVER put another pacemaker in her again because of her veins told her you may move both arms but you must NOT EXTEND THEM above your head, out in front of you, no reaching to floor. She was fine until someone told her to do this and now the pacemaker is sending electricity from it when she sits down to to toilet and wipes. This DID NOT happen before day before yesterday. Also her pacemaker was maybe supposed to be reading 62 or 64 now it's reading 80 plus now. She has told me also she is feeling Afib coming on and my having been living with her on same floor of apt building for a few years I KNOW when she says she is feeling Afib she is generally HAVING Afib. I will admit there have been 2 or 3 times that were false alarms. I'm waiting right now praying for her safety. After I called and told the head nurse on this shift tonight what both hospitals had said she acted as if she actually heard me and was going to get my friend to a hospital after I had talked to the 2 hospitals giving them info to see if she is on danger and they DID WANT HER TO COME IN TO EMRRGENCY DEPARTMENT to be sure she's not got a broken lead or a migration of a lead which means death for my friend will happen much quicker without that machine to keep her safely out of Afib being this IS the LAST one she can EVER get. Ok YES YES YES to all of you in PA or Maryland, I DID look for an email address to try to alert this charge nurse again to tell her my friends left hand is going numb and she's getting more pain from the machine going through her arm in places. I'm trying to give her a few and asked her to gently and closely move her forearm and hand to be sure sleep or being still didn't cause this. The head "nurse" told her that everyone has back pain, that she's feeling and that if anything were actually wrong she would be the first to tell her. She told her not to worry about it and get some sleep. My friend is so very upset and doesn't believe they'll take her anywhere to get checked. GOD DOES KNOW if this harms her in a deadly way I'm going to call every news channel of every state where these homes are and also start an online campaign to get friends and family to step forward to testify to law enforcement to make a case so that elderly and disabled people will not have to be put in dungeons when they neef nursing home or rehab. I'm about to call my friend now to check on her and and copying and pasting all of this so I don't lose this book I've written so far. Just tried calling her. I begged her to push her button but after being gaslighted about having "back pain when that's NOT what our concern is. I believe the nurse has pain and is attempting to project that onto my friend hoping she will bite so she can say yep I knew that woman was making all of this up????? Who know??? If I don't hear from her in five minutes I may call that nurse again. I have only spoken to her once as with some staff having made my friend go without anything to drink with her food the first few days and have been having her wait over 40 minutes to get someone to help her get to the bathroom. I've been on phone with her during much of this as she called me to vent about it and I heard them say they were coming but they did not and we waited and waited and waited. ( That HAS happened several times already) Score: minus 5 stars.

  • Royce Ernest
    ★★★★★ a year ago

    We have found this facility to be very professional and caring for our family member. Latasha Bradford was especially instrumental in orchestrating our family members departure by implementing specialized care, and by educating us regarding the various options available to us. Latasha, the social worker assigned to this facility not only improved my sister's health while at Woodland Hill, but also benefited her well being for her future.

  • Russell Matthews
    ★★★★★ a year ago

    The staff was very helpful especially Amber Hurley and Natasha Bradford. These girls went above and beyond their normal duties to help my sister-in-law. I highly recommend Woodland Hill Center.

About Woodland Hill Center

General Information

Legal Business NameSunbridge Regency - North Carolina, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 24, 1988 (32 years)
Capacity100
Residents83
Percent Occupied83%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Woodland Hill Center

Woodland Hill Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of North Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C
Woodland Hill Center has not received any fines, complaints, or inspection problems in the last 3 years.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Woodland Hill Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 30min
ReportedExpected
CNA
45min
45min
ReportedExpected
LPN
30min
1hr 15min
ReportedExpected
RN
3hr 10min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.9%
92.0%
92.0%
92.0%
94.1%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.5%
93.2%
94.1%
98.5%
93.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
58.6%
54.8%
51.9%
53.6%
56.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of low risk long-stay residents who lose control of their bowels or bladder
49.3%
44.3%
37.9%
40.3%
29.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.3%
16.8%
20.9%
19.1%
23.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents whose ability to move independently worsened
34.7%
31.3%
25.8%
20.0%
13.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who received an antipsychotic medication
18.7%
6.9%
8.6%
15.0%
18.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents whose need for help with daily activities has increased
7.5%
2.7%
2.9%
1.5%
8.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who lose too much weight
19.5%
6.7%
3.1%
3.4%
6.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who self-report moderate to severe pain
4.8%
1.9%
5.8%
3.9%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of high risk long-stay residents with pressure ulcers
3.1%
6.2%
5.2%
4.8%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who have depressive symptoms
5.0%
9.6%
4.4%
1.5%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents with a urinary tract infection
3.8%
1.4%
1.5%
1.5%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents experiencing one or more falls with major injury
1.7%
0.0%
1.2%
0.0%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

74.5%
82.2%
87.0%
84.6%
83.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
80.2%
77.6%
77.6%
77.6%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
70.1%
66.4%
57.5%
64.3%
65.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who made improvements in function
8.3%
13.5%
14.3%
10.0%
14.4%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who self-report moderate to severe pain
2.9%
3.4%
3.2%
0.0%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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