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The Laurels Of Greentree Ridge

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Reviews
Overall Rating 1.6 / 5.0 ★★★★★

  • Julia Harold
    ★★★★★ 3 months ago

    I have a relative recovering from knee surgery at Laurels of Green Tree. They are so understaffed that he is having to crawl on his knees to get to the bathroom. The folks that work there are trying hard and very nice, but they are completely unable to keep up with the work load. Plus, the buzzer to call for help doesn't work reliably and the room is sweltering hot.

  • Bessie Nesbitt
    ★★★★★ 6 months ago

    My mother in law was here for 14 days. She had a partial hip replacement and has severe dementia . We were visited in the hospital by their spokes person and she said how they were one of the top five. Well they are not. First of all we visited every day more than once a day. There was more times than most that we would hear a call button going off and it would not be answered for 15 or more minutes. I even walked out into the hall to see if there was lots of calls because they get loud and only one call light would be on. I actually had to use the call button and after 12 minutes I walked to the nurses station to get assistance. A couple of evenings later my mother in law got in the bed with the lady in her room who was recovering from a broken leg and it took well over 30 minutes for them to answer the call. The next few days were no better my mother in law fell 3 times. The 3rd time she hit her head on a dresser and a visit to the emergency room and 4 stitches later she is home with us. My husband and I arrived the same time the ambulance had gotten to her. The pool of blood was horrible. One of the nurses said it was 10 minutes before they found her. Their excuse it was shift change it was 3:30 p.m. or so when we got the call. It should not have matter if it was shift change. Do not take someone you love here. Keep them safe go elsewhere. I now know she's safe.

  • J.C. Dowling
    ★★★★★ 7 months ago

    In it for the money, trying to steal custody of a patient from her mother over holistic care mother wants to give. When mother recently was approved to remove daughter, this place files for custody so they can keep that $12000/month insurance coming in.... for shame. Keep your loved ones far, far away from here!!!

  • Dean Penland
    ★★★★★ 3 years ago

    They took great care of my mother. She was very happy there.

  • Linda Hamer
    ★★★★★ 11 months ago

About The Laurels Of Greentree Ridge

General Information

Legal Business NameThe Laurels Of Greentree Ridge, Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 17, 1989 (29 years)
Capacity98
Residents91
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for The Laurels Of Greentree Ridge

The Laurels Of Greentree Ridge was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of North Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 9, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmComplaint+InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmComplaint+InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmComplaint+InspectionPermit residents to remain in the facility and not be transferred or discharged without adequate reason.
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaint+InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmComplaint+InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaint+InspectionKeep each resident free from physical restraints, unless needed for medical treatment.

December 8, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.

December 11, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$4,355 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Laurels Of Greentree Ridge require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 35min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
45min
1hr 10min
ReportedExpected
RN
3hr 60min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 60min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.0%
100.0%
100.0%
100.0%
93.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
92.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
46.7%
36.7%
42.4%
53.1%
55.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.1%
27.4%
32.8%
25.8%
30.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
7.6%
15.6%
15.4%
15.9%
23.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose ability to move independently worsened
17.2%
17.5%
14.3%
10.9%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antipsychotic medication
6.8%
9.8%
10.0%
17.5%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
0.0%
0.0%
8.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who self-report moderate to severe pain
14.5%
10.9%
6.2%
12.5%
8.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who lose too much weight
0.0%
5.8%
5.4%
0.0%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who have depressive symptoms
1.6%
0.0%
0.0%
6.2%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a urinary tract infection
1.5%
0.0%
0.0%
0.0%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
1.6%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.2%
96.7%
96.4%
95.0%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.1%
91.1%
91.1%
91.1%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
57.3%
63.4%
56.6%
51.1%
63.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who made improvements in function
5.7%
5.3%
2.6%
1.6%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who self-report moderate to severe pain
5.2%
1.9%
0.6%
0.0%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who newly received an antipsychotic medication
1.6%
0.7%
0.4%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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