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Pender Memorial Hosp Snf

  1. Skilled Nursing Home Facilities
  2. North Carolina
  3. Burgaw Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • Julie Brittingham
    ★★★★★ 10 months ago

    My husband and I brought our oldest daughter to Pender Memorial for severe back pain. She was taken back immediately. Dr. Collins started IV and tests done quickly. Nurses gave great attention to her needs. Doctor diagnosed her with inflammation of the heart. She was given medication quickly and transferred to NHRMC. EMT staff was very nice and made her feel comfortable. She was seen by cardiologist at NH whom was pleased that she had already been diagnosed correctly and medication was started. Our family was very pleased with our daughter's care at Pender Memorial.

  • Kelli London
    ★★★★★ 2 months ago

    THIS IS THE WORIST HOSPITAL EVER!!!PLEASE DO NOT EVER GO TO PENDER HOSPITAL. THE STAFF AND DOCTORS ARE SO SO RUDE AND THEY DON'T CARE ABOUT YOUR WELL BEING!!!!!!!!!

  • Candy Jennings
    ★★★★★ 5 months ago

    Do not go to this hospital. Not for any reason. I went to this emergency room with heart pain, extremely high blood pressure and numbness in my left arm. I was told I needed to be sent to Wilmington, but only if I would go in the ambulance. If I refused the ambulance ride then they would refer me for stress testing within the next 24 hours or so. So....it was enough of an emergency to warrant being sent to Wilmington but if I didn't want to pay for an ambulance ride it was no big rush? We were left in the triage for over 5 hours while they were "monitoring" me. The "monitoring" was taking my blood pressure twice. I had my child with me and we were left in a filthy room where we saw the doctor twice for maybe a total of 2 minutes. We were never told anything and just sat there waiting. I finally called a nurse and asked to leave. I signed myself out and we went home. I called in later to ask who the stress test referral was to so I could schedule an appointment. The nurse was incredibly rude and basically told me that because I left it was no longer their problem. She also said that I ran out of the hospital refusing care?? I talked to the doctor and nurses and signed myself out? I didn't crawl out of the window in the middle of the night and run?? This hospital has a terrible reputation locally. The "good" reviews you see here are mostly friends and family members. If you are still reading this, go to NHRMC. They will actually help you. Burgaw Hospital was without question the worst place I've been for medical care. If I could give negative stars I would. Seriously, do not go to this hospital. Go to Wilmington.

  • Juan Jesus Rivas
    ★★★★★ 9 months ago

    *PENDER MEMORIAL EMERGENCY ROOM* I was extremely disappointed with the service here. I came in with a serious situation and was treated like I was an inconvenience. The lady at front desk was polite but after that everyone was pretty rude. I was basically wheeled into a room with no pillow, no blanket and the call light was across the room so I couldnt call for help when I spoke with a nurse named KIMBERLY who ignored me at first she was extremely rude and sarcastic I was told I arrived right before their shift change. It took 30 minutes for me to get a pillow and blanket. I have a lot of respect for nurses and doctors my wife is a pediatric nurse and I've been a police officer for the better part of 10 years but a shift change should not mean they can treat people like I was treated.

  • Genesis Sanchez
    ★★★★★ a year ago

    Was brought over after a car accident, doctor walks in checks range of motion and discharges. He didn't take any x-rays or scans of anything, and it was a t-bone accident with 4 people in my vehicle!! If I could, I would give them a 0, because now I have to seek care somewhere else. NO preventative measures were taken.

About Pender Memorial Hosp Snf

General Information

Legal Business NamePender Memorial Hospital Incorporated
Ownership TypeNon Profit - Other
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 4, 1985 (34 years)
Capacity43
Residents38
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Pender Memorial Hosp Snf

Pender Memorial Hosp Snf was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
* Data not availableStaff Rating
* Data not availableRN Staff Rating

Overall Ratings of North Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 22, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
BSomePotential for Minimal HarmHealth InspectionGive residents a notice of rights, rules, services and charges.

Staffing Levels Per Resident per Day

Data Not Available

Quality Measures for Long Stay Residents

97.4%
97.0%
97.0%
97.0%
94.1%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.0%
90.6%
100.0%
100.0%
93.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
56.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.0%
16.7%
13.3%
13.3%
29.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
23.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
6.1%
6.2%
3.2%
3.1%
13.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who received an antipsychotic medication
20.0%
0.0%
8.7%
16.0%
18.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents whose need for help with daily activities has increased
15.2%
9.4%
16.7%
12.5%
8.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who lose too much weight
7.7%
4.0%
4.5%
9.5%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of high risk long-stay residents with pressure ulcers
7.9%
7.3%
2.8%
4.8%
6.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who have depressive symptoms
9.1%
6.2%
9.7%
3.1%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents experiencing one or more falls with major injury
2.2%
2.2%
3.4%
5.1%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

86.2%
84.2%
93.5%
96.7%
83.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
-
73.7%
73.7%
73.7%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
55.0%
-
-
65.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
19.2%
17.6%
26.9%
14.3%
14.4%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who self-report moderate to severe pain
8.0%
3.1%
0.0%
0.0%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who newly received an antipsychotic medication
2.1%
2.8%
0.0%
2.1%
1.0%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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