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Avante At Concord

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Burgin Riley
    ★★★★★ a month ago

    My mom has been here for 5 days and so far so good. Facility is old but is very clean. The staff is nice and very attentive. My mom looks better than she has in a while. The other residents I have seen also seem happy and well cared for. I asked the director about the other reviews. I feel very comfortable with her explanations and glad my mom is here.

  • Rebecca Gregg
    ★★★★★ a week ago

    Avante at Concord has an amazing new rehab gym. Excellent care and 2 years in a row deficiency free survey

  • Jennifer Dominguez
    ★★★★★ 5 months ago

    This place needs to be shut down and investigated my grandmother went there for 5 days and came home with multiple bruses, a blood shot eye, a cut on her face, hungry, scared, and worst of all a broken ankle. This is no type of place that needs to be in the nursing field. 5 days she was there Lord only knows what would have happened if she had stayed any longer . I promise you that every state agency law enforcement television and newspaper will be notified and I will be seeking a lawyer. This place needs to be closed ASAP!!!!!!!!!!!

  • Destiny Brown
    ★★★★★ 4 months ago

    0 Stars the staff is rude i don't know how the residents are being treated but based off of my personal view i wouldn't send anyone here for a job nor to live .

  • Bill Schoonmaker
    ★★★★★ 3 years ago

    My Dad was admitted on Sunday January 19th, 2014 after being discharged from Northeast Medical Center. At first we were apprehensive about him going but he really needed to be monitored for some time. He is not there permanently, he is only there for monitoring and rehabilitation, max of about 2 weeks. On first view the place is pretty nondescript, almost hard to find. It is a low-rise building located on a fairly busy road. Once I found my way inside I was greeted by the receptionist and told how to get to my Dad's room. On the way to my Dad's room I got to see some of the rooms, many people are in two to a room but there are also some private rooms. There is a rehab center, a dining hall, several conference rooms, a beauty and barber shop (not open all the time) a common room and several nurses stations that I passed. The common room was nice with a big tv, lots of books and magazines and many games. It also looked like some arts and crafts were done in there. There is a large courtyard outside that is completely enclosed by the building. it is accessible from many interior rooms and they have paths, chairs, bird feeders and trees/bushes, a very nice place in the spring/fall but not so nice when it is 30 degrees outside. My Dad's room was quaint. He's in a private room, it has a bathroom (no shower) that is updated, the bed, a lockable night stand, wardrobe and a couple of extra chairs. The window is nice and faces the courtyard which he likes. The room was a bit drafty, most of it was coming through the air conditioner unit that is attached to the window. None of the doors lock but I suppose this is for everyone's protection. The people I met have all been great and my Dad says they are very attentive. There were a couple of problems at first but I attribute those to the staff not knowing my Dad's needs. Once we had our care meeting on the 2nd day everything has been good. The workers for the most part seem to enjoy their jobs and are genuinely interested in the wellbeing of the residents. Note that this is a medicare facility so it is not the "Taj Mahal". But, it is clean and the staff seems very good. The TV's in the rooms are small and they probably don't have the latest and greatest equipment but from my limited knowledge of care facilities this seems like a decent place to have your loved ones go if they have to.

About Avante At Concord

General Information

Legal Business NameAvante At Concord, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 1, 1975 (42 years)
Capacity120
Residents89
Percent Occupied74%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Avante At Concord

Avante At Concord
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of North Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 15, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,950 fine
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

July 9, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

May 29, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$5,038 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Avante At Concord require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 15min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
35min
1hr 15min
ReportedExpected
RN
3hr 20min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.9%
89.9%
89.9%
89.9%
93.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.7%
98.7%
98.8%
98.7%
92.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
31.8%
55.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
27.4%
30.4%
24.7%
31.1%
30.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
29.9%
33.9%
26.4%
32.6%
23.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose ability to move independently worsened
6.1%
6.9%
9.1%
9.5%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antipsychotic medication
20.4%
28.3%
26.2%
25.0%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose need for help with daily activities has increased
1.9%
0.0%
1.5%
2.9%
8.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who self-report moderate to severe pain
17.4%
16.0%
17.7%
13.2%
8.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who lose too much weight
7.8%
8.8%
7.3%
11.5%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who have depressive symptoms
2.9%
5.3%
1.3%
5.3%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a urinary tract infection
1.4%
2.7%
3.8%
6.5%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents experiencing one or more falls with major injury
2.5%
3.3%
5.2%
2.8%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.4%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

87.3%
88.3%
75.0%
69.7%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.4%
91.8%
91.8%
91.8%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
57.9%
56.4%
62.9%
65.0%
63.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who made improvements in function
7.6%
8.5%
9.6%
7.1%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.9%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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