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Carolina Rehab Center Of Burke

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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Keisha Setzer
    ★★★★★ 2 months ago

    I can honestly say my grandmother was there for approximately two weeks and it was a nightmare from the get go. It truthfully is the worst experience we have ever had in our lives. I would recommend anyone who wants to send a love one to a place don't I repeat DON'T SEND THEM HERE! the nursing staff I believe is brought off the street. The staff literally is the blind leading the blind no one knows anything. I am sorry we were paying these people to take care of our love one and we literally had to be there all the time because no one could do anything right. She was suppose to have ice on her knee 20 minutes every two hours. We were told that they ordered her a ice machine because they didn't have all the parts we never one time saw the ice machine. If she had ice put on her knee it was because we the family did it. They would let her lay in her bed and go without pain medicine for over two hours when both my grandmother and her roommate were calling for her medicine. She would be in the bed crying because she was hurting so bad and no one would respond. So you tell me how you would feel sending a love one to this place and be neglected??? That is the main reason she is home now with her family. We made arrangements to bring her home and now having to pay someone to stay with her until she is able to build her strength back up. She is very dehydrated be a use they wouldn't give her fresh water and she is extremely weak because of this place. This is suppose to be a good rehab place and they r suppose to be great at there jobs and helping the patients. I am sorry but I wouldn't have sent my worse enemy there. I had to give them a one for rating but honestly they are in the negative. Staff was horrible and incompetent extremely incompetent!!!

  • Deidra S
    ★★★★★ a week ago

    I am giving two stars because some of the nursing staff and assistant staff for the patients were quite sweet to my aunt. They truly did care about her and loved her. But they are understaffed and inattentive to the needs because they simply cannot care for all the patients in the manner in which I assume they'd like to. My biggest complaint is with the administration. They way they conduct themselves is unprofessional at best. They are rude, unhelpful and like to threaten you. Emails and phone calls went unreturned often. They were supposed to help relocate my aunt and they did not. It took me a week to get the FL2 I needed to transfer my aunt. And the FL2 I feel recommended a level of care that wasn't really suitable for my aunt. My aunt needed hospice care not assisted living. Unfortunately she has passed away, within 1 1/2 weeks of leaving this place. My last complaint is the resident phone situation. Good luck getting your family member on the phone or getting your calls returned. I would call five times in one day, sit on hold for 15-20 mins each time and still never speak to her. It's awful.

  • CHELSEY JOHNSON
    ★★★★★ a month ago

    Beautiful facility friendly staff. I have had 4 family members stay here and patient care/family service has been over the top.

  • Rebecca Mccurry
    ★★★★★ 2 months ago

    I have recently joined the team at carolina Burke rehab faculty and I have to say it was a great decision! I am pleased to say the employees are devoted to exceptional care and rehab therapy! The building is beautiful and clean! I highly recommend this facility to patients and those seeking a great place to work!

  • Elizabeth Harless
    ★★★★★ 2 months ago

    My nanna stayed at this facility due to poor health and they were amazing with her. They were always gentle and caring. The facility was always clean and her room was moved about each day insuring that they were cleaning it. Also there were a few times when the cna's would be cleaning her up and didnt know we were in the hall and we could hear how kindly they were speaking to her to ease her this brought our family a lot of comfort knowing that she was in good caring hands. Even when she passed some of the staff showed to the funeral which was beyond what they were called to do. I would highly recomend this facility to anyone.

About Carolina Rehab Center Of Burke

General Information

Legal Business NameCarolina Health Care Center Of Burke Limited Partnership
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 25, 2003 (15 years)
Capacity90
Residents75
Percent Occupied83%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Carolina Rehab Center Of Burke

Carolina Rehab Center Of Burke
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of North Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 7, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

January 8, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmHealth InspectionProvide routine and 24-hour emergency dental care for each resident.
DFewPotential for HarmComplaint+InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

May 14, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

March 30, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmComplaint+InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaint+InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
DFewPotential for HarmHealth InspectionProvide a tasty and well-balanced diet that meets the nutritional needs of each resident.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.

February 12, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$18,578 fine
---Payment DenialPayment denial for 11 days
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Carolina Rehab Center Of Burke require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 20min
ReportedExpected
CNA
1hr
40min
ReportedExpected
LPN
1hr 10min
1hr 15min
ReportedExpected
RN
4hr 5min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

65.1%
100.0%
100.0%
100.0%
93.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
92.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
55.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
42.1%
35.6%
34.9%
41.7%
30.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
43.5%
19.1%
47.5%
24.0%
23.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose ability to move independently worsened
8.1%
9.1%
9.5%
8.3%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antipsychotic medication
13.9%
19.0%
20.5%
20.6%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose need for help with daily activities has increased
10.1%
2.2%
2.3%
0.0%
8.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who self-report moderate to severe pain
21.1%
8.7%
7.1%
11.1%
8.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who lose too much weight
16.7%
10.3%
6.5%
17.9%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who have depressive symptoms
7.9%
0.0%
0.0%
2.8%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
2.3%
8.1%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
99.3%
99.3%
98.9%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
72.1%
72.1%
72.1%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
72.7%
77.8%
81.2%
83.7%
63.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who made improvements in function
16.5%
9.5%
10.6%
11.2%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who self-report moderate to severe pain
1.1%
1.6%
1.5%
3.0%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.7%
0.3%
0.5%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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