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Kindred Transitional Care & Rehab-Rose Manor

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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • ★★★★★ 3 weeks ago

    this place is horrible ..they deserve no stars at all

  • ★★★★★ a year ago

    I have visited multiple times over the last 12 years & have had several family members residing at the facility. The staff is outgoing and always upbeat. The residents are always friendly and sweet. The therapy/rehabilitation gym is state of the art & the OT/PT therapists truly go out of their way to assist & heal all patients. All of the staff truly love their residents. They really try their very best to treat them like members of their own family, because they love to see them healthy & happy. The residents have three choices of rooms, tri-bed or semi-private rooms for long term, or semi-private or private rooms for short-term rehabilitation care. Rose Manor provides a 24 hour/ 7 day a week skilled staff for every patient. There is a licensed dietitian in-house to provide the very best plan for your loved one, they are uniquely customized to fit all of their dietary needs. The staff will always go out of their way to provide nourishment for all residents, especially if it means going out of their way to provide a treat from one of the surrounding restaurants or even another meal from the cafeteria. I sincerely hope if you ever find yourself or your loved one in need, to please keep Kindred Transitional & Rehabilitation Center at Rose Manor, in mind. All of the staff at Rose Manor will absolutely do all they can to help & heal you or your loved one, to get you back on your feet.

  • ★★★★★ a year ago

    WEDDING/ENGAGEMENT RINGS STOLEN OFF HER BODY. Don't leave anything of value with your family member. It took them almost six weeks to tell me that they have a policy of not "being responsible for items". This was after the SW told me that I would be compensated. Despite this, I really liked the therapists on the rehab wing, and the nurses while my mother was in hospice. They were all very helpful and supportive during a difficult time. My last advice is to check your loved ones for bedsores regularly. My mother developed a bad one, that I think should have been identified quicker than it was.

  • ★★★★★ a year ago

    My dad was just placed here yesterday. He's here for short term to help with loss of his limb/below knee amputation. I will keep everyone posted about the facility every four days. But so far , I know it's only been two days, we are satisfied with his care. Best thing he likes it McDonald's is right across the street!!! Lol his favorite he loves cheeseburgers.

  • ★★★★★ a year ago

    My father was there for a couple of years until he passed away a few months ago. I can say that the rehab staff were excellent. They always worked hard to get Dad more mobile, followed up with him, and ensured he got the occupational therapy he needed. They were patient, kind, and communicative with me and with him. They worked with the CNA staff to help them understand how to deal with Dad and his needs as well. The administration and floor nurses were variable in quality. The administrator wants to do well, but seems somewhat ill-equipped to make the changes necessary. Some of the CNAs are the hardest working people I have met and TRULY care about their residents. They will even run errands and do things for residents on their own time and with their own money. However, that is NOT universally true. I also experienced a number of poorly trained assistants who clearly did not care nor wish to be bothered to care for their residents. The same was true of the LPN/floor nurses. I got a lot of excuses about why things happened (or DIDN'T), but very little action. Communication between admin and staff is horrible, and company policies have disheartened some potentially good staff. If you have the funds to pay for a private pay facility, there are others that are far better. If not, and you need Medicaid services (which our family did), this place will do well for you. Many others were CONSIDERABLY worse, bordering on criminal. Bottom line- the place is not bad, and I think they want to do well. They have some very good people and many have a heart for their residents' care. However, I STRONGLY recommend that if a family member is there that they are visited every day or at least every other day to ensure that their care is given the priority it deserves by everyone at at the facility.

About Kindred Transitional Care & Rehab-Rose Manor

General Information

Legal Business NameKindred Nursing Centers East LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 1, 1973 (44 years)
Capacity114
Residents106
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Kindred Transitional Care & Rehab-Rose Manor

Kindred Transitional Care & Rehab-Rose Manor
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of North Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 28, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionAssure that each residents assessment is updated at least once every 3 months.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.

September 24, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Kindred Transitional Care & Rehab-Rose Manor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 25min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
40min
1hr 10min
ReportedExpected
RN
3hr 10min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

88.9%
91.7%
91.7%
91.7%
93.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.6%
98.7%
92.7%
97.4%
92.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
36.4%
57.1%
55.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
22.1%
23.3%
19.5%
28.8%
30.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
26.6%
12.4%
10.2%
10.0%
23.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose ability to move independently worsened
10.7%
11.3%
12.2%
7.1%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antipsychotic medication
17.6%
33.3%
28.1%
13.3%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose need for help with daily activities has increased
6.0%
5.9%
3.2%
3.3%
8.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who self-report moderate to severe pain
12.2%
12.8%
16.0%
11.5%
8.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who lose too much weight
5.2%
2.8%
5.6%
5.9%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who have depressive symptoms
8.5%
0.0%
2.5%
0.0%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a urinary tract infection
1.2%
1.3%
1.2%
1.3%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents experiencing one or more falls with major injury
4.9%
5.9%
4.9%
3.4%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

82.1%
81.1%
85.4%
69.4%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.7%
84.4%
84.4%
84.4%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
63.1%
70.0%
68.1%
63.3%
63.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who made improvements in function
20.0%
20.8%
15.4%
13.8%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who self-report moderate to severe pain
1.1%
1.9%
2.0%
1.1%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.6%
0.6%
0.6%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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