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Pruitthealth-Carolina Point

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Billy Shepherd
    ★★★★★ 4 months ago

    My mom has been at Pruitt for several weeks. The staff could not be nicer and are all professional. The facility is clean and mom has been kept fastidiously . She is happy with the personable and extremely thoughtful care givers that attend her as well as a rigorous p.t. program ...and she says the food is GREAT! Thanks to the staff for taking such wonderful care of my sweet mom. Billy Shepherd.................................. Just a follow:-up...my mom has been back home from Pruitt for the last couple of weeks awaiting further major surgeries in June. The Pruitt support staff..p.t. o.t. home health nursing ..etc. have been AMAZING! I only hope that after her surgeries, she will be able to return to Pruitt for her expert and extremely kind professional care. Thanks again..Billy Shepherd

  • Brandi Hudelson
    ★★★★★ 11 months ago

    This place is HORRIBLE!!! I wish I could give it 0 stars. My grandfather had his wedding band, that he has had for 62 years, stolen. The techs would speak harshly and rudely to him, and to his wife, my grandmother. There was absolutely no respect shown to him. And he has missed numerous meals, thanks to the horrible staff. I wouldn't trust these people to care for cleaning my toilets. It's so sad that our seniors are treated this way. They all deserve respect, and good care, not to be treated as a nuisance. Edited to add: My grandfather's health started to deteriorate. We were in the process of getting him moved, when I came to visit him, and he was unconscious. He was transferred to Duke Hospital, and was diagnosed with MRSA, sepsis from the MRSA, and failure to thrive. He passed away 3 weeks later. He had blood work and a blood culture right before he entered this establishment, and his blood work was fine. His blood culture grew nothing. I truly believe that he would still be here with us, if he had not gone to this establishment.

  • Jennifer Detweiler
    ★★★★★ a year ago

    My mom came to Pruitt back in October. She had resently lost her right leg & needed skilled nursing. Can I just say that this place is horrible! The staff is untrained & neglegent. The administration hides out somewhere. No one ever knows how or where to find them. They dont reply to notes left or phone messsges. Alot of times you cant get anyone to answer the phones when you call. Patient dr appointments are jotted down on a scrap piece of paper & lost. My mom had an appointment for preoperative blood work for a medical procedure & they lost it & didn't take her so the surgery had to be rescheduled bc certain medications weren't stopped before she could have surgery. On another occasion we were waiting for my mom to arrive to a drs appointment & she was a no show! We called Pruitt & they rushed her to the appointment 45 minutes late. We had to beg the dr to see her! Now about the care. When a patient is basically bedridden & immobile alot of assistance is needed at times to reach their food, water, go to the restroom. Unfortunately as the buttons are pressed the wait can be endless. I found my mom sitting in her waste a few times. My sister found her thirsty & unable to drink because someone had placed her water in the window sill?? Speaking of water, the way Pruitt serves water yo the patients is so unsanitary! They first give every patient a plastic jug that they never wash or sanitize. Ice is stored in a camping cooler & a scoop sits on a tray beside of it. There are so many hands that go into the cooler & touch that scoop! Most of the time the ice is melted & there's just melted icy water. The food is not good. You know when you think of elderly people a nursing home they are supposed to be cared for & maybe have a little cheer in the air. There's not much of that there. For the most part a good meal can lift their spirits. Unfortunately the food there isn't very appetizing! Let's talk about wound care. In late December my mom suffered a horrible laseration on her remaining leg as a result of being helped to the toilet. It was really bad & bled alot. My husband suggested she get stitches but the dr who was on call at the time said he thought it would be ok. A week later it looked really bad so they took her to emergency. They said the wound was too old now & that it would just tear the skin so they recommended special dressing. The wound eventually got out of hand & became infected so again she goes to the emergency room & really sick. She had a bad bedsore. She was admitted with a bad UTI & we found out that her remaining wounded leg would have to be amputated. We were devastated to here the news but she had the surgery & was doing good in the hospital. We talked to the hospital caseworker & a Pruitt representative & told her our concerns about mom's return to Pruitt. She supposedly documented our concerns but who knows? ? Mom returned to Pruitt for care of the new amputation. Here we go again! A new hurrific wound to take care of with specific drs orders. Special dressings etc. After about 2 days it was gauze & lazy wrapping! Looked like a mummy! Should have been a clear adhesive patch. My sister came in to find the wound uncovered & ask the nurse where the bandage was & she said "oh it must have fallen off ". No! This should not have happened! Again, unable to follow orders for appropriate wound care. As the days went on my mom got pneumonia she became confused. Her body was drowning in infection from a source that could only be determined by surgery; but because of her age & the state that her body was in the drs didn't recommend it. She passed away last week at the hospital thank goodness & not at Pruitt. I believe the guilt would have been to much to bare. Now she can be whole again in heaven with her Lord. This review was not intended to be reflected on one or more particular staff workers at Pruitt because my mom did have a couple of aids & staff that were kind to her. This facility is mismanaged & needs to focus more on the welfare of their patients. BTW I didn't give 1 star. I gave 0

  • simon warn
    ★★★★★ 4 months ago

  • Carlton Lobo
    ★★★★★ a year ago

About Pruitthealth-Carolina Point

General Information

Legal Business NamePruitthealth-Carolina Point LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 15, 2010 (8 years)
Capacity138
Residents120
Percent Occupied87%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Pruitthealth-Carolina Point

Pruitthealth-Carolina Point was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of North Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 16, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaint+InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaint+InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

March 22, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.

July 17, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

October 24, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$60,548 fine
---Fine$5,785 fine

May 1, 2014 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,625 fine
---Fine$1,625 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Pruitthealth-Carolina Point require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 30min
ReportedExpected
CNA
1hr
40min
ReportedExpected
LPN
30min
1hr 5min
ReportedExpected
RN
3hr 25min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

79.1%
100.0%
100.0%
100.0%
93.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
92.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
60.0%
56.4%
55.8%
55.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.6%
12.4%
15.7%
10.1%
30.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
34.8%
38.2%
42.0%
17.6%
23.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose ability to move independently worsened
13.5%
12.1%
9.9%
5.4%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antipsychotic medication
14.1%
22.0%
13.1%
21.8%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose need for help with daily activities has increased
1.4%
0.0%
0.0%
0.0%
8.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who self-report moderate to severe pain
3.8%
6.5%
6.3%
15.3%
8.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who lose too much weight
11.3%
7.6%
3.6%
6.8%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of high risk long-stay residents with pressure ulcers
0.0%
1.1%
0.0%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who have depressive symptoms
2.6%
1.1%
2.1%
4.0%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a urinary tract infection
0.0%
1.1%
1.0%
0.0%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents experiencing one or more falls with major injury
4.2%
2.3%
1.6%
2.8%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

91.7%
100.0%
99.1%
98.2%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
67.1%
94.8%
94.8%
94.8%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
62.8%
62.3%
62.3%
66.1%
63.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who made improvements in function
6.2%
2.2%
1.2%
1.1%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who self-report moderate to severe pain
5.8%
4.2%
1.5%
3.1%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who newly received an antipsychotic medication
3.3%
1.3%
0.0%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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