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Premier Nursing And Rehabilitation Center

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Reviews
Overall Rating 1.0 / 5.0 ★★★★★

  • ★★★★★ a week ago

    Customer service is bad. Nurses take their time giving out medication and answering residents needs. Cna leave residents soiled and when asked why they haven't been changed they make up excuses. Cna ignore residents needs. Management is very prejudice and disrespectful. When making schedules, they have no consideration for their employees needs. They demand employees come in even after being hospitalized. Staff does not do a good job of keeping residents rooms cleaned, it's a very big bug infested facility, and when asked if residents family could bring bug spray, they said no. Some residents complain about being there and want to go home or speak with family and staffing denies requests. I wouldn't recommend working here or having family members stay here.

  • ★★★★★ 2 weeks ago

    I heard this place was disgusting. Some of the stories I hear I wouldn't even put my dog there.

  • ★★★★★ 8 months ago

    It's NOT a nice place. If it wasn't for the pt people the patience would be left there. I don't know if its under staff but you have to wait 30 to 50 minutes to use the bathroom. If patience have a problem the nurses and cna DON'T LISTEN. It's just really sad. I WOULD NOT RECOMMEND ANYONE THERE. Go find a better place

  • ★★★★★ a year ago

    The place stinks so bad, just like urine. The place is understaffed. You hit the call bell and no one comes. I see a patient hit the call bell and needing assistance on the toilet and no one come for 30 min., his legs turned purple and lost circulation and ability to stand temporarily. It's not the staff's fault. It's the facility's fault for having the place understaffed. They need more staff. I don't know how anyone could stand to work there, the way they are worked so hard. They are probably under paid too.

  • ★★★★★ a month ago

About Premier Nursing And Rehabilitation Center

General Information

Legal Business NameRedwood Ltc Group, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 25, 1981 (36 years)
Capacity239
Residents155
Percent Occupied65%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Premier Nursing And Rehabilitation Center

Premier Nursing And Rehabilitation Center
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of North Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 28, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,463 fine
---Fine$1,463 fine
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
GFewActual HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Premier Nursing And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 30min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
30min
1hr 15min
ReportedExpected
RN
3hr 10min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.6%
95.9%
95.9%
95.9%
93.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.5%
100.0%
100.0%
100.0%
92.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
41.2%
40.0%
43.3%
42.4%
55.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of low risk long-stay residents who lose control of their bowels or bladder
32.3%
34.9%
33.6%
28.3%
30.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
28.7%
35.7%
33.7%
23.8%
23.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose ability to move independently worsened
13.9%
19.7%
17.5%
18.0%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antipsychotic medication
20.8%
18.1%
28.9%
17.2%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose need for help with daily activities has increased
23.4%
9.0%
4.2%
2.2%
8.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who self-report moderate to severe pain
5.0%
4.2%
1.8%
1.7%
8.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who lose too much weight
5.8%
7.1%
3.8%
4.9%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of high risk long-stay residents with pressure ulcers
1.7%
0.9%
0.9%
2.7%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who have depressive symptoms
7.6%
8.4%
8.5%
6.6%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a urinary tract infection
3.8%
5.3%
5.0%
2.5%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents experiencing one or more falls with major injury
2.7%
2.6%
3.3%
0.7%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.8%
0.8%
0.0%
2.5%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.0%
95.7%
94.3%
92.4%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.1%
90.4%
90.4%
90.4%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
68.7%
65.3%
67.4%
61.1%
63.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who made improvements in function
14.6%
7.0%
0.0%
0.0%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who self-report moderate to severe pain
0.7%
1.2%
1.2%
1.2%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.4%
0.0%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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