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Transitional Health Services Of Kannapolis

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Reviews
Overall Rating 1.8 / 5.0 ★★★★★

  • desiree perfetti
    ★★★★★ in the last week

    After a police investigation into the allegations that were made on Friday it seems Transitions was not the train wreck after all the responsible party would be the first assembly living center of Concorde. My dad was taken there by Transitions and taken directly to his room and cared for he was given water and oxygen and treated decently at two in the afternoon. Later that evening he left the living center and was found in the parking lot in respiratory arrest I was told by the living center that Transitions dumped him like that in the parking lot and they were reporting it to the police so I did as well. My apologies for trusting them apparently they are trying to cover it up by blaming transitions ? also my dad was brought in with no belongings except a portable nebulizer which they are holding for me. So they did care for him tried find him clothes from their lost and found they asked first assembly to bring them up some clothes but they never did. I left him with brand new clothes at the hospital and they never made it to Transitions. Lots of confusion miscommunication and again my apologies to Transitions thank you for taking care of my dad.

  • Kacie Roberts
    ★★★★★ 8 months ago

    It was absolutely unprofessional, the room was filthy when we arrived, had no trash can, bed was made but looked as if someone has been asleep in it. The staff was not welcoming, did not offer ice, drinks, after speaking to someone in management her room was moved. All in all the facility smells.....

  • sylvia Davis
    ★★★★★ 2 years ago

    I was hired to bring animals for the residents to enjoy. I battled rain storms, extreme heat, and almost a 2 hour drive to get there. I wanted to cancel my trip due to being delayed by the rain and felt the temps were to hot for human or animal's. The activities director begged me to come despite the heat and time frame. I in good faith showed up and was willing to do whatever was needed for the residents to enjoy the animals. I was told to bring the animals into a court yard. This was not a court yard..but a drainage area. All cement and no shade. I new this was not going to work due to the extreme heat. A few residents were brought out. I did my best to have them interact with the critters but ultimately it was to hot for them. After 20 minutes the activity director came out and told me they were all done and i could go. I offered to bring s few animals inside the facility. She felt that was a good idea and wanted to go ahead and pay me. When i told her she needed to pay the agreed price she decided they would only pay 1/2. I told her this was unexceptionable. I gave her 3 opportunities to cancel or reschedule.When she refused to pay my price..even offering them a discount, I decided to just leave. Needless to say I have NOT been paid and not sure if I ever will. I tried to speak with an administrator but was blown off. With people like that, uncompassionate, working with people in need ..is very scary. Many residents looked forward to seeing my animals. This facility was not set up or able to provide for this to take place. My time was wasted, I am down money and those poor residents were disappointed..

  • Stormy Furr
    ★★★★★ a year ago

    I was employed there for 4 days went home because I was throwing up and called out the next day Bc I was still sick and was let go today. Now being I had a fever of 100 and puking and called out, the weekend nurse manager did not care for me and told everyone A bunch of bull .. trust when I say God knows that I am good nurse and took care of each one of those residents like my family members. So when you look into this company do you research on this place because the rating of 1 star is true. I loved my job and loved taking care those residents being my 4 the day on the job they had doing things by myself knowing that I needed more time with orientation. Pretty sad they are under staff and let me go Bc I was sick wow tells me that they don't care about their staff or residents.. Lord, I pray for the residents at this place Bc some of the Nurses there truly are the devil in sheeps clothes. How sad truly!

  • Brenda Cole Cole
    ★★★★★ a year ago

    Well I would make sure a friend or my sister would never ever be a patient here. There a guy who was a patient there and he would tell you oh I love you forever and he said I love you with all my heart. We're sweethearts foreber. We got married, then he askede if I'm coming up to go to church they have in that place. He's a sorry poor excuse for aan He didn't remember who I was and telling me to come up to see him m or anything. Then he sees a patient and dumps me for a patient he had him s eyes on and forhets me. We're still married,but another woman caught his attention. He doesn't call me stupid ass. They let that man gets ny with this crap. But, It upset me and I threw it because he treated me so badly I really loved this guy and I still do. But he won't call. I spent over $100.00,but he didn't call and wishee happy birthday at all The last time I was up there,it hurt me and I thtew my cell phone and baby tattle tail and a nurseIve my escorted me from THS and told me never to return. They don't care about nobody except the guy that hurts went He dho the wp. Well sorry Anyway Coley C

About Transitional Health Services Of Kannapolis

General Information

Legal Business NameKannapolis Healthcare, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 30, 1987 (31 years)
Capacity107
Residents90
Percent Occupied84%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Transitional Health Services Of Kannapolis

Transitional Health Services Of Kannapolis
was reviewed by Medicare to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of North Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 19, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$18,168 fine
GFewActual HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmComplaint+InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaint+InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
DFewPotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmHealth InspectionProvide special eating equipment and utensils for each resident who needs them.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmHealth InspectionListen to the resident groups and act on their complaints and suggestions that affect resident care and life.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.

March 9, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$3,500 fine
---Fine$3,500 fine

December 15, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

October 6, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintQuickly tell the resident's doctor the results of laboratory tests.
DFewPotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

June 12, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaint+InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaint+InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint+InspectionProvide or obtain dental services for each resident.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Transitional Health Services Of Kannapolis require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 20min
ReportedExpected
CNA
1hr 10min
40min
ReportedExpected
LPN
20min
1hr 10min
ReportedExpected
RN
3hr 30min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

88.3%
96.6%
96.6%
96.6%
93.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.8%
100.0%
100.0%
97.4%
92.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
54.1%
47.2%
41.9%
30.3%
55.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of low risk long-stay residents who lose control of their bowels or bladder
36.7%
31.1%
27.8%
27.6%
30.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
29.2%
19.9%
28.2%
35.1%
23.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose ability to move independently worsened
6.3%
5.4%
11.5%
16.0%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antipsychotic medication
12.8%
5.4%
15.6%
21.3%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose need for help with daily activities has increased
7.2%
1.1%
1.2%
2.4%
8.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who self-report moderate to severe pain
6.2%
5.3%
3.8%
10.4%
8.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who lose too much weight
8.5%
4.2%
5.4%
3.9%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of high risk long-stay residents with pressure ulcers
4.2%
1.4%
0.0%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who have depressive symptoms
11.1%
11.8%
17.7%
10.4%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a urinary tract infection
2.5%
2.6%
3.8%
2.6%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents experiencing one or more falls with major injury
2.4%
2.4%
3.0%
1.1%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.0%
91.3%
92.8%
90.7%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.1%
94.0%
94.0%
94.0%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
63.5%
59.9%
45.9%
51.8%
63.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who made improvements in function
4.7%
4.7%
5.9%
6.9%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who self-report moderate to severe pain
1.7%
1.0%
1.1%
2.4%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.0%
0.0%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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