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Emerald Health & Rehab Center

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Mandy C
    ★★★★★ 2 months ago

    I recently transferred my mom to this Saber facility from one in PA. I loved the Saber, from my hometown. I have not been pleased with this one in NC. There are not enough nurses staffed compared to the other one. Trying to call the nurse station to speak to a nurse about my mom is ridiculous. I tried to bring up my concerns to the Administrator, Brian, he never returned my call. I called when my mom hurt her foot because an aide "accidentally" ran over her foot from my mom's wheel chair while getting weighed. I understand accidents happen, but it's a skilled fac taking care of her. Also I am not pleased that they do not offer help in changing her social security from a different state. I was told I would have to take her. I have experience with HIM. From my understanding it is a law that they are suppose to help my mom with her financing. That is part of it.

  • B Crowley
    ★★★★★ 2 years ago

    My bedridden friend and her bedridden roommate are NEGLECTED. Both ladies have their faculties - it's just their bodies that don't work. I went to visit on Saturday for nearly 2 hours. I had to go to the nurse's station because no one delivered the 2 straws she asked for when her lunch was delivered. Thankfully, I stayed to feed my friend her lunch because, in all that time, her aide never made an appearance. No one checked to see if she was comfortable or needed changing. I had to grab another worker from the hall to adjust her neighbor's position. Their repeated use of the call buttons for help are not only ignored, the staff gets surly when they are asked to work! It is CRIMINAL to see this happen. When I brought this to the attention of the director, he responded quickly. Next time I visit my friend, I will either add to this review or delete it.

  • Heather Harding
    ★★★★★ 2 years ago

About Emerald Health & Rehab Center

General Information

Legal Business NameHarnett Healthcare Group, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1978 (40 years)
Capacity96
Residents82
Percent Occupied85%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Emerald Health & Rehab Center

Emerald Health & Rehab Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of North Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 10, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmHealth InspectionProvide or obtain dental services for each resident.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.

September 23, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

August 7, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$3,445 fine
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Emerald Health & Rehab Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 35min
ReportedExpected
CNA
1hr 5min
45min
ReportedExpected
LPN
35min
1hr 20min
ReportedExpected
RN
3hr 40min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

53.4%
15.5%
15.5%
15.5%
93.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
44.1%
39.7%
34.3%
46.4%
92.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
56.0%
52.0%
56.2%
57.9%
55.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of low risk long-stay residents who lose control of their bowels or bladder
29.2%
31.2%
29.7%
37.3%
30.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
30.5%
36.0%
27.9%
18.4%
23.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose ability to move independently worsened
11.1%
14.8%
12.9%
12.3%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antipsychotic medication
16.7%
15.6%
22.6%
4.5%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
3.5%
3.8%
2.7%
8.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who self-report moderate to severe pain
7.4%
10.4%
6.2%
10.8%
8.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who lose too much weight
8.1%
10.3%
8.8%
3.7%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who have depressive symptoms
1.5%
0.0%
0.0%
0.0%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a urinary tract infection
4.4%
4.4%
3.0%
2.9%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents experiencing one or more falls with major injury
2.1%
4.0%
5.6%
1.1%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

3.6%
1.7%
0.0%
0.8%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
15.8%
1.7%
1.7%
1.7%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
63.9%
69.5%
75.6%
74.0%
63.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who made improvements in function
19.8%
15.2%
9.4%
8.3%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.1%
0.0%
0.0%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who newly received an antipsychotic medication
1.2%
2.9%
2.4%
0.6%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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