Search for Skilled Nursing by ZIP Code:  :

Universal Health Care Lillington

  1. Home
  2. Skilled Nursing Home Facilities Directory
  3. North Carolina (NC)
  4. Lillington
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By clicking, you agree to the terms and conditions of our privacy policy. You also consent that we can reach out to you using a phone system that can auto-dial numbers. Your consent is not required to use our service.

Search for nursing homes in your area

ZIP:

Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • jackie hunter
    ★★★★★ 4 months ago

    Our mother was here for 3 wks til she passed during her stay it seemed really great the first week after that the nurses and aids were not attentive like they were sometimes it took 45 min. To get one to her room. Also she was on hospice care and when they called they were told she was fine and never told them they had to put her on oxygen which is a rule of hospice care 3 days before she passed. The first shift nurse I will say was fantastic she was there and always concerned with her patients. When her family wasn't there they didn't try to get her to eat or drink they put her tray down and left. So much of her care was in question.So no I don't recommend Universal healthcare facility my regret is taking her there and depending on them.

  • brody haine
    ★★★★★ 3 months ago

    was there 10 days for respite care . this place a a total wreck . DO NOT TAKE LOVED ONES THERE PERIOD. my mom pissed her pants waiting for nurse , the average time for after hitting call button is 25 minutes . they had her drugged , her brand new pajamas turned up missing, they tried stealing a memory foam seat cushion i bought for my mom . and my mom had picc line in and they almost pulled it out atleast 3 times while we were there . and they tried to steal a medi pump saying there was only one when we took 2 . and then they made up the bed and hid the blanket i gave my mom under the covers . i told my wife she might have to bail me out of jail . they were giving her 2mg of ativan to a 89 year old woman with CHF !!! who weighs 130 pounds . then we get a call the picc line is out yesterday !! just laying on floor , but someone had got up all the blood . i wish i knew what happened and had a nanny cam hidden in there i would have sued their ass. also she cut her leg they never checked the bandage !!!!! the state of NC needs to look into this place as im gonna report them. ohhh also supposed to be non smoking place ,well everyday nurses were in court yard giving patients smokes all day .

  • Gwendolyn Barfield
    ★★★★★ 4 months ago

    Some workers here are extremely nice man I lie to you not! And some are just full of gossip!

  • Carmen Holmes
    ★★★★★ 11 months ago

    My mom stayed here for respite care while receiving hospice care. It was only for 5 days. I had to sign a document stating that I would go the route of arbitration and mediation (Of which I had to pay half!) instead of taking them to court should I have a dispute about care. That was a red flag that I should've paid attention to, but figured, what could they do in just 5 days? It was a mess, and I'm being kind. They drugged her the entire time she was there! When it was time for her to come home they sent her so drugged, my husband had to carry her into the house! She couldn't sit up and stayed that way for days after she got back. It took a full week and half for the drugs to get out of her system! Her head was hanging so low I couldn't really see her face. When I held her head up, it looked like she had a stroke and she didn't have her top teeth in her mouth! I had to drive back to the facility to get it along with her other clothes they 'forgot'. What a joke. Never EVER again. This was in July or August of 2016. By the way, you do not have to sign that paperwork giving up your right to sue for damages and they can't deny you services because of it. They accept federal dollars (Medicare-Medicaid) so they can't deny you.

  • Jackie Weaver
    ★★★★★ 2 months ago

    If I could give them "0" stars I would. TERRIBLE FACILITY!!!

About Universal Health Care Lillington

General Information

Legal Business NameUniversal Health Care Lillington, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 1, 1981 (36 years)
Capacity129
Residents87
Percent Occupied67%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Universal Health Care Lillington

Universal Health Care Lillington
was reviewed by Medicare to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of North Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 20, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$138,223 fine
JFewImmediate JeopardyComplaint+InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
JFewImmediate JeopardyHealth InspectionMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
JFewImmediate JeopardyComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmComplaint+InspectionProvide housekeeping and maintenance services.
BSomePotential for Minimal HarmComplaint+InspectionProvide clean bed and bath linens that are in good condition.

July 24, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$13,260 fine
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

March 19, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

October 9, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$38,448 fine

March 5, 2014 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$26,910 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Universal Health Care Lillington require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 30min
ReportedExpected
CNA
60min
40min
ReportedExpected
LPN
25min
1hr 5min
ReportedExpected
RN
4hr 15min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

76.1%
72.0%
72.0%
72.0%
93.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
88.2%
92.3%
97.8%
97.5%
92.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
60.0%
52.0%
63.0%
64.0%
55.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.7%
28.4%
31.4%
33.8%
30.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
8.4%
9.2%
0.0%
3.9%
23.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose ability to move independently worsened
20.9%
20.7%
21.4%
25.0%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antipsychotic medication
22.2%
15.2%
22.4%
38.6%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose need for help with daily activities has increased
7.2%
14.3%
5.5%
7.4%
8.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who self-report moderate to severe pain
14.1%
11.1%
16.5%
13.6%
8.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who lose too much weight
14.5%
7.0%
7.1%
6.2%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who have depressive symptoms
6.5%
8.9%
7.7%
7.4%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a urinary tract infection
1.1%
4.4%
5.5%
4.9%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents experiencing one or more falls with major injury
1.7%
0.7%
3.0%
1.7%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

85.7%
86.7%
97.9%
86.4%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.9%
82.2%
82.2%
82.2%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
52.7%
-
-
73.2%
63.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
23.7%
28.6%
48.4%
31.1%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
3.2%
3.2%
0.0%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who newly received an antipsychotic medication
3.4%
7.0%
1.8%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places