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Ashton Place Health And Rehab

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Reviews
Overall Rating 3.6 / 5.0 ★★★★★

  • ★★★★★ a month ago

    My grandfather was a patient at Ashton for Short Term Rehab the staff was amazing the CNAs were caring and compassionate and always willing to go above and beyond to help my grandpa with whatever he needed. His pain was controlled and his rehab experience was out of this world he received Physical Therapy 7 days a week which made a huge difference in the recovery process

  • ★★★★★ a month ago

    Where can I begin?.......the experience was so important to me and my family, its hard to know if the beginning is best or the end. My grandmother was at Ashton Health and Rehab for long term care. She was diagnosed with Dementia, and had spent a total of 16 years in assisted/skilled care prior to her passing one month shy of 99. Nanny was at Ashton for several years, with staff caring for her, talking with her, watching TV with her. They knew she liked baby lotion and powder after her bath. They knew she loved chocolate and would hide some in her bra......... They knew she loved to watch Wheel of Fortune.....and she could answer any question on Jeopardy with the best of them......they knew her favorite food was fried chicken. Ashton cared for her gently and kindly with such a genuine love and caring for her well being. This facility is outstanding......in the beginning and thru out her stay, Nanny had rehab services when needed, restorative intervention and eventually Hospice services. She believed she was in elementary school in Hendersonville NC for most of her time at Ashton.....waiting each day for lunchtime, or activity time, with staff reassuring her that she was right where she was supposed to be. It is hard to see a loved one regress to the past, but I must say, the nurses and cna's, dietary and housekeeping staff all participated in her daily fantasy and engaged her constantly with encouragement, laughter and friendship. There were many sunny August days, she believed it was going to snow.....and staff encouraged her girlish excitement about the weather. It takes special people to do the job of caring for our parents and grandparents. It is a job of Courage, Bravery, Compassion, Dedication and most of all a job of the Heart. I know this because I saw her most every day of her stay......but I can honestly say she really never missed me.....she really felt she was home and surrounded by people that loved her. Seems strange to feel happy that she did not miss me....but for those that deal with Dementia and aging of loved ones, knowing when you go home that the one you leave in a facility is cozy, and safe, and peaceful.....is priceless. Nanny never rang a call bell, yet a call to staff any time of the day would give me up to the minute updates on her day.......I believe they felt she was their Nanny too........I am sure she felt security and love each day she was there...................... If you are looking for a place to care for someone you love, or even for short term rehabilitation after a hospital stay, please stop by Ashton Health. Look at faces of staff, residents and speak with visitors. It is a place that I spent the most precious time in my life with woman I most admired and loved. Nanny would be proud of me for surrounding her with Ashton.....it was a beautiful last chapter. Thank and Bless everyone at Ashton.

  • ★★★★★ 8 months ago

    If you have private insurance with a maximum spending limit or you are paying out of pocket for any services delivered by Ashton Place make sure to receive a detailed accounting information. A family member was billed incorrectly. The staff was rather unresponsive to solve the issue and could not explain some erroneous charges on the bill. For example, the family member (a female) was charged for a male urinal and double billed for certain medications. In addition to erroneous billing, several of Ashton's nursing staff did not follow proper swallowing procedures with the family member; thereby, causing aspiration. Ashton might look nice on the outside; however, cracks are abundant within (metaphorically speaking).

  • ★★★★★ 10 months ago

    Very loving and caring staff couldn't be better to my Mom while she was in rehab. I also liked the location of the facility as it was much quicker to get to than other facilities and in a peaceful country like setting.

  • ★★★★★ 10 months ago

    Have only been here for 2 days but that is long enough to state that the staff is overall good and i have had no reason to be afraid. That says alot for a facility such as this.

About Ashton Place Health And Rehab

General Information

Legal Business NameAshton Place Health And Rehab, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 19, 2009 (8 years)
Capacity134
Residents122
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Ashton Place Health And Rehab

Ashton Place Health And Rehab
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of North Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 12, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
CManyPotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

March 16, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

August 6, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintKeep residents' personal and medical records private and confidential.

June 18, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$520 fine
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

February 27, 2014 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$2,730 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Ashton Place Health And Rehab require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 30min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
40min
1hr 10min
ReportedExpected
RN
3hr 45min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.1%
100.0%
100.0%
100.0%
93.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
92.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
82.5%
81.0%
77.3%
65.8%
55.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of low risk long-stay residents who lose control of their bowels or bladder
22.2%
21.7%
18.0%
16.2%
30.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
33.1%
33.5%
23.8%
20.2%
23.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose ability to move independently worsened
13.3%
15.8%
15.1%
12.4%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antipsychotic medication
14.6%
17.8%
18.2%
15.6%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose need for help with daily activities has increased
6.5%
9.3%
7.1%
4.0%
8.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who self-report moderate to severe pain
8.7%
11.3%
5.2%
5.4%
8.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who lose too much weight
4.3%
7.8%
5.8%
6.5%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who have depressive symptoms
3.9%
2.8%
3.1%
2.2%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a urinary tract infection
4.9%
3.8%
3.1%
3.2%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents experiencing one or more falls with major injury
3.6%
4.0%
0.0%
0.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.2%
97.6%
95.3%
95.2%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.2%
97.0%
97.0%
97.0%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
64.8%
67.1%
58.7%
54.9%
63.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who made improvements in function
9.9%
17.4%
17.5%
16.0%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who self-report moderate to severe pain
1.7%
1.8%
0.0%
0.0%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.5%
0.0%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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