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Jesse Helms Nursing Center

  1. Skilled Nursing Home Facilities
  2. North Carolina
  3. Monroe Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • Mary Ellen Brady
    ★★★★★ 2 weeks ago

    I stayed at Jessie Helms this year for a month of rehab. The staff was amazing, the place was clean. The activity director had us doing things everyday.

  • Suzanne Baber
    ★★★★★ 2 months ago

    I don't feel they deserve 1 STAR!!! Patient there for 2 months he keeps calling for someone to change his depends because he cant stand until he has hip surgery soon! They leave him for 3-4 hours! They DROPPED him when they tried to transfer him with only 2 people when he weighs over 200lbs! Kayla the Social Worker was HATEFUL in the way she treated an 80 yr old Christian Woman trying to help her husband! This is appalling and should be reported to someone immediately for ABUSE! Don't GO HERE!

  • CYNTHIA Thompson
    ★★★★★ 10 months ago

    I've been a patient since September 13th,2018. The care, I received was excellent. The nurses & cna's are great. The only problem that I have now. Is that I was moved from room into a room with a patient with severe dementia. This woman terrorizes the residents . Going into other patients rooms. Kicking in their door or just opening the door. And just come in..She starts cursing, very mean spirited. The cna's have to take her away. She punches, & kicks them. I saw this happen.When one night, they had to come get her from my room. She curses and belittles me. Had company this friday past. She cursed and belittled them. I did not want. To be put, in a room with her. In the first place. I've told staff about this..The people that are in charge of room placement. Funny that they are on vacation. Also was told that new emits were coming, so this is why they moved me. I suffer from post traumatic stress disorder. Because of my accident, last summer. What sense does this make. To place a sane patient, in the same room with a demented one. I leave on Friday from here. Really hoping to get another room. But it seems like they really don' t care. That I am getting verbally abused, everyday by this woman. Oh and they worked their employees, like slaves here. The employees, are Great. The company and those who are in charge suck.

  • Fineout Rick
    ★★★★★ 4 years ago

    I have been very pleased with the staff and facility as well as their care for my mother. The place is cheerful in appearance, clean and passes the "smell test"! My mother is seldom alone long and having visited a variety of places--and this is not the first my mother has been in--I can make a very positive comparison. It's obvious my mother is far happier here than being in the hospital, and receives better care.

  • Landers and Allison Pannell
    ★★★★★ 7 months ago

About Jesse Helms Nursing Center

General Information

Legal Business NameThe Charlotte Mecklenburg Hospital Authority
Ownership TypeNon Profit - Other
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 18, 1973 (47 years)
Capacity70
Residents57
Percent Occupied81%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Jesse Helms Nursing Center

Jesse Helms Nursing Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of North Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C
Jesse Helms Nursing Center has not received any fines, complaints, or inspection problems in the last 3 years.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Jesse Helms Nursing Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 20min
ReportedExpected
CNA
1hr 10min
40min
ReportedExpected
LPN
1hr 15min
1hr 10min
ReportedExpected
RN
4hr 60min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
94.1%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
97.1%
96.8%
96.6%
93.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
56.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.3%
24.1%
24.1%
32.1%
29.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
21.0%
31.6%
12.4%
26.2%
23.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents whose ability to move independently worsened
14.7%
14.7%
12.9%
10.3%
13.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who received an antipsychotic medication
13.3%
10.3%
24.1%
14.3%
18.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents whose need for help with daily activities has increased
17.6%
20.6%
22.6%
13.8%
8.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who lose too much weight
9.5%
9.1%
-
-
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
12.1%
7.4%
7.7%
2.6%
6.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who have depressive symptoms
11.8%
0.0%
0.0%
3.4%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents with a urinary tract infection
0.0%
2.9%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents experiencing one or more falls with major injury
4.9%
1.9%
0.0%
0.0%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.5%
96.0%
97.4%
97.3%
83.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.0%
93.7%
93.7%
93.7%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
71.9%
66.6%
66.9%
74.3%
65.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who made improvements in function
21.0%
18.4%
17.9%
16.7%
14.4%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who self-report moderate to severe pain
2.1%
2.1%
1.6%
0.0%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
0.4%
0.9%
1.8%
1.0%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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