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Clapps Nursing Center Inc

  1. Skilled Nursing Home Facilities
  2. North Carolina
  3. Pleasant Garden Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.9 / 5.0 ★★★★★

  • Sterling Archer
    ★★★★★ 2 weeks ago

    Gave my grandfather his insulin incorrectly for about a month almost making him dependent upon it. Masterfully incompetent instructions were given to us when he was released telling us to give him his insulin incorrectly which was bottoming him out making him extremely tired and noticably more feeble. I truly can't believe how he fell several times under their roof and was only discovered when a nurse happened to walk by his room because they do not pay any attention to patients unless the light next to their door is lit up. Not to the fault of the nurses but to the fact they are clearly understaffed for having recently expanded their facility.

  • David M
    ★★★★★ a year ago

    This is a horrible place if you are new to putting your loved one in a facility. Please make sure you know your coverage and Do Not Expect them to be helpful. Once your coverage expires you will be kicked out and they will not help you find and alternative solution. Please do your homework first. Ask how long they can stay before being kicked out!!! Get to know your Case Worker!!!!!!! Heather was mine and she was not helpful at all!! Ask questions even they are rude and think you are unknowledgeable. Make them tell you how long your loved one can stay and make them give you a long term plan or solution. That is their job. Make them inform you about Insurance Coverage and not to just one family member but to anyone in the family who asks. Please, the staff is great there but it is a revolving door and know your loved ones coverage. First Thing, Meet your Case/Social Worker and Let Them Know Who You Are!!!!!!

  • Marty Heim
    ★★★★★ a year ago

    I live in the Pleasant Garden community and have made several visits to Clapp's visiting friends. The staff is always happy and the residents are well cared for. There are several activities and special days throughout the week that the residents look forward to. I have been there in the mornings, afternoons and evenings the place is always orderly and very clean.

  • Henry Myers
    ★★★★★ a year ago

    The dirtiest place today I ever seen and every housekeeper that they seem to get that is good they fire I would never have a loved one stay there or put in there

  • Toi Lawson
    ★★★★★ 2 years ago

    My great aunt has stayed there twice and I want to say that the place is very clean and smells great. I witness staff being very friendly and helpful to patients who reside there. The front desk was very helpful and knew my aunts room without looking it up. There is a lake where my aunt can look out and see the water. These are the times where you can be nothing but a number but that wasn't what I felt when I went to visit my great aunt. I just want to say Thank you to the staff for being so professional and loving at the same time. It means more than you could imagine for my 97 year old aunt.

About Clapps Nursing Center Inc

General Information

Legal Business NameClapp's Nursing Center, Inc.
Ownership TypeFor Profit - Individual
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 1, 1976 (43 years)
Capacity98
Residents106
Percent OccupiedUnknown
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Clapps Nursing Center Inc

Clapps Nursing Center Inc was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of North Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C
Clapps Nursing Center Inc has not received any fines, complaints, or inspection problems in the last 3 years.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Clapps Nursing Center Inc require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 40min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
40min
1hr 5min
ReportedExpected
RN
4hr 10min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
94.1%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
100.0%
100.0%
100.0%
93.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
62.5%
64.3%
69.7%
66.7%
56.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of low risk long-stay residents who lose control of their bowels or bladder
43.3%
29.2%
33.7%
19.8%
29.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
26.9%
22.7%
10.7%
8.3%
23.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents whose ability to move independently worsened
6.7%
5.7%
8.1%
8.4%
13.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who received an antipsychotic medication
12.2%
14.8%
4.5%
7.0%
18.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents whose need for help with daily activities has increased
16.1%
14.4%
10.1%
8.1%
8.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who lose too much weight
4.3%
1.6%
1.4%
4.0%
6.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who self-report moderate to severe pain
1.2%
2.4%
3.6%
1.3%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of high risk long-stay residents with pressure ulcers
2.2%
2.2%
0.0%
2.4%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who have depressive symptoms
5.4%
6.7%
4.5%
4.7%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents with a urinary tract infection
3.2%
4.4%
2.2%
2.3%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
99.2%
98.6%
97.5%
83.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.6%
98.4%
98.4%
98.4%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
38.7%
63.6%
81.8%
71.3%
65.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who made improvements in function
6.6%
2.7%
6.7%
3.1%
14.4%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who self-report moderate to severe pain
3.1%
6.7%
4.9%
2.5%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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