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Litchford Falls Healthcare

  1. Skilled Nursing Home Facilities
  2. North Carolina
  3. Raleigh Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • Lane Huggins
    ★★★★★ 4 months ago

    There are too many negative issues to get into. We had a very bad experience with this facility. Thank God Hospice was involved and moved my sister to the Hospice House.

  • Cyndi R
    ★★★★★ 7 months ago

    I worked here for about 6 months, it was all I could take. I had been hired fresh out of a local CNA program, offered a job pretty much the same day I had interviewed. They only let me buddy train for about a week then tossed me into the fire. I was assigned the hardest hall with some of the most difficult coworkers I've ever worked with. Needing assistance using the hoyer lift for a patient over 300 lbs was seen as an annoyance and I'd often be left waiting 10 mins for help each time. I refused to operate the hoyer alone. You're not supposed to, many CNAs did/do. They look at you as weak for needing help and going by the book. The aide to patient ratio was insanely imbalanced. The ones who cared, truly cared, were bullied til they quit. Like me. Management never took harassment claims seriously until I submitted my letter of resignation without notice. Suddenly, they all wanted to solve the problem haha inadequate equipment, broken equipment, aides who want to sit in patients rooms and watch soap operas when their coworkers need help. Disfunctional facility. Do NOT bring your loved ones here. I will say that a few of the complaints about lack of bed rails is something this facility can't control. Somewhere in the country, someones head got stuck and then rails were done away with country wide, if I'm not mistaken. I was there the week they started removing them and it made me terribly nervous for patients safety. I believe this is the standard now in general and not just this facility. Regardless, this facility is awful.

  • athenia lett
    ★★★★★ a year ago

    Where do I begin with this place I worked at Litchford Falls for a few years because I had so much love for my patients and that is it but when it comes to Litchford as a whole it is the worse the bathrooms are falling apart they barely have equipment that can help ease your pain when it comes having to physically lift your patients the place is full of cockroaches the kitchen staff is just ghetto and disrespectful if you go to the kitchen to ask for anything extra for the patients they flip out like the food is theirs when these patients have paid to eat and should be able to eat whenever the nursing management has their picks and chooses they are very bias the staff is underpaid the place is full of drama gossip and wickedness period and when you are in a place like that the patients can feel the tension and it's not fair to them...so if you are thinking about putting a loved one here please think long and hard they will come with their phoniness like they are so for you and your family when in actuality all they want is the money if I could give 0 stars I would I promise you that the same staff that is there is the troublemakers the drama makers and the gossipers they can barely care for the patients because they are to busy in everybody else business... this is not the place believe me

  • Latrell Parker
    ★★★★★ a year ago

    Relocating is the reason I will not be working here any longer , but my experience was great at this facility.. The nursing staff was wonderful and I also enjoyed working with my co- workers . really going to miss this facility!! It was a wonderful experience!! The pay was good as well!!

  • Doug Blackley
    ★★★★★ a year ago

    Food is surprisingly pretty good. Pressing the call button for attention doesn't result in prompt service. Waited an hour or more on numerous occasions. Rehab center personnel suck. Little to no compassion. The little Medicare nazi sucks as well. CNAs vary from good to awful. I recommend looking at other options before selecting this place.

About Litchford Falls Healthcare

General Information

Legal Business NameUniversal Health Care / Raleigh, Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 2, 2000 (20 years)
Capacity90
Residents88
Percent Occupied98%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Litchford Falls Healthcare

Litchford Falls Healthcare was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of North Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 13, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint+InspectionEnsure services provided by the nursing facility meet professional standards of quality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Litchford Falls Healthcare require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 30min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
35min
1hr 10min
ReportedExpected
RN
4hr 15min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
94.1%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
98.7%
93.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
56.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.9%
19.4%
16.2%
15.7%
29.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
10.8%
9.7%
11.4%
12.4%
23.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents whose ability to move independently worsened
16.9%
17.7%
12.7%
5.6%
13.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who received an antipsychotic medication
8.2%
28.8%
17.4%
23.9%
18.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents whose need for help with daily activities has increased
6.6%
10.0%
8.0%
10.5%
8.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who lose too much weight
0.0%
2.9%
7.8%
9.1%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of high risk long-stay residents with pressure ulcers
0.0%
1.2%
3.6%
2.7%
6.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
1.3%
0.0%
1.5%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who have depressive symptoms
0.0%
1.2%
4.0%
6.6%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents with a urinary tract infection
2.6%
3.8%
2.6%
5.1%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
100.0%
89.6%
74.6%
83.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
98.5%
98.5%
98.5%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
55.1%
60.1%
69.9%
80.6%
65.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who made improvements in function
3.0%
3.4%
6.9%
9.3%
14.4%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who self-report moderate to severe pain
3.8%
3.9%
3.7%
2.2%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
1.6%
0.0%
1.0%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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