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Litchford Falls Healthcare

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • diana mcneill
    ★★★★★ 4 months ago

    It was hot no air

  • Terrie Eaton
    ★★★★★ 4 months ago

    Staff is accessible & responsive.

  • Martin Brossman
    ★★★★★ 5 years ago

    It is my opinion this place is not very clean. Had heard poor reviews from trusted friends but the hospital person recommended it. That was a mistake in my view, very disappointed. Wish I just had time to see it firsthand. Picture does not match my experience (they removed the pictures since I posted this). Now to give the rest of the story, we are home safe. The hospital called and asked how late she could be checked in. They said any time. When she got there she wanted help using a bed-side toilet. (I was off training and trusted the hospital to make sure she got there safe, another mistake on my part but I had no other option.) They told her that she had not been reviewed by a physical therapist (the next day) so they could not get her anything but a bedpan, which would have been very painful. We had enough professional friends to come in and get the nurse to let her use a bed-side toilet and by that time I got back from teaching and was there. She complained about a bad smell that I also noticed. She believed it was making her sick and the next day we found they were pumping air freshener from the front door. I can almost still taste that smell in my mouth now. Worried about leaving her alone and no way to sleep in that little room (lighting was poor as well, one over head for two people). I had her son and me on- call. In the night after pressing the button for 20 min to get bathroom help she called her son that than called the front desk to get help. Next time she started pressing the button sooner and an hour passed before she had to call her son for help again. He called the front desk and got her help. The next day I was beside my-self. Whatever it cost or took to get her home was worth it over this. I notified the hospital of our night-mare. I found that the button to push only makes a light blink outside the door and that seems like a poor system to me. They told my wife they were short staffed for they had to let someone go home with an expired license. One administration person said that it was one of the better places in the area and I replied "then we need to pray we just die in our sleep over having to go to such a place". Again these are my personal experience and opinions. All I ask is check out the place and also check out the staff at night.

  • Rachael Thomas
    ★★★★★ 2 years ago

    this place is awful! My grandma stays here. Her roommate had pulled the cord for help before I got there and once I was there...it was over 30 mins before anyone showed up. that's just one of the recent things.

  • Jay McRoberts
    ★★★★★ 2 months ago

About Litchford Falls Healthcare

General Information

Legal Business NameUniversal Health Care / Raleigh, Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 2, 2000 (18 years)
Capacity90
Residents79
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Litchford Falls Healthcare

Litchford Falls Healthcare
was reviewed by Medicare to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of North Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 10, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
BSomePotential for Minimal HarmComplaintEnsure each resident receives an accurate assessment by a qualified health professional.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Litchford Falls Healthcare require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 25min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
20min
1hr 10min
ReportedExpected
RN
3hr 55min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.8%
100.0%
100.0%
100.0%
93.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
92.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
50.0%
-
-
-
55.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
30.1%
22.9%
27.9%
20.3%
30.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.6%
6.5%
7.9%
3.7%
23.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose ability to move independently worsened
21.1%
18.3%
17.1%
17.6%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antipsychotic medication
16.1%
9.4%
13.5%
10.2%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
1.4%
1.5%
0.0%
8.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who self-report moderate to severe pain
7.7%
8.5%
8.6%
6.6%
8.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who lose too much weight
0.0%
0.0%
1.8%
0.0%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
0.0%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
1.4%
1.3%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents experiencing one or more falls with major injury
2.2%
2.6%
2.5%
3.1%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
100.0%
100.0%
100.0%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
100.0%
100.0%
100.0%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
83.5%
81.9%
78.9%
69.4%
63.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who made improvements in function
3.7%
3.1%
5.5%
2.8%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who self-report moderate to severe pain
2.0%
5.2%
5.3%
3.5%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who newly received an antipsychotic medication
1.4%
2.3%
0.0%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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