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Ridgewood Living & Rehab Center

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  2. North Carolina
  3. Washington Skilled Nursing Home Facilities
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Reviews
Overall Rating 4.3 / 5.0 ★★★★★

  • Jasper B Paschall
    ★★★★★ in the last week

    Most workers are very nice but there's a handful who won't give you the time of day.

  • Pam
    ★★★★★ 2 weeks ago

    This place has been wonderful to a family member. The staff is wonderful.

  • Courtney Hernandez
    ★★★★★ 11 months ago

    SUSPICIOUS DEATH!!! 74 year old grandma went in for rehab and died... she went in on Friday, visited on Monday by family and hadn't had a bath since prior to going there and no physical therapy. They didn't even give her a bath all weekend! Tried to call her 5 days straight..the room phone was dead. Grandma was there 6 days for PT and died. Was alive at 12pm and well... dead at 3pm. They said they were going to change her insulin...we suspect they didn't monitor her once they changed it. She was notoverweight and in good health otherwise other than pain from her fall.

  • Pat Bryant
    ★★★★★ a year ago

    My 90-year-old father stayed at Ridgewood Manor for rehabilitation after a knee replacement. We cannot say enough about how kind and attentive the staff there was. The Physical Therapists were well-trained and compassionate. They worked with Dad every day and in two weeks he was able to be released home. The nursing staff was attentive and professional. The facility physician, Dr. Lewis, listened to my father and was able to help him with other problems unrelated to his knee. We found the facility to be well run, clean and the staff always available for our families questions. We would highly recommend Ridgewood Manor to anyone having the need for a rehab facility.

  • Rae Anderson
    ★★★★★ a year ago

    We have had a few family members at Ridgewood for numerous reasons and very pleased with the care we receive each time. They are an older building but finally receiving what appears to be a beautiful upgrade. I look forward to the finish product. If you are in need of caring staff to care for you or your loved. Check out Ridgewood they treat you like family

About Ridgewood Living & Rehab Center

General Information

Legal Business NameRidgewood Healthcare LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 23, 1982 (37 years)
Capacity150
Residents121
Percent Occupied81%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Ridgewood Living & Rehab Center

Ridgewood Living & Rehab Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of North Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 16, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintEnsure each resident receives an accurate assessment by a qualified health professional.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Ridgewood Living & Rehab Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 15min
ReportedExpected
CNA
50min
35min
ReportedExpected
LPN
40min
1hr 5min
ReportedExpected
RN
3hr 20min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.2%
83.8%
83.8%
83.8%
94.1%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
84.0%
67.0%
89.6%
84.1%
93.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
45.7%
32.6%
31.0%
17.5%
56.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of low risk long-stay residents who lose control of their bowels or bladder
28.4%
23.9%
33.7%
27.4%
29.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.7%
16.2%
24.0%
22.8%
23.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents whose ability to move independently worsened
9.9%
11.0%
16.7%
17.3%
13.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who received an antipsychotic medication
16.0%
5.6%
9.3%
28.4%
18.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents whose need for help with daily activities has increased
4.0%
4.0%
4.2%
8.1%
8.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who lose too much weight
7.5%
6.2%
8.6%
3.8%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of high risk long-stay residents with pressure ulcers
9.7%
4.6%
0.0%
2.0%
6.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
1.1%
2.3%
2.4%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who have depressive symptoms
1.0%
1.0%
0.0%
0.0%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents with a urinary tract infection
9.0%
8.0%
6.2%
4.5%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents experiencing one or more falls with major injury
2.3%
0.0%
0.0%
0.0%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

75.0%
72.9%
82.3%
81.8%
83.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.1%
83.2%
83.2%
83.2%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
27.9%
29.7%
18.9%
44.3%
65.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who made improvements in function
14.2%
12.9%
9.4%
6.3%
14.4%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who self-report moderate to severe pain
3.3%
1.0%
1.1%
1.9%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.6%
1.3%
1.1%
1.0%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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