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Azalea Health & Rehab Center

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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • ★★★★★ 4 weeks ago

    It's always hard when someone you love is sick. My grandma went here after orthopedic surgery and she did very well. Therapists were knowledgeable and made her rehab "work" fun from what she shared. I live away and could only visit once a week. The folks I met and talked with were helpful and seemed to really care about her well being. She did so well and we were proud. It's much more than we expected. Also she really ate well and raved about the homemade soup. We'd recommend the facility.

  • ★★★★★ a month ago

    A year ago my father was placed here because he suddenly couldn't stand and walk. He started declining and could barely lift his arms. He was failing and Azalea was going to discharge him since he wasn't making progress. Yet they wouldn't give him water in the middle of the night because they said he had parkinsons and had to try. He went 5 hours without water because he had not been able to lift arms or use hands since he had been admitted. Management sided with staff and said my father was a problem and complained all of the time. Well turns out this continuing paralysis was guillian barre syndrome and his terrible back pain was caused by tumors that was fracturing his L4 spine from multiple myeloma. He WAS SUFFERING and begged to be taken to the street corner to live over Azalea rehab. The doctor at the hospital said the medical community failed him. Azalea also lost his paperwork citing his medical power of attorney, etc and he was sent to the hospital without it. I was not impressed with his care at Azalea.

  • ★★★★★ a year ago

    I have had friends come to Azalea a few times. Recently, there has been a great transformation there, My experience has been the staff are friendly and really want their clients to succeed. The food, therapy , nursing and even the cleaning ladies are all helpful to the people I know and love. So glad that there's a home away from home that we can go to here in Wilmington. Great experience!

  • ★★★★★ a year ago

    Overall, the facility is pretty good. Care is well, except for the night shift where I've noticed a lack of staff causes the night aides to do way more work than one person can handle. Management doesn't seem like they know what's going on around the facility also. However the night time aides are probably the best out of them all! They love and care for every resident and make sure that even though they are short staffed, they give quality care to all the residents!

  • ★★★★★ a year ago

    My friend used to work here, and she was treated horribly along with the other staff. One nurse to 18 patients, and they are tricked to stay longer than what they are supposed to. The management is unorganized and hateful. Take your family somewhere else, please! It's not fair to them or the staff. Plus, they also pay people to make good reviews about them. How petty, right?

About Azalea Health & Rehab Center

General Information

Legal Business NameWrightsville Health Holdings LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 13, 2013 (5 years)
Capacity80
Residents72
Percent Occupied90%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Azalea Health & Rehab Center

Azalea Health & Rehab Center
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of North Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 9, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.

October 28, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmComplaint+InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaint+InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

August 13, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day.
DFewPotential for HarmComplaintMake sure that all required doctor visits are made personally.
DFewPotential for HarmComplaintProvide a tasty and well-balanced diet that meets the nutritional needs of each resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Azalea Health & Rehab Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 25min
ReportedExpected
CNA
1hr 5min
45min
ReportedExpected
LPN
45min
1hr 20min
ReportedExpected
RN
4hr 15min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

90.0%
87.9%
87.9%
87.9%
93.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.4%
98.1%
98.0%
98.0%
92.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
51.6%
50.0%
60.0%
50.0%
55.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.3%
14.6%
22.9%
28.6%
30.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
9.0%
24.1%
10.4%
18.4%
23.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose ability to move independently worsened
15.4%
12.5%
12.5%
20.8%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antipsychotic medication
16.3%
19.6%
14.9%
16.7%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose need for help with daily activities has increased
1.7%
2.2%
1.6%
7.8%
8.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who self-report moderate to severe pain
1.9%
0.0%
0.0%
2.0%
8.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who lose too much weight
0.0%
8.3%
5.6%
2.8%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
0.0%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a urinary tract infection
3.6%
1.9%
3.9%
3.9%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents experiencing one or more falls with major injury
2.0%
1.7%
3.4%
0.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.4%
93.7%
92.2%
94.6%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.8%
81.6%
81.6%
81.6%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
35.8%
38.7%
39.4%
46.4%
63.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who made improvements in function
3.8%
2.4%
4.1%
5.1%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
1.0%
1.4%
0.7%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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