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Northchase Nursing And Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. North Carolina
  3. Wilmington Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • Christane Long
    ★★★★★ 2 weeks ago

    My family member is there. Everytime we visit she has new scratches or bruising or she's always soiled. And her clothing and other belongings always seems to "disappear" and when we try to address the issue they don't know and nothing gets done.

  • Dianna Rouser
    ★★★★★ 10 months ago

    I love working here and the staff is great we work as a team and I love our Don she's the best and shes a understanding person

  • Susan Kadar
    ★★★★★ a year ago

    I have a friend here. I visit regularly. He can not get out of bed. He NEVER has water when I go to visit. And i don't just mean he can't reach it - I mean zero evidence of water. No water pitcher, no water cup, no straw - nothing - ever. He also NEVER has the nurse call button in his bed where he might reach it. Never.

  • Angela Hunter
    ★★★★★ a year ago

    I wanna thank all who have assisted my father these past few years. Although I have heard they were understaffed at times, I know Jerri has been amazing since day one. My Dad is a great guy and he may be hard to understand sometimes with his needs, but he deserves the best. He's given me his best and he should get that in return. May God bless all of you who have helped him while he was there. Thank you.

  • Robert Dawley
    ★★★★★ a year ago

    These people are liars they're taking the elderly's money and putting the elderly people in the back corner with no amenities but a 9 inch styrofoam cup they should be ashamed of themselves my mom was there and I tried to speak with a counselor on a Thursday at 1 p.m. in the evening and there were no one there to give any help this place is the most god-forsaken place I've ever seen in my life the people that are given the good reviews on this are from the person that owns this facility and their family. The staff and Jennifer Curry and Susie Springer are very unprofessional, and incompetent. Beware do not send your loved one there if you love them be very aware of this place I can't stress it enough that this place is like hell on Earth

About Northchase Nursing And Rehabilitation Center

General Information

Legal Business NameRedwood Ltc Group, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 1, 1979 (41 years)
Capacity140
Residents113
Percent Occupied81%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Northchase Nursing And Rehabilitation Center

Northchase Nursing And Rehabilitation Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of North Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 3, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.

May 18, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Northchase Nursing And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 25min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
25min
1hr 15min
ReportedExpected
RN
3hr 45min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.3%
95.2%
95.2%
95.2%
94.1%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.8%
99.0%
100.0%
99.0%
93.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
40.0%
51.4%
51.2%
52.2%
56.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of low risk long-stay residents who lose control of their bowels or bladder
27.2%
27.8%
28.9%
28.0%
29.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
37.3%
31.1%
42.6%
27.6%
23.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents whose ability to move independently worsened
17.0%
14.0%
10.3%
12.0%
13.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who received an antipsychotic medication
20.5%
15.5%
19.1%
25.3%
18.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents whose need for help with daily activities has increased
2.1%
0.0%
4.0%
6.9%
8.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who lose too much weight
13.6%
7.8%
6.0%
6.6%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of high risk long-stay residents with pressure ulcers
7.1%
4.0%
4.8%
2.9%
6.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who self-report moderate to severe pain
3.4%
1.1%
2.1%
1.1%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who have depressive symptoms
4.2%
5.3%
5.1%
2.9%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents with a urinary tract infection
5.2%
4.2%
6.1%
5.8%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents experiencing one or more falls with major injury
3.8%
4.3%
3.4%
0.5%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
1.0%
1.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.2%
94.5%
96.5%
98.3%
83.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.7%
92.6%
92.6%
92.6%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
66.4%
60.4%
62.0%
66.7%
65.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who made improvements in function
10.3%
11.2%
14.0%
13.1%
14.4%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who self-report moderate to severe pain
1.0%
1.0%
0.0%
1.1%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.6%
1.0%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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