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Silver Stream Health And Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. North Carolina
  3. Wilmington Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • A Lawrence
    ★★★★★ a month ago

    The staff seems to be lacking in basic phone usage skills, which makes me question their intelligence. I have called several times today and not one of the six people I've talked to can figure out how to transfer me to my relative. I almost want to ask what type of phones they use so that I can Google how to transfer a call and provide them with instructions. Geez. Also, 2/6 staff members I spoke to were professional when trying to figure out how to transfer a call. The others seemed miserable, which is unfortunate considering the population they work with.

  • Robert Hobbs
    ★★★★★ 9 months ago

    The staff that treated me well. It took a while to adjust and for the staff and I to get on the same page; but the nurses took good care of me with my medications. I advocated for myself while I was there when I was uncomfortable, especially at night time; but once my concerns were expressed, they were addressed. I did get along well with the therapists and have no problems with my therapy.

  • Joy McDonald
    ★★★★★ a year ago

    One of my closest friends recently had a brief stay at this facility following her surgery. I visited her every day, and must say that the staff was very kind and considerate. The therapy she received was top notch and the care was excellent. Based on my observations and interaction with the staff, I would recommend this facility for those in need of therapy and extra help after surgery.

  • Grace Langford
    ★★★★★ a year ago

    My mother was admitted to this facility, the staff was kind and attentive to our families needs. She received therapy and we were all very pleased with the outcome. She's back home and doing well! I would recommend Silver Stream.

  • Louise Abernathy
    ★★★★★ a year ago

    My sister had a very pleasant stay here recently. The staff was extremely accommodating and we were very pleased with her care and the way she was treated. She has actually been back already to visit some of the other patients and workers she met during her stay.

About Silver Stream Health And Rehabilitation Center

General Information

Legal Business NameSsc Silver Stream Operating Company LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 30, 2005 (14 years)
Capacity110
Residents89
Percent Occupied81%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Silver Stream Health And Rehabilitation Center

Silver Stream Health And Rehabilitation Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of North Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 18, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
ESomePotential for HarmComplaint+InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmHealth Inspection1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day.
ESomePotential for HarmHealth InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
DFewPotential for HarmComplaint+InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionProtect each resident from mistreatment, neglect and misappropriation of personal property.
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.

December 8, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$5,400 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Silver Stream Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 40min
2hr 20min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
50min
1hr 15min
ReportedExpected
RN
3hr 35min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 60min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

82.9%
76.6%
76.6%
76.6%
94.1%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
61.1%
62.7%
67.7%
76.1%
93.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
55.6%
63.0%
66.7%
68.2%
56.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of low risk long-stay residents who lose control of their bowels or bladder
26.1%
24.6%
25.8%
27.5%
29.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
32.3%
40.5%
11.1%
36.1%
23.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents whose ability to move independently worsened
15.9%
15.6%
13.3%
16.7%
13.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who received an antipsychotic medication
15.2%
21.5%
12.9%
15.9%
18.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents whose need for help with daily activities has increased
5.6%
7.7%
10.9%
15.7%
8.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who lose too much weight
13.5%
9.8%
8.6%
10.3%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of high risk long-stay residents with pressure ulcers
0.0%
3.8%
2.6%
3.7%
6.2%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who have depressive symptoms
1.4%
1.5%
3.1%
1.4%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents with a urinary tract infection
5.6%
9.0%
6.2%
7.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
2.1%
1.0%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

87.3%
84.6%
82.7%
82.5%
83.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
70.9%
83.5%
83.5%
83.5%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
62.3%
59.2%
66.8%
66.3%
65.5%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who made improvements in function
0.9%
4.2%
14.9%
7.7%
14.4%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who self-report moderate to severe pain
2.2%
3.5%
4.8%
2.9%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents who newly received an antipsychotic medication
1.9%
2.2%
1.5%
1.5%
1.0%
Q4 2016Q1 2017Q2 2017Q3 2017NC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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