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Silas Creek Rehabilitation Center

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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • Kipp Hollingsworth
    ★★★★★ a month ago

    This place is now Silas Creek Rehabilitation Center, a pilot program from Novant Health Forsyth Medical Center. They have new management, directives, standards of care, etc. and has made some major changes. While the facility is a little old, the staff is experienced and well educated. So far, my mom has been very impressed with the center, but that was just during the first day after being transferred from the hospital. I will update more during her stay there.

  • EnvyPaladins
    ★★★★★ a year ago

    This is a great place to take someone if you want them to know you hate them and wish they were dead. There are a few staff members who are nice and try their best to help, but the majority of the staff jut don't care. They will take an hour to answer a call light to assist a resident and get mad that the person wet the bed... I suspect this place used to be a good place judging by reviews from two years ago, but this place is definitely not that place. They do more harm than good as a short-term/transitional rehab center. The rest of this review is just a list of things that I remember we had to deal with in our three weeks at the facility that will hopefully deter you from ever stepping foot here: 1. Due to staff not assisting in a timely manner, my dad had to wear a diaper. 2. My dad couldn't use any of the bathrooms they had available because they are too narrow and the handicap rail is slanted. 3. There is one bathroom that could accommodate him but the staff would not let us use it because the bathroom is for employees only(despite not having any signs stating so and having a higher toilet seat and handicap rail that would work great for someone with a physical disability) 4. While smoking is allowed, they tell you not to bring a lighter, and they will confiscate your lighter if they see you have one. (have to hide cigarettes and lighter in room for anyone who smokes at the facility) 5. Cigarettes that are turned in to the staff are stored wherever they feel like. Most of the times they had my Dad's cigarettes stored in the medicine cart. 6. Zero accommodations were made for my dad to use his electric scooter. He couldn't use the wheelchairs they provided due to back pain and being unable to steer them effectively and the staff would not let him use his scooter. 7. Can't get any assistance when food trays are out. If you have to use the bathroom, nobody will assist you. 8. When bed sheets are changed, residents are not allowed to get on the bed, and staff will take hours to get new ones on there. This is a big problem if you have someone who uses a bedpan due to the terrible bathrooms. Even if you make staff aware of the issue they will not try and help. 9. They will try anything they can to squeeze as much money out of you as they can. It took two weeks for them to schedule a care plan meeting and were quick to find any way they could to cancel it and reschedule. 10. Along with #9, they will try and weasel their way out of spending any money. Sure they don't do anything like outright lie to you, but they will try to find any loophole they can. I feel absolutely terrible for sending my Dad here for rehab. Don't make the same mistake I did. Its easy if you are not the resident to look past all the horrible things that happen here out of wishful thinking. Nursing homes in general have a bad reputation and as such its easy to pass off some things as just something that you have to deal with, but you don't have to deal with it. Make homes like this accountable for their actions. Don't let them draw insurance money for doing poor care.

  • Kristen Blakley
    ★★★★★ 2 years ago

    My father was here for two nights before we took him out of this facility. There was some nice staff there but he had a nurse that was very ugly to him and his family. My father was in a shared room with a man that was hard of hearing so his TV was on very loud 24 hrs a day. My father asked for the nurse to turn it off around 11 PM so he could get some sleep and the nurse refused! My parents spoke to administration the next day and they said they would turn the TV off late at night for him but again the next night the TV was NOT turned off again. How can my father possibly recover and gain strength when he is refused a good night's sleep in your facility, you should be ashamed of yourselves. We removed my father after the second night so he could get the rest and CARE he needed to strengthen himself for his next battle, chemo and radiation. Also there was no hand sanitizers or gloves being used with my father, which was very dangerous to him and his immune system that is very weakened. DO NOT RECOMMEND THIS FACILITY!!!

  • joon khanoom
    ★★★★★ 4 years ago

    My mother was admitted to the facility following a stay at the hospital and did exceptionally well! The nurses were AWESOME! The Therapists far exceeded my expectations! The food was delicious! My mother is home now and doing wonderfully do to the care and attention she received at Kindred. I would strongly recommend this facility for anyone needing help after a hospital stay to recover and get home fast.

  • W Merrill
    ★★★★★ 4 years ago

    Kindred Transitional Care and Rehabilitation at Silas Creek provided, from the initial contact while I was still in the hopsital until my discharge on December 19th, 2012, totally professional and personal care. Each member of the team made me glad that I had selected this facility. I had personal interaction with the majority fo the team and they knew my name on sight. The recognition by them helped keep my spirits up. As for the "Therapist" (all of them), they worked closely with me and adapted the care plan which would meet my goals and needs. From nursing, I again received complete care! The 'quality' score of "very good" allows for the continuous striving for improvement, goals updating and total team work! My thanks and gratitude to each of you!

About Silas Creek Rehabilitation Center

General Information

Legal Business NameSilas Creek Rehabilitation Center LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 1, 1976 (41 years)
Capacity90
Residents82
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Silas Creek Rehabilitation Center

Silas Creek Rehabilitation Center
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of North Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 30, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.

December 30, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

September 24, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

May 15, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHelp and prepare each resident for a safe and easy discharge or transfer from the nursing home.

February 5, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaintGive the right treatment and services to residents who display physical or psychosocial problems adapting to changes in circumstances.
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

November 24, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
BSomePotential for Minimal HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Silas Creek Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 25min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
45min
1hr 20min
ReportedExpected
RN
4hr 10min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.9%
93.2%
93.2%
93.2%
93.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
86.8%
79.0%
95.2%
98.4%
92.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
80.0%
-
59.1%
73.9%
55.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
29.0%
28.6%
15.8%
16.7%
30.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
25.8%
20.3%
15.7%
36.8%
23.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose ability to move independently worsened
11.1%
10.3%
10.0%
13.6%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antipsychotic medication
27.3%
22.4%
24.0%
28.6%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose need for help with daily activities has increased
19.2%
21.6%
20.7%
17.4%
8.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who self-report moderate to severe pain
7.4%
11.5%
11.7%
8.5%
8.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who lose too much weight
6.3%
3.6%
7.8%
5.7%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of high risk long-stay residents with pressure ulcers
3.3%
1.9%
3.4%
9.1%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who have depressive symptoms
8.8%
0.0%
0.0%
0.0%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a urinary tract infection
1.5%
1.6%
1.6%
3.2%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents experiencing one or more falls with major injury
8.1%
3.0%
1.2%
1.1%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

41.5%
34.7%
55.9%
72.6%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
70.3%
42.2%
42.2%
42.2%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
72.7%
73.3%
68.5%
70.5%
63.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who made improvements in function
32.3%
35.1%
38.5%
27.1%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who self-report moderate to severe pain
1.2%
1.1%
2.3%
1.1%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who newly received an antipsychotic medication
1.6%
0.5%
0.0%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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