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Winston Salem Nursing & Rehabilitation Center

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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • Stephanie Goodson
    ★★★★★ 3 months ago

    My grandfather was here less than a week. It was the most awful place. The CNA's were highly unprofessional, laughing so loud out in the hallway you couldn't even visit. My mother asked repeatedly for them to put rails on his bed as he had already had issues of getting out of his bed. They never did put rails on his bed and he ended up falling out of the bed And busting his head wide open. Then told my mother he refused to go with the ambulance. Tell me how do you refuse something when you are half out of it. My mother drives over there and tells them to call 911 cause he is going to the hospital. She was there fifteen minutes and they didn't even attempt to call. She had to call herself and help put him on the gurney. No one even cared. Then the next day when we are sitting in the hospital, they had the audacity to call her and be on the defense. They said they did not have bed rails because it was a safety issue. Ha! Are you stupid? I'm sure that's why every other facility has bed rails. Then asked her if he was in her home would she be able to control his falls? Omg! Are you freaking serious! We have him in a facility so that doesn't happen you stupid moron. We need a better criteria for people taking care of our elder people. It's a shame we have people who don't care that are taken care of the people that gave us life. Please stay away from this place. My grandfather took his fall on Monday and passed away at 3am this morning. Because of their neglect he was taken from us sooner than he was supposed too.

  • ladarius Williams
    ★★★★★ a year ago

    Some employee was highly disrespectful towards me and family there while visiting our uncle last weekend. He seem really ruff with him it sounded like he was in pain. He just got out of the hospital from a surgery. I said I'm going to report him. He said he doesn't care and he will find a job somewhere else. Please do something or I'm reporting him to corprate I think the employee last name was swann. I think his first name was mike occur date 9/7/2016

  • Beverly Randolph-Johnson NCPHOTOPRO
    ★★★★★ a month ago

  • steven harris
    ★★★★★ 2 months ago

  • Denise willard
    ★★★★★ 3 months ago

About Winston Salem Nursing & Rehabilitation Center

General Information

Legal Business NameHealthtique Winston Salem, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 1, 1973 (45 years)
Capacity230
Residents196
Percent Occupied85%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Winston Salem Nursing & Rehabilitation Center

Winston Salem Nursing & Rehabilitation Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of North Carolina Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 30, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
JFewImmediate JeopardyComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.

August 13, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$21,728 fine
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Winston Salem Nursing & Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 30min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
30min
1hr 10min
ReportedExpected
RN
4hr
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

88.3%
91.9%
91.9%
91.9%
93.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
88.7%
87.5%
82.4%
88.6%
92.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
65.1%
72.9%
67.3%
52.9%
55.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of low risk long-stay residents who lose control of their bowels or bladder
37.4%
38.3%
35.5%
37.3%
30.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antianxiety or hypnotic medication
31.5%
34.9%
25.8%
37.1%
23.2%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose ability to move independently worsened
19.4%
23.4%
20.1%
20.8%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who received an antipsychotic medication
24.1%
16.2%
27.2%
29.6%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents whose need for help with daily activities has increased
11.7%
16.2%
9.6%
15.9%
8.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who self-report moderate to severe pain
12.4%
12.1%
9.6%
8.8%
8.6%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who lose too much weight
7.1%
7.9%
4.5%
6.1%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.6%
1.1%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who have depressive symptoms
4.3%
6.1%
1.1%
3.9%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a urinary tract infection
3.2%
4.9%
4.8%
5.4%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents experiencing one or more falls with major injury
4.1%
5.2%
0.8%
0.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.5%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

68.0%
67.0%
67.8%
74.0%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
70.0%
74.7%
73.9%
73.9%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
72.0%
63.7%
63.8%
63.3%
Q4 2015Q1 2016Q2 2016Q3 2016NC
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
25.6%
30.8%
11.4%
15.7%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents who newly received an antipsychotic medication
2.2%
0.0%
0.0%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NC
Percentage of short-stay residents with pressure ulcers that are new or worsened



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