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Exeter Center

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Reviews
Overall Rating 2.0 / 5.0 ★★★★★

  • Ian Hanslope
    ★★★★★ 2 months ago

    I give 1 star because the staff are really nice but the $700 a day doesn't cover the disgusting food that you wouldn't feed your dog. Patients are only showered once a week which is why the place has an odor. Nurses are so busy, they are never available when you need one. Genesis is raking in the money and not investing in the poor people that have to stay here or invest in getting more staff to help the nurses who are run off their feet. DON'T put your loved ones here. 4 stars for the nurses.

  • Claudia Bissett
    ★★★★★ 2 months ago

    The Exeter Center is not a new or elegant facility. But their staff is dedicated and caring. My sister was recently a patient there. Due to her illness, she was unable to communicate either by speech or writing. This was profoundly frustrating to her and she was often very angry. The staff gave her the best care possible and helped us to arrange hospice care for her as well.

  • Maria Valdez
    ★★★★★ 12 months ago

  • Rose Dicicco
    ★★★★★ a year ago

About Exeter Center

General Information

Legal Business NameSunbridge Goodwin Nursing Home, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 1, 1996 (21 years)
Capacity81
Residents77
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Exeter Center

Exeter Center
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New Hampshire Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 1, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

May 29, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Exeter Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 15min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
55min
1hr 10min
ReportedExpected
RN
3hr 50min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.4%
96.4%
96.4%
96.4%
97.8%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
98.1%
100.0%
98.1%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
38.5%
39.3%
36.0%
35.5%
45.2%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of low risk long-stay residents who lose control of their bowels or bladder
22.7%
12.2%
11.1%
20.4%
20.8%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
37.8%
33.6%
24.9%
26.6%
21.5%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents whose ability to move independently worsened
9.8%
13.0%
11.8%
14.3%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents who received an antipsychotic medication
15.0%
21.6%
23.8%
21.7%
18.6%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents whose need for help with daily activities has increased
15.2%
-
21.9%
6.2%
8.5%
Q4 2015Q1 2016Q2 2016Q3 2016NH
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
6.4%
11.9%
8.5%
6.0%
6.9%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents who lose too much weight
13.2%
12.5%
8.3%
8.1%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of high risk long-stay residents with pressure ulcers
6.4%
2.3%
4.0%
3.8%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents who have depressive symptoms
4.0%
4.3%
5.8%
7.4%
4.3%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents with a urinary tract infection
7.7%
6.4%
7.7%
5.4%
4.5%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents experiencing one or more falls with major injury
4.7%
0.0%
1.6%
1.8%
2.5%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

90.9%
90.2%
91.9%
95.1%
87.4%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.0%
89.0%
89.0%
89.0%
87.2%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
81.3%
78.1%
83.4%
89.6%
71.4%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of short-stay residents who made improvements in function
23.3%
26.3%
24.8%
23.1%
17.6%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of short-stay residents who self-report moderate to severe pain
0.9%
1.5%
1.6%
2.5%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of short-stay residents who newly received an antipsychotic medication
1.8%
2.5%
3.2%
3.2%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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