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Colonial Poplin Nursing Home

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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • Karen Marriott
    ★★★★★ 6 months ago

    Awful. They have no idea how to handle a dementia patient, event though they said they do. Their ankle door locking devices do not work. They told us that we needed to find a new place for mom, but we told them it was their job and they moved her to a psych unit in MA. Not what we would have preferred but better than the care she was being provided at Poplin, which was little to none. If you have a choice do not send your loved one to Poplin.

  • Donna Buxton
    ★★★★★ a year ago

    I went to a Ribbon Cutting at this Beautiful place. If you have not been here lately, you should take a tour. All new appointed rooms and dining area.. Beautiful foyer, dining room, library, rooms and apartments. The owners and staff are top notch and certainly know how to make you feel like family. Very impressed with the Colonial Poplin.

  • Debi Regan
    ★★★★★ 4 years ago

    My grandmother was recently evicted from this facility- illegally, according to her ombudsman. The owner, Justin, has been nothing but rude to our family when we tried to find out more details, and receive help in relocating her. We were told that it wasn't their problem. He said that the facility was going to be all assisted living, so my grandmother had to be out by the end of the month. Talking to other staff and residents revealed that this was a blatant lie- none of them were being evicted. My grandmother entered the nursing facility when she still had money, and was put into a private room. Colonial Poplin took tens of thousands of dollars of her money, but once she was on Medicaid, they moved her to a new room, and subsequently evicted her. While the nurses and staff that I have interacted with have been very pleasant, and my grandmother was never abused or neglected, that we can tell, the owners and the woman who is supposed to assist with the Medicaid application process have been awful. I would not recommend that anybody send their family here unless they have the money to pay the thousands of dollars a month out of pocket to be treated fairly.

  • J S
    ★★★★★ a year ago

    Poor billing, no help with medicaid application, sent to collections without any bills, paid bill and still getting bills, pushed hospice but when my dad needed it not available.

  • A Google User
    ★★★★★ 6 years ago

    Colonial Poplin and Poplin Way are unbelievable facilities and their cafe is incredible. The staff is phenomenal and the owners are there most every day... owners who are dedicated and understand family values! Every resident is respected and there is hands down no other place for long term, rehab or assisted living care!!! Truly an art!

About Colonial Poplin Nursing Home

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 1, 1999 (18 years)
Capacity50
Residents44
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Colonial Poplin Nursing Home

Colonial Poplin Nursing Home was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New Hampshire Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 23, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

February 10, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
CManyPotential for Minimal HarmComplaint+InspectionGive residents a notice of rights, rules, services and charges.
CManyPotential for Minimal HarmComplaint+InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionEnsure that residents are fully informed and understand their health status, care and treatments.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
BSomePotential for Minimal HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Colonial Poplin Nursing Home require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 35min
2hr 15min
ReportedExpected
CNA
35min
35min
ReportedExpected
LPN
55min
1hr 10min
ReportedExpected
RN
5hr 5min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

85.7%
100.0%
100.0%
100.0%
97.8%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
98.1%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
45.2%
Q4 2015Q1 2016Q2 2016Q3 2016NH
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
37.0%
28.0%
26.9%
30.4%
20.8%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
23.8%
18.7%
36.0%
-
21.5%
Q4 2015Q1 2016Q2 2016Q3 2016NH
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
19.2%
12.5%
11.5%
8.7%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents who received an antipsychotic medication
11.5%
28.0%
16.0%
4.3%
18.6%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents whose need for help with daily activities has increased
3.4%
0.0%
4.0%
4.2%
8.5%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents who self-report moderate to severe pain
3.6%
12.0%
14.8%
12.5%
6.9%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents who lose too much weight
-
-
4.8%
-
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016NH
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
3.7%
0.0%
4.3%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
4.2%
4.5%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents experiencing one or more falls with major injury
4.8%
0.0%
3.7%
0.0%
2.5%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

88.5%
94.3%
97.3%
94.8%
87.4%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.0%
97.1%
97.1%
97.1%
87.2%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
74.0%
80.1%
73.4%
62.5%
71.4%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of short-stay residents who made improvements in function
11.1%
7.1%
9.0%
15.5%
17.6%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
1.2%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
2.6%
2.3%
1.5%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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