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Hillsborough County Nursing Home

  1. Skilled Nursing Home Facilities
  2. New Hampshire
  3. Goffstown Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Kendra Speers
    ★★★★★ a year ago

    It's clean. The place is organized. They love the residents. Fix it list. 1. Nurses not answering call bells. 2.supervisors properly handling complaints. 3.morning shift sitting down for 30mins-1hour not answering bells. Other then the three things above this is a great place with so much love. If you bring your loved one here mention these three things and maybe we can make this a 4 star or even five star place. Thank you!

  • Jon Broome
    ★★★★★ 5 months ago

    My dad died under the "care" of this dump. If the staff knew what they were doing he'd still be alive.

  • Ami Fish
    ★★★★★ 2 years ago

    The staff is bar none, the best! They connect immediately with the families and patients. They go out of their way to make sure your loved one is getting the best care. Cannot say enough good things

  • Noah Wimblay
    ★★★★★ 3 months ago

    Some staff is great, give great care, some dont. Often short staffed. Many staff members are rude or overly friendly, like faking their compassion to get close to family but dont provide good care to their patients. The food is mediocre at best. Overall, I guess there are worse places

  • Logan Goodwin
    ★★★★★ 3 years ago

    Nice place and I haven't heard anything bad about it

About Hillsborough County Nursing Home

General Information

Legal Business NameCounty Of Hillsborough
Ownership TypeGovernment - City/County
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 1, 1995 (24 years)
Capacity300
Residents281
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Hillsborough County Nursing Home

Hillsborough County Nursing Home was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New Hampshire Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 20, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Hillsborough County Nursing Home require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 25min
ReportedExpected
CNA
30min
40min
ReportedExpected
LPN
50min
1hr
ReportedExpected
RN
3hr 55min
4hr
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.1%
94.9%
94.9%
95.2%
98.2%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.6%
100.0%
99.6%
99.6%
97.9%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
59.0%
60.6%
57.1%
53.7%
47.2%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.1%
22.4%
23.2%
22.2%
20.1%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
18.7%
21.3%
20.2%
20.3%
20.9%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents whose ability to move independently worsened
21.7%
21.3%
21.1%
21.5%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents who received an antipsychotic medication
18.4%
18.2%
16.0%
19.6%
17.0%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents whose need for help with daily activities has increased
6.7%
6.5%
6.2%
8.1%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents who lose too much weight
4.7%
4.6%
4.4%
4.9%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of high risk long-stay residents with pressure ulcers
15.1%
12.0%
10.7%
9.6%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents who self-report moderate to severe pain
4.0%
2.8%
4.1%
2.4%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents who have depressive symptoms
4.3%
2.7%
3.9%
2.3%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents with a urinary tract infection
5.0%
3.8%
4.7%
6.1%
4.6%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents experiencing one or more falls with major injury
1.7%
0.7%
0.3%
0.6%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.1%
92.7%
95.1%
94.7%
87.8%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.8%
86.5%
86.5%
86.5%
88.8%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
70.8%
66.4%
59.2%
74.0%
73.5%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of short-stay residents who made improvements in function
12.4%
12.7%
10.1%
9.2%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of short-stay residents who self-report moderate to severe pain
3.8%
1.8%
1.9%
1.1%
1.3%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of short-stay residents who newly received an antipsychotic medication
1.6%
0.5%
0.0%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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