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Mount Carmel Rehabilitation And Nursing Center

  1. Skilled Nursing Home Facilities
  2. New Hampshire
  3. Manchester Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • Helen McSheffrey
    ★★★★★ a week ago

    My mother was blessed to spend a little over a year at Mt. Carmel. The staff is outstanding, genuinely caring. Absolutely everyone, activities staff, secretaries, culinary, custodial, etc. know the residents by name. They say hello, ask how they are feeling, complement them. The activities are amazing and the staff involvement is incredible. The cafe is very inviting and you can't help but enjoy the music that is from their era but I grew up with too. I love listening to it. The dining on each floor caters to each person's needs. It's great. My mother called it home. Which was something we never thought would happen. She was never very social but became close to the people she ate with daily. Which is something she never had living alone. When my mom was dying my family realized how much the staff was a part of our family, they knew us, they took care of our needs, but most of all, we couldn't have taken better care of my mom than they did and for that we will be eternally grateful.

  • briana damore
    ★★★★★ in the last week

    This place is go awful and grotesque. The kitchen is fowl and if you care about your family members at all do not place them here. There is mold in every crevice of the kitchen. They are fed over 2 year outdated food. Their basic needs are neglected and they are in grave risk of becoming sick from being at this facility. There are many documented photos on the internet/on Facebook demonstrating the lack of cleanliness and complete and utter disgustingness that is simply ignored by every staff member. Someone needs to get a health code inspector into this facility!

  • Tracie Gilbert
    ★★★★★ in the last week

    Y'all.would puke if you look in kitchen ! Cannot believe nurses see that do nothing .

  • Mocha Music Channel
    ★★★★★ in the last week

    My grandmother had 88 for oxygen and none of the nurse's would not give an oxygen tank or anything to help her, she was not communicating with our family members. When we brought her to the hospital they said her lungs were hurt

  • Chris Jennings
    ★★★★★ 9 months ago

    Mum moved here as she ran out of the money to pay for care at Nashua Crossings....while Crossings was great, it was highly expensive for the level of care Mum required...advanced Alzheimers and dementia... I was highly apprehensive about a lower cost alternative, having visited some I would never leave an animal at. I was wrong about Carmel. As others have noted, clean, caring and generally a kind attitude among the staff. Mum lasted another 3 months here and began to refuse food. Taking a last bit of control of a situation that had long been out of hand...the staff at Carmel were wonderful to Mum, always. Were extremely empathetic with my Sister, who was the person making actual decisions. When I went back and helped settle affairs, I met Mum's friend Beauty, I believe...a nurse with a similar accent who had befriended Mum in her time there. A wonderful nurse and a fantastic human being. I can;t thank her, and the rest of the staff at Carmel enough. An impossible task, handled with dignity and compassion. 10 Stars....

About Mount Carmel Rehabilitation And Nursing Center

General Information

Legal Business NameMount Carmel Rehabilitation & Nursing Center
Ownership TypeNon Profit - Church Related
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 1, 1996 (24 years)
Capacity122
Residents109
Percent Occupied89%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Mount Carmel Rehabilitation And Nursing Center

Mount Carmel Rehabilitation And Nursing Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New Hampshire Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 11, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.
BSomePotential for Minimal HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
BSomePotential for Minimal HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
BSomePotential for Minimal HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Mount Carmel Rehabilitation And Nursing Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 30min
ReportedExpected
CNA
1hr 10min
35min
ReportedExpected
LPN
45min
55min
ReportedExpected
RN
4hr 20min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
98.2%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
99.0%
97.9%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
58.5%
52.9%
59.5%
56.1%
47.2%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of low risk long-stay residents who lose control of their bowels or bladder
13.8%
9.9%
10.3%
14.3%
20.1%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
16.3%
16.4%
17.5%
16.0%
20.9%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents whose ability to move independently worsened
2.1%
0.0%
1.1%
1.1%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents who received an antipsychotic medication
9.6%
7.7%
11.5%
18.7%
17.0%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents whose need for help with daily activities has increased
11.3%
12.2%
7.5%
8.3%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents who lose too much weight
2.7%
10.5%
6.9%
7.9%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
1.1%
1.1%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents who have depressive symptoms
8.2%
7.1%
2.2%
4.2%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents with a urinary tract infection
4.0%
4.0%
3.2%
1.0%
4.6%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents experiencing one or more falls with major injury
3.9%
3.1%
1.3%
1.4%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.9%
97.7%
88.4%
85.1%
87.8%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
98.8%
98.8%
98.8%
88.8%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
60.4%
66.2%
71.0%
75.3%
73.5%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of short-stay residents who made improvements in function
2.3%
3.8%
12.4%
18.6%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.3%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of short-stay residents who newly received an antipsychotic medication
2.7%
0.8%
0.6%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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