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Villa Crest

  1. Skilled Nursing Home Facilities
  2. New Hampshire
  3. Manchester Skilled Nursing Home Facilities
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Reviews
Overall Rating 4.3 / 5.0 ★★★★★

  • Holly Bosinger
    ★★★★★ 8 months ago

    I have worked here for 12 years. I have found the care and quality of life provided here is second to none. A clean, homey atmosphere that focuses on patient centered care, great entertainment and activities, outings, and annual cookouts. The best nurses and LNAs that really care about the resident. I had to have my own mother stay for a respite and would not have her stay anywhere else, because I knew she would get the best care here.

  • Ace Spade
    ★★★★★ 5 months ago

    Do you have piano there so people can play for the elderly?

  • Elise Lutz
    ★★★★★ 7 months ago

    We had an outstanding experience. The staff is top notch. If you are looking for rehab, this is the place you would hope to wind up in.

  • Toni Brown
    ★★★★★ a year ago

    My 86y/o Dad suffered from end stage dementia. He lived at Villa Crest for the last 9 months of his life. I found the entire campus clean and welcoming. The food was great and varied. The care teams of LPNs and LNAs are thoughtful, accommodating and always kept me informed about Dad's needs and care. If I ever had the need, I would choose Villa Crest for skilled nursing, rehab or assisted living.

  • Peter Viscarola
    ★★★★★ 2 years ago

    My parents live in Long Term Care at Villa Crest. Really wonderful place. Terrific, caring, staff. Very professionally run (the administrator, Sarah McEvoy, is a gem). In researching LTC facilities in Southern NH we found that many members of the medical community had loved ones at Villa Crest. It's clear why: The place is top-notch. Highly recommended.

About Villa Crest

General Information

Legal Business NameVilla Crest Healthcare Center LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 1, 1996 (23 years)
Capacity126
Residents120
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Villa Crest

Villa Crest was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New Hampshire Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C
Villa Crest has not received any fines, complaints, or inspection problems in the last 3 years.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Villa Crest require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 20min
ReportedExpected
CNA
1hr
35min
ReportedExpected
LPN
35min
55min
ReportedExpected
RN
3hr 55min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.4%
99.1%
99.1%
99.1%
98.2%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
97.9%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
41.5%
38.8%
32.6%
50.0%
47.2%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of low risk long-stay residents who lose control of their bowels or bladder
22.6%
25.8%
30.8%
25.9%
20.1%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
26.3%
27.5%
19.7%
14.7%
20.9%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents whose ability to move independently worsened
3.8%
3.8%
1.9%
2.9%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents who received an antipsychotic medication
16.5%
11.1%
17.0%
18.3%
17.0%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents whose need for help with daily activities has increased
6.6%
8.5%
13.2%
10.6%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents who lose too much weight
0.0%
0.0%
1.4%
0.0%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of high risk long-stay residents with pressure ulcers
3.1%
3.5%
6.5%
2.7%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents who self-report moderate to severe pain
3.0%
5.9%
4.9%
1.9%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents who have depressive symptoms
0.9%
1.9%
1.9%
2.9%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents with a urinary tract infection
6.5%
0.9%
0.0%
0.0%
4.6%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents experiencing one or more falls with major injury
3.6%
1.7%
3.3%
3.1%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
100.0%
100.0%
100.0%
87.8%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.9%
99.0%
99.0%
99.0%
88.8%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
68.1%
72.0%
69.4%
68.8%
73.5%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of short-stay residents who made improvements in function
16.4%
12.9%
13.4%
23.5%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of short-stay residents who self-report moderate to severe pain
2.8%
4.0%
2.6%
0.0%
1.3%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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