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The Elms Center

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Reviews
Overall Rating 4.5 / 5.0 ★★★★★

  • ★★★★★ 4 months ago

    The staff is AMAZING all the way from the administrative side to all the floor staff like nurses, maintenance, cooks. Everyone is friendly and really go out of their way to make the residents happy. Today they had a nice patriotic theme and played outdoor games with the residents. This happens often but after seeing the positive energy there today, I felt compelled to write this review. It can be a tiring job being employed in a nursing home environment but The Elms staff does it effortlessly and with compassion. I'm so proud to have my father go here and am very thankful for the exceptional care he receives. Thank you, Elms Center!

  • ★★★★★ 2 years ago

About The Elms Center

General Information

Legal Business NameHarborside New Hampshire Limited Partnership
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 1, 1996 (21 years)
Capacity52
Residents47
Percent Occupied90%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for The Elms Center

The Elms Center
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New Hampshire Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 9, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

December 30, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Elms Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 10min
ReportedExpected
CNA
30min
35min
ReportedExpected
LPN
50min
1hr 5min
ReportedExpected
RN
3hr 25min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.0%
100.0%
100.0%
100.0%
97.8%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
98.1%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
31.8%
-
30.0%
45.2%
Q4 2015Q1 2016Q2 2016Q3 2016NH
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
28.9%
30.0%
21.1%
28.2%
20.8%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
26.2%
35.9%
32.3%
13.8%
21.5%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents whose ability to move independently worsened
12.5%
16.3%
12.2%
10.8%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents who received an antipsychotic medication
34.4%
35.9%
29.7%
23.7%
18.6%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents whose need for help with daily activities has increased
15.8%
14.2%
0.0%
0.0%
8.5%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents who self-report moderate to severe pain
7.0%
8.9%
6.7%
0.0%
6.9%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents who lose too much weight
7.4%
7.4%
7.4%
9.1%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of high risk long-stay residents with pressure ulcers
11.6%
4.4%
7.1%
8.1%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents who have depressive symptoms
13.6%
4.3%
0.0%
0.0%
4.3%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents with a urinary tract infection
4.5%
4.3%
2.2%
0.0%
4.5%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents experiencing one or more falls with major injury
5.0%
2.7%
0.0%
0.0%
2.5%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

81.5%
96.8%
95.5%
93.2%
87.4%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
76.7%
87.1%
87.1%
87.1%
87.2%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
71.4%
Q4 2015Q1 2016Q2 2016Q3 2016NH
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
20.0%
13.5%
9.1%
17.6%
Q4 2015Q1 2016Q2 2016Q3 2016NH
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
-
0.0%
0.0%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016NH
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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