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The Elms Center

  1. Skilled Nursing Home Facilities
  2. New Hampshire
  3. Milford Skilled Nursing Home Facilities
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Reviews
Overall Rating 4.3 / 5.0 ★★★★★

  • L M
    ★★★★★ 7 months ago

    For a small building it houses such big hearts. This team truly is amazing! Activities brings joy not only to the residents but the staff. They improve the quality of life for the residents and the work environment for the staff. Maddy the Unit Manager is a strong nurse with great energy and a true love for her residents. You couldn't ask for anyone more caring and competent to oversee your loved ones care. Staff appreciation is very apparent and driven by a passionate Administrator. Day in and day out this center strives to care for everyone that resides and works at The Elms and they excel! You should all be proud of the work that you do each and every day. I know I am so proud of you and ALL that you do!

  • Tammie Potter
    ★★★★★ 7 months ago

    I've been an employee for many years and in all honesty; I guess it all boils down to whether or not I would want any of my own loved ones here, my answer would be yes. We are NOT perfect and we know this but the staff is very compassionate and caring and we strive to give our residents the quality care they deserve.

  • Tom Holman
    ★★★★★ 7 months ago

    The staff are very considerate and helpful, building was very clean when my family member was there.

  • Daniel Bradley
    ★★★★★ 7 months ago

    Excellent facility. Staff and residents are all caring and welcoming.

  • Tina St. Jean
    ★★★★★ 7 months ago

    Staff is friendly. Welcoming environment and super clean!

About The Elms Center

General Information

Legal Business NameHarborside New Hampshire Limited Partnership
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 1, 1996 (24 years)
Capacity52
Residents48
Percent Occupied92%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for The Elms Center

The Elms Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New Hampshire Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C
The Elms Center has not received any fines, complaints, or inspection problems in the last 3 years.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Elms Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 15min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
55min
60min
ReportedExpected
RN
3hr 35min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
98.2%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
97.7%
100.0%
97.7%
97.9%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
40.0%
31.8%
-
-
47.2%
Q4 2016Q1 2017Q2 2017Q3 2017NH
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
22.0%
17.9%
18.4%
18.4%
20.1%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
31.9%
11.4%
30.2%
21.6%
20.9%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents whose ability to move independently worsened
9.8%
7.3%
7.3%
10.0%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents who received an antipsychotic medication
15.4%
23.7%
32.4%
13.5%
17.0%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
0.0%
0.0%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents who lose too much weight
0.0%
0.0%
3.7%
11.1%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
1.8%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents who self-report moderate to severe pain
2.6%
0.0%
0.0%
0.0%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
2.3%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
2.3%
2.3%
4.6%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

87.8%
84.6%
86.4%
91.2%
87.8%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.1%
96.0%
96.0%
96.0%
88.8%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
61.1%
58.1%
-
73.5%
Q4 2016Q1 2017Q2 2017Q3 2017NH
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
2.9%
0.0%
2.4%
3.4%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
-
1.3%
Q4 2016Q1 2017Q2 2017Q3 2017NH
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
2.1%
3.3%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017NH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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