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Merriman House

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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    I've been a patient at Memorial Hospital for years. The entire staff is A+++! Every medical treatment, referral, or general inquiry has been handled immediately and with the utmost care and professionalism! I've moved as far as 5 hours away within the past 5 years and, unless it's an absolute emergency, I will make the trip! I love the primary care facility and would highly recommend receiving all medical treatment from them! Dr Sponseller and his staff have always diagnosed and treated me accurately and with the greatest care one could receive! I'm truly blessed to have found them.

  • ★★★★★ 3 months ago

    These people were WONDERFUL! The day previous a traveling companion was bitten on the ear by an insect. That evening it was already swelling. A pharmacist suggested some OTC items but also said if it did not show any improvement by the next day to seek medial attention. The next morning the ear had swollen shut with inflammation spreading down the neck. We opted for walk-in "urgent care" at the hospital, which turned out to be a wise choice. When the RN saw the bite, my friend was immediately upgraded to Emergency Care. Total wait time on a Saturday morning was about 30 minutes. All of the staff that helped us were friendly and compassionate. The doctor determined the bite was actually much less worse than it appeared and prescribed antibiotics and cortisone. Within 24 hours the swelling was down and the was far less discomfort. I live in Cleveland, home of the world-renowned Cleveland Clinic. There I have waited hours in emergency for far worse medical problems. Hats-off to Memorial Hospital of North Conway for demonstrating what patient care is supposed to mean.

  • ★★★★★ 3 months ago

    I took my 1 year old daughter to memorial Saturday 6/3-2017 because of a 105.3 fever. I spent 8 1/2 Hours waiting around it took them 4 hours to get my daughter into a room. I never had such a problem with the Emergency Department in my life. All they did to her in that 8 1/2 hours was draw blood urine sample and gave her a shot and then come back and say they don't know why she has a 105.3 fever

  • ★★★★★ 2 months ago

    You really need more staff to competently handle the busy seasons. My husband has a head injury and we've been waiting for hours. Now our option is to drive over an hour to start the process all over again with an organization who will actually take his injury seriously. We recently moved here from VT (so we understand rural situations) and never once have we have had to wait this long with past emergencies. The ladies at the desk were truly sorry, but the administration and organization at this facility is truly a disgrace. I hope we won't find ourselves in a position to have to come back here again.

  • ★★★★★ 3 months ago

    Literally the worst urgent care. You could walk in the ER with a head injury and they wouldn't see you for an hour. The only way to get semi quick care is if you go by ambulance but even then you will be waiting in a room for awhile until you see a doctor or anyone to check anything more than your vitals. I was once driven by an ambulance for CO2 poisoning and did not see a doctor for at least 45 minutes if not more. I've been sadly going here for most of my care for the past 19 years of my life and rarely ever have a good experience. I had a seizure in the waiting room and was never seen even 20 minutes after it had passed. They do not give you a expected waiting time so you could be there waiting for urgent care for hours. Today I had a dog bite wound and waited an hour and a half with still no one even checking the wound. If it is possible, I recommend trying to go elsewhere. The saco medical group in glen was pretty great when I went today only a five minute wait

About Merriman House

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 1, 1979 (39 years)
Capacity45
Residents45
Percent Occupied100%
Program ParticipationMedicaid
Resident And Family CouncilsResident
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Merriman House

Merriman House
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New Hampshire Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C
Merriman House has not received any fines, complaints, or inspection problems in the last 3 years.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Merriman House require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 30min
ReportedExpected
CNA
10min
30min
ReportedExpected
LPN
1hr 20min
45min
ReportedExpected
RN
4hr
3hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.4%
100.0%
100.0%
100.0%
97.8%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.6%
97.8%
95.6%
100.0%
98.1%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
45.2%
Q4 2015Q1 2016Q2 2016Q3 2016NH
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.0%
19.0%
22.5%
22.0%
20.8%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
25.5%
17.7%
24.6%
6.7%
21.5%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents whose ability to move independently worsened
23.8%
20.0%
24.4%
27.3%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents who received an antipsychotic medication
29.4%
13.5%
13.9%
8.1%
18.6%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents whose need for help with daily activities has increased
13.4%
3.3%
11.7%
13.8%
8.5%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents who self-report moderate to severe pain
14.3%
13.6%
9.1%
4.7%
6.9%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents who lose too much weight
3.3%
9.4%
3.0%
3.3%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of high risk long-stay residents with pressure ulcers
0.0%
2.3%
11.6%
7.1%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents who have depressive symptoms
4.8%
13.3%
13.3%
4.5%
4.3%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents with a urinary tract infection
9.5%
11.1%
8.9%
9.1%
4.5%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents experiencing one or more falls with major injury
4.9%
6.0%
3.0%
2.0%
2.5%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016NH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

-
-
-
-
87.4%
Q4 2015Q1 2016Q2 2016Q3 2016NH
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
87.2%
Q4 2015Q1 2016Q2 2016Q3 2016NH
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
71.4%
Q4 2015Q1 2016Q2 2016Q3 2016NH
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
-
-
-
17.6%
Q4 2015Q1 2016Q2 2016Q3 2016NH
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016NH
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
-
-
-
-
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NH
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents with pressure ulcers that are new or worsened



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