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Care One At The Highlands

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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • joe smith
    ★★★★★ a week ago

    My mother stayed here and it was a very good experience. The nurses were helpful as well as the aides. Anytime we had a problem it was taken care of immediately. I would really recommend this place especially now that they are renovating it!

  • Google User
    ★★★★★ a month ago

    After new management took over, this place really became so much better than it was. Now under construction, they are making it more friendly on the eyes. With the hiring of new staff, they deliver to max potential.

  • Maria Matthews
    ★★★★★ 6 months ago

    From the moment I entered into the facility to this day it has been a wonderful experience. My mom was recently admitted to the sub-acute care unit and everyone has treated her well and respectfully. I always get my questions answered and responses to all of my questions. I highly recommend this facility and its staff. Thank you for making this very challenging situation much easier.

  • Nicole Conrad
    ★★★★★ a month ago

    My mother keeps going to this rehab center from different hospitals for the same thing. I talk to the social worker there who says they are inviting me to a care meeting for when my mother is discharged. They give me a day and time and they dont call. The 1st time i called when the meeting was starting goy vm and left message. I call again they transfer me and get vm again. Then she is back agsin and the same thing happened. I told them my mother has no where to go amd she needs a permanent facility yet they dont call for this meeting. Im VERY DISAPPOINTED IN THR WAY THEY HANDLE this situation.

  • Angelic Care
    ★★★★★ 6 months ago

    If you love your loved one DO NOT BRING THEM HERE!!!! This place should be called Care None!!!! Had two family members here at the same time and it's pitiful how they are treated... IV antibiotic sorry we ran out, missed the whole morning of meds... Huge open cuts on feet and they tried to make them walk. Food is disgusting and everyone is nasty. I feel bad for the ones that live here permanently. I will be reporting them to the state!!!!

About Care One At The Highlands

General Information

Legal Business NameCare One At Birchwood, LLC
Ownership TypeFor Profit - Individual
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 1, 1971 (46 years)
Capacity122
Residents98
Percent Occupied80%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Care One At The Highlands

Care One At The Highlands was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New Jersey Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 8, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
BSomePotential for Minimal HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.

July 30, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmComplaint+InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
BSomePotential for Minimal HarmHealth InspectionUpon the death of a resident, convey the residents personal funds and an accounting of those funds to the appropriate party.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Care One At The Highlands require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr
2hr 40min
ReportedExpected
CNA
1hr
50min
ReportedExpected
LPN
1hr 40min
1hr 35min
ReportedExpected
RN
4hr 40min
5hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

87.0%
88.1%
88.1%
88.1%
96.3%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
97.1%
100.0%
97.1%
95.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
40.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.6%
13.5%
12.5%
9.7%
21.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.9%
4.3%
-
-
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
11.8%
12.1%
13.3%
9.1%
12.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who received an antipsychotic medication
10.7%
10.7%
4.2%
3.7%
12.2%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
0.0%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who self-report moderate to severe pain
11.4%
5.7%
16.1%
9.4%
6.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who lose too much weight
12.9%
20.0%
19.2%
14.3%
6.5%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who have depressive symptoms
5.6%
5.7%
0.0%
0.0%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents with a urinary tract infection
5.6%
2.9%
3.2%
2.9%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents experiencing one or more falls with major injury
4.2%
7.7%
6.9%
5.4%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

88.4%
91.3%
87.4%
86.9%
87.6%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.0%
78.8%
78.8%
78.8%
86.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
67.1%
73.1%
74.9%
75.8%
64.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who made improvements in function
3.2%
2.0%
1.2%
2.1%
8.7%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who self-report moderate to severe pain
2.8%
2.8%
1.6%
1.2%
1.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.6%
0.4%
0.3%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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