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Palace Rehabilitation And Care Center, The

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Reviews
Overall Rating 1.9 / 5.0 ★★★★★

  • Steve Tofani
    ★★★★★ 3 weeks ago

    If you love your family member, best not bring them to the Palace. It's very dirty and contaminated. I experienced a few infections while staying here. The workers here walk around with headphones on and completely disregard their duties. They are completely disrespectful towards the residents by yelling, and cursing at them. Also when calling for a nurses aid. Your room will be walked by everyone here. Expect to wait for atleast a hour. Your rights as a patient will be violated from everyone to the smoke aid all the way to the top. I was sent out to the hospital with a 104 fever, and while at the hospital my room was searched and turned upside down. And upon my return was accused of contraband that was found while i wasn't even present. And since then was searched 6 times in two days, with the police called 4 of them times. With nothing ever found on my persons, and now they tell my visitors that they will call the police if they refuse to leave, and also being told if i we're to leave to a family members house. I would not be allowed to return, with me being left outside in rain sleet or snow and refused to be allowed to return to the building. The food is horrible, and the meals you request, will not be given to you. You get what they give. For breakfast you will be served cold eggs with a piece of bread. I've seen prisoners get fed better meals. Their is no organization present within the entire building. During my stay at the palace. I was placed in a room with a resident that urinated all over the room, with no1 wanting to clean the room. I had three cell phones destroyed by the resident by peeing on the floor. And have yet to receive any kind of compensation for any of the phones that we're destroyed. It blows my mind how the state has not shut the doors to this place. I didn't not have a pleasant stay while being at the palace. I suggest that anyone looking for a well rounded place to send their loved ones. Do not send them here. The only good thing i can say about this place is that the administrator is a pretty nice guy. Everything else is terrible.

  • JIm Maher
    ★★★★★ 2 months ago

    We love this facility. Great employees, clean rooms, friendly caregivers. The food is awesome and the nurses are the best! We thank the staff for their great work!

  • Gary Maher
    ★★★★★ a month ago

    Im so sorry I posted the ignorant comment regarding The Palace. I was not at all correct in my views. I thought I was taking about a totally different facility. I humbly apologize for any mixed thoughts and feelings.

  • rick ross
    ★★★★★ 3 months ago

    If you have a family member here get them out. I cant believe how the state allows this dump to operate. The staff here are unprofessional, disorderly I think these ghetto ass mfs are just here for a paycheck

  • ROCHELLE MAXIE
    ★★★★★ 3 months ago

    Thee absolute worse! My dad is currently here for PT. The rooms are dirty. The Patients come from all walks of life, from drug addiction to mental illness. Went on Father's Day and my son and I had to shake this place up! I demanded the room be stripped and sanitized because the smell of urine from his room mate was unbearable! I requested the room mate be showered and have clean clothes on. This review will go beyond a rating,if I could give it a -0, I would!!! The food is horrible. We have to take him practically breakfast, lunch, and dinner when we visit. The staff must come from the heart of the bad lands because they are unprofessional, ignorant and ghetto. DO NOT ALLOW YOUR LOVED ONES TO GO HERE! The state needs to get un here ASAP! THINK I'LL GIVE THEM A CALL AND WRITE A LETTER. SOMETHING MUST BE DONE.

About Palace Rehabilitation And Care Center, The

General Information

Legal Business NameThe Palace Rehabilitation And Care Center LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 24, 1988 (29 years)
Capacity165
Residents161
Percent Occupied98%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Palace Rehabilitation And Care Center, The

Palace Rehabilitation And Care Center, The
was reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New Jersey Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 26, 2016 - 1 year ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionKeep all essential equipment working safely.

February 19, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Palace Rehabilitation And Care Center, The require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 20min
ReportedExpected
CNA
55min
35min
ReportedExpected
LPN
40min
55min
ReportedExpected
RN
3hr 30min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
99.4%
99.4%
99.4%
96.3%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.4%
94.7%
94.7%
89.5%
95.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
16.1%
11.5%
18.8%
20.0%
40.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of low risk long-stay residents who lose control of their bowels or bladder
29.2%
33.6%
31.1%
34.0%
21.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who received an antianxiety or hypnotic medication
3.5%
4.5%
4.1%
3.1%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents whose ability to move independently worsened
31.9%
30.8%
29.3%
31.6%
12.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who received an antipsychotic medication
9.6%
9.0%
8.5%
8.3%
12.2%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents whose need for help with daily activities has increased
2.7%
2.5%
2.3%
2.9%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who self-report moderate to severe pain
5.6%
4.0%
4.0%
6.0%
6.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who lose too much weight
3.1%
1.0%
3.0%
1.1%
6.5%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of high risk long-stay residents with pressure ulcers
1.5%
0.7%
0.7%
0.7%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who have depressive symptoms
3.5%
2.0%
2.7%
4.7%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents with a urinary tract infection
2.8%
2.0%
1.3%
2.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents experiencing one or more falls with major injury
0.8%
0.7%
1.4%
1.3%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

63.5%
73.3%
71.4%
56.5%
87.6%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.8%
90.0%
90.0%
90.0%
86.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
64.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
22.6%
25.0%
25.0%
25.0%
8.7%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who self-report moderate to severe pain
8.7%
3.7%
4.5%
4.8%
1.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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