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Maywood Center For Health And Rehabilitation

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Reviews
Overall Rating 3.8 / 5.0 ★★★★★

  • Lisa Suriani
    ★★★★★ a month ago

    Maywood Center for Health and Rehabilitation is a remarkable place filled with a wonderful staff of great people. From the moment you walk in the door, you feel welcomed by the people as well as the beautiful decor of the building. My Mom is well taken care of and enjoys all of the many activities Maywood offers. She is doing things there she hasn't done for many years, or at all...gardening, crafts, games, cooking, exercise, senior clubs, live entertainment, BBQ's, and much more! The medical care and physical therapy are excellent, the building and grounds are impeccable, the food is tasty, and most importantly the people are wonderful. Maywood has the most kind and compassionate staff, and I have seen the same smiling faces over many years. Everyone takes such wonderful care of my Mom and can't do enough to please our family. It is obvious that Maywood attracts people who have a calling in life to help others. My Mom has a special place for Mr. Nash, the assistant director of nursing. Mr. Nash goes above and beyond. He is always on top of my Mom's medical needs, is caring, compassionate and always puts a smile on her face. Thank you to all at Maywood for making it such a special place during a very important time in my Mom's life! Sincerely, Lisa Suriani (Catherine DeMaio's daughter)

  • Jeannette Lorite
    ★★★★★ a year ago

    My mom was in Maywood center health and rehab for a knee replacement. I am not sure how other facilities are but here my mom got the worst care. When you take the tour they tell you everything you want to hear. From the very first day, they showed their true colors. The first day, they forgot about her for lunch and dinner which was not a big deal because I realize it was her first day and they had to put her in the system. When I toured the facility, I was told that physical therapy was 6 days and if needed 7 days. My mom arrived on a Friday. We were told that maybe she would be evaluated on Sat. or Sunday and maybe start physical therapy Monday and Tuesday. In the hospital, my mom made great advances and her sitting in a bed for 2-3 days was not going to help her. It was going to set her back to day one. In the hospital, she was already walking with a walker I had to speak to the administrator to have that changed. If not I was taking my mom home. That same day my mom at 730 a.m. told a nurse that her bandage fell off. It was 1130 and still nothing was done. Again, I had to speak to administrator in order for it to be changed. 3 days later my mom had to tell the nurse that no one has cleaned the bathroom, the toilet had a ring around it and no one has changed her sheets DISGUSTING!!!! They never changed the sheets or cleaned the bathroom the rest of the week she was there. The only people that were helpful and kind were Lola, Michelle and Benitka. They were attentive and compassionate. They need to teach some of their employees compassion and if they don't have it they should change professions. I feel sorry for the people who cannot speak for themselves or do not have family members that are there every day because someone needs to be on top of their care. If not their needs will be ignored. Definitely will never have any of my loved ones go there EVER AGAIN!!!!!!

  • Kathy Coen
    ★★★★★ 11 months ago

    My mom was here for 4 years and the staff was wonderful. Clean and bright. My only complaint is she was on the second floor with rehab patients and loved interacting, but the new director decided to move all permanent residents to the third floor and there is not a separate place for dementia patients. A lot of screaming and carrying on and she eventual became like that herself. Very sad.

  • tanya conoscenti
    ★★★★★ a year ago

    My grandmother had originally been in Hackensack Hospital after a fall and after she started showing signs of improvement they recommended we move her to a nursing home for continuous care and 24/7 assistance. Therefore, we had her transported to Maywood. The man who transported her from HUMC to Maywood was very friendly and accommodating (HUMC employee) and even offered to wheel her up to her room at the Maywood location. However, first we needed to check in at the front desk. From that moment, I immediately felt a pit in my stomach. First off, the lack of eye contact, disconcern and lethargy from the lady at the front desk completely turned me off. It was as if were were bothering her or were unimportant or unworthy of her time. Then the lady at the front desk looked at the gentleman who wheeled my grandmother in to ask for my grandmother's name. He began to scramble and look for her paperwork, so to be of assistance I simply told the lady her name to be helpful. If looks could kill! She looked at me with a look as to emphasize she wasn't talking to me and immediately looked back at the gentleman for a response. After that discourtesy, we were instructed to go upstairs to the 2nd floor and luckily the man who transported her from HUMC came along to make sure she was set up properly. No one at the desk on the 2nd floor even acknowledged me nor my grandmother, which made me nervous to even leave her. After approaching nurses standing around gossiping, they finally told us what room my grandmother was in. Upon finding her room, we waited quite a while until a nurse came to transport her out of the wheelchair into her bed. Not one nurse introduced herself nor even made an attempt to introduce themselves to my grandmother. Now my heart was in my throat. As the nurses were walking towards the door to leave, i wanted to inform them that my grandmother was hard of hearing, so if she doesnt answer when they talk to her that she may not be able to make out what they are saying. The one nurse turned around, sighed, and bluntly responded so what are you telling me? That I have to speak louder for her? I was speechless. Now as im waiting for the nurses to come back to clarify a few of my questions, an elderly woman was left unattended crying. Another lady was in the hallway moaning and saying the same thing over and over without anyone attending to her needs. I literally was holding back tears at this point trying to be strong for my grandmother which was extremely difficult. Finally after sitting with my grandma in the room trying to get her comfortable and at ease, I realized time had passed and still not one nurse had come back. At this point I go up to the desk to speak to one of the nurses who, just like the lady downstairs, seemed to want nothing to do with me. I asked if anyone was going to go in her room to get her set up or to confer with us so we can go over some questions i have. However, every response was one worded, no eye contact, lack of concern. There was no compassion, comfort or any efforts to even let me know or think my grandmother would be in good hands. I was extremely devastated. The staff is exceptionally rude, uncompassionate, and disrespectful. You can't even introduce yourself or acknowledge someone new is in your facility? I am floured with the treatment we received and after reading other reviews there seems to be similar situations and experiences from others who have had interactions with this place. I would keep your loved ones as far away from here as possible!

  • M Ruvel
    ★★★★★ 3 years ago

    Great place to work! We pride ourselves on "adopting" our residents as parents/grandparents, families as friends and staff as partners. I would definitely put my loved one in this facility for I know they would receive top-notch care in a state of the art "home". From rehab to nursing, dietary to housekeeping, lots of fun recreation to a listening ear from social services, all of the residents needs are catered to with an individual and holistic approach. Thank you so much to my Maywood family!!

About Maywood Center For Health And Rehabilitation

General Information

Legal Business NameYom Tov Convalescent Center, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 1, 1997 (20 years)
Capacity120
Residents109
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Maywood Center For Health And Rehabilitation

Maywood Center For Health And Rehabilitation
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New Jersey Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 6, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

October 27, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
ESomePotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure that residents receive proper treatment and assistive devices to maintain their vision and hearing.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
BSomePotential for Minimal HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.

December 11, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Maywood Center For Health And Rehabilitation require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 40min
ReportedExpected
CNA
60min
45min
ReportedExpected
LPN
50min
1hr 10min
ReportedExpected
RN
3hr 50min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.7%
93.2%
93.2%
93.2%
96.3%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.5%
95.6%
97.2%
90.7%
95.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
77.4%
74.3%
58.6%
70.6%
40.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of low risk long-stay residents who lose control of their bowels or bladder
3.2%
3.1%
3.0%
2.7%
21.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who received an antianxiety or hypnotic medication
7.0%
15.5%
5.4%
14.6%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents whose ability to move independently worsened
8.8%
7.4%
7.0%
8.0%
12.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who received an antipsychotic medication
7.3%
17.2%
14.8%
25.8%
12.2%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents whose need for help with daily activities has increased
1.8%
3.2%
4.6%
3.2%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who self-report moderate to severe pain
7.6%
2.9%
5.7%
6.8%
6.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who lose too much weight
6.2%
4.5%
5.9%
8.2%
6.5%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of high risk long-stay residents with pressure ulcers
13.8%
1.5%
0.0%
0.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who have depressive symptoms
1.5%
2.9%
1.4%
1.4%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents with a urinary tract infection
0.0%
1.5%
5.6%
4.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents experiencing one or more falls with major injury
1.4%
1.2%
1.1%
1.0%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

69.1%
73.8%
77.7%
76.1%
87.6%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
73.4%
66.9%
66.9%
66.9%
86.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
49.1%
54.1%
49.7%
39.1%
64.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who made improvements in function
15.1%
14.4%
15.8%
13.4%
8.7%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.5%
0.6%
1.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.3%
0.9%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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