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Holly Manor Center

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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • Jim Davo
    ★★★★★ 3 months ago

    Horrific! Was there to recover this past winter. Needed PT. Their equipment was outdated/not working. The room was stiffulling hot all the time. Had to keep windows open for some relief. The time allotted for therapy was below the time insurance permits. No set schedule for PT. The therapist would come for you at their leisure. If you were in the restroom or taking a shower (two weekly) when they called upon you, you were lucky to get any PT that day. Was considered refusal. Most aides were satisfactory except for one. After using the toilet once, the aide commented to the other aide on the size of my penis and stated that she was purposely going to give me a wedgie which she did. My room heating/air unit was not working properly. Would constantly run regardless of setting. Was either overly hot or overly cold. The maintenance man did check it out twice saying it worked. Definitely not the case. The food was edible but was in portions for a child. Had trouble with one administrator, which led to most of them having a strong dislike for me. Stay away from This place!!

  • Helen Jambor
    ★★★★★ a year ago

    My dad is a current resident and this is his second time there. I have nothing but accolades to offer. The staff is warm and friendly, and last time they got dad walking when he arrived non ambulatory. I hope he leaves the same way. The setting is lovely and they really care about their patients. They are a 5 star deficiency free facility and they deserve it. Also want to say that I work for Genesis and have very high standards. I would not have placed my dad here if they were not the best around.

  • JoAnne Scofield
    ★★★★★ 2 years ago

    On behalf of our family we would like to extend a very heartfelt thank you to all the staff at Holly Manor for the wonderful care and genuine kindness they provide to our Mom each and every day. We are so appreciative and blessed to know that despite her memory and health issues she is cheerful and content. Although much of that can be attributed to her personality and the fact that she has always had a heart of gold and a good soul, we also know that the attention and care she is given by everyone at Holly Manor contributes to keeping her spirits high and a constant smile on her face. The teamwork, dedication and patience your staff demonstrates is amazing and inspiring, and instills faith & hope that despite the chaotic, conflict-filled world we live in there are individuals who are willing and able to help others freely, with no expectations or aspirations of being acknowledged or recognized for their deeds. We are so fortunate and grateful for all of you caring for our Mom in such a kind and devoted manner.

  • melinda meyer
    ★★★★★ a year ago

    My experience with Holly Manor has been horrible. My mother went there for rehab 10 days ago. Last night, she was dropped by an aid there and her leg was broken as a result of the fall. Even worse, she told the aid more than once that two (2) people were required to move her from the wheelchair to the bed. The aid said "Don't worry, it will be fine". She then proceeded to drop her and break her leg. She now requires surgery to repair her leg from the break and she is in pain. Now she has more damage and healing to deal with than what she was originally sent there for. Even worse than this, when Holly Manor called to tell me what had happened, they reported to me that my mother had been placed on the floor (not dropped) and that she was fine. Had my mother not requested an x-ray, they would have left her in bed with a broken leg indefinitely, because according to them, she was fine and not in need of medical care. So Holly Manor sent my mother back to the hospital, thank you very much. I removed her things from Holly Manor this morning and she will not be returning. Be very careful of this place, they don't seem to have any modern equipment, they move disabled people by hand and they apparently drop them as a result.

  • Keasha Prince
    ★★★★★ 9 months ago

About Holly Manor Center

General Information

Legal Business Name84 Cold Hill Road Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1973 (45 years)
Capacity124
Residents115
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Holly Manor Center

Holly Manor Center
was reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New Jersey Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 31, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Holly Manor Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 60min
2hr 30min
ReportedExpected
CNA
35min
40min
ReportedExpected
LPN
45min
1hr 10min
ReportedExpected
RN
3hr 20min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
97.8%
97.8%
97.8%
96.3%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
35.0%
36.6%
35.7%
28.1%
40.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.8%
19.0%
17.9%
19.1%
21.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who received an antianxiety or hypnotic medication
29.4%
25.3%
33.1%
21.3%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents whose ability to move independently worsened
26.5%
25.0%
26.1%
24.2%
12.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who received an antipsychotic medication
20.6%
16.4%
21.6%
20.0%
12.2%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents whose need for help with daily activities has increased
2.4%
7.4%
5.0%
2.3%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who self-report moderate to severe pain
5.2%
8.8%
6.9%
6.9%
6.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who lose too much weight
8.1%
3.3%
4.3%
6.1%
6.5%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of high risk long-stay residents with pressure ulcers
13.3%
7.2%
2.2%
2.2%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who have depressive symptoms
1.2%
3.5%
10.0%
3.4%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents with a urinary tract infection
1.2%
1.1%
4.4%
4.3%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents experiencing one or more falls with major injury
6.6%
2.9%
3.9%
4.9%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.2%
1.1%
1.1%
2.2%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.2%
96.3%
95.5%
94.9%
87.6%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.6%
91.9%
91.9%
91.9%
86.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
51.1%
40.5%
34.8%
39.1%
64.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who made improvements in function
12.2%
7.7%
10.9%
15.3%
8.7%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who self-report moderate to severe pain
1.0%
0.0%
1.9%
1.1%
1.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who newly received an antipsychotic medication
0.6%
0.5%
1.5%
2.9%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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