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Powerback Rehabilitation Moorestown

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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • ★★★★★ 2 weeks ago

    PowerBack Moorestown is a very nice place. I was treated with respect and was taken care of throughout my stay. Physical Therapy helped me each day to make progress in order to go home and feel safe. The food was enjoyable as well. I would recommend this place to anyone who needs rehab.

  • ★★★★★ a month ago

    PowerBack is a beautiful place with great care. The staff is wonderful and very helpful. The CNA and nursing staff are very accommodating. I would rate Physical therapy and Occupational therapy a 10. Every time I need help everyone is so helpful and willing to take care of me with no complaints. I would continue to come back and recommend this place to anyone.

  • ★★★★★ 2 months ago

    My elderly mother was there three weeks for rehab. The facility looks lovely inside and out. But I wish they would rip up the landscaping, get rid of the landscapers, eliminate several administrators with their expensive looking clothes, and spend the money hiring more aides, nurses and food service staff, where more help is needed. Most of employees we met were new or relatively new to the facility. Overall, the therapists did a good job giving my mother techniques to assist her in moving around. Many of them were fantastic. However, the therapy schedule varied from day to day, which was difficult for my mother. The non-administrative staff appears to work long hours for low pay. This results in taking frequent sick days, high turnover and being understaffed. The food service was erratic. Meals arrived at all times and usually were cold. The food was frequently delivered when my mother was asleep but food service would not wake her. The food, even when served at the restaurant, was so-so. The supervisor of the food service met with us to try to get things straightened out, to no avail. Another employee told us that the kitchen was not designed for bringing meals to all the patients' rooms as they do now. Some of the nurses and aides were caring and made their best effort care for my mother. However, there were times that we had to wait for a long time for assistance, when they were with other patients or otherwise unavailable. One aide told us that she was supposed to care for ten patients but was caring for 13, because they were short staffed. Aides often worked a double shift (14 hours). Nurses were brought in from another Genesis agency to work when needed. My sister and I spent long hours there making sure that the staff came to help my mother as promptly as possible. However, when my mother was in the room alone, she was not as assertive as we were and sometimes felt like she was ignored. When I voiced my concerns to supervisory staff I did not feel that they were "yessing" me to death. I believe that they were trying to improve the situation. However, until the basic problem is addressed: more aides, more food workers, all being better paid, these problems will continue. We were given very few options when selecting a rehab facility. My impression is that none of them is ideal and some of them are worse than Powerback. It is important that if a family member goes there that they have a relative present on a regular basis to ensure they have the best attention possible.

  • ★★★★★ 3 weeks ago

    If you love your parent, do not, I repeat do not put them in this place. Oh yes, it's beautiful on the outside and inside BUT they are lazy, don't care about their patients, never answer call bells, the food is terrible and I know of three patients who got dehydrated because No one ever offered them water. This staff would rather play games on the computer or text on their phones !!!! They all have attitudes when you kindly ask for some help for your Loved One. Please don't go.... it's so terribly sad the way they treat older seniors!!!!

  • ★★★★★ a month ago

    My grandmother was here back in May. I must say that the nursing team there was amazing and very patient. I have three nurses in the family including my mother who was there day and in day out and they couldn't have been more accommodating. If you are a nurse that has ever had a loved one in a hosp or rehab I'm sure you can emphasize with how difficult it is not to want to micromanage...but nevertheless they happily answered all her questions and addressed any concerns. Although confused my grandmother felt as though she was on vacation the entire time, she swore her room was a hotel room. My grandmother received therapy for as long as she could, and when she finally reached her peak she didn't want to leave. My family decided that since her prognosis was poor but she was happy and comfortable we decided to keep her there privately since it was worth the cost. I am happy to say that they made her last few weeks a blessing. I couldn't be more thankful for the care they provided.

About Powerback Rehabilitation Moorestown

General Information

Legal Business Name200 Marter Avenue Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 10, 2014 (3 years)
Capacity120
Residents86
Percent Occupied72%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsNone
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Powerback Rehabilitation Moorestown

Powerback Rehabilitation Moorestown
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New Jersey Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 12, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

December 29, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Powerback Rehabilitation Moorestown require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 20min
ReportedExpected
CNA
1hr 5min
45min
ReportedExpected
LPN
2hr 60min
1hr 45min
ReportedExpected
RN
6hr 20min
4hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
-
-
-
96.3%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
95.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
40.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
21.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
12.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
12.2%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
6.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
6.5%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
-
-
-
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.4%
94.0%
94.2%
91.9%
87.6%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.2%
93.3%
93.3%
93.3%
86.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
65.6%
72.1%
75.4%
73.2%
64.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who made improvements in function
20.2%
19.8%
17.4%
15.0%
8.7%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who self-report moderate to severe pain
1.2%
1.0%
1.4%
1.2%
1.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
1.1%
1.3%
1.3%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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