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Cooper River West

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • ★★★★★ 2 weeks ago

    Nightmare ! My husband was there one week and I had him moved out. The stench of dirty diapers permeates the halls. The most common response to requests "I'll tell someone about that." The sink and toilet in the room was broken. The PT staff is uneducated. It is not a place for healing but a place for storing people to die. They do put on a good show on Saturday when young people come in. Overnight the trash is emptied, there is no one lingering around the nurses station in a wheel chair and the stench is magically gone. There is a special place in hell for the people who make money off this kind of place.

  • ★★★★★ 3 months ago

    These people are awful. The abuse my mother and ignore her. Don't clean her. Leave her sitting in chair or bed all day. Come in the room turn off her call light dont acknowledge her and walk out. I am having my mother transferred out of there and having the state come in to look at this horrific treatment to the patients. I am not the only family member of a patient there complaining about this. My mother should have been healed by now instead they just make her worse and neglect better treatment for her to heal and return home.

  • ★★★★★ 3 months ago

    Dirty rooms, my father does my mother's care for 9hrs of the day. When left alone she gets no assistance. Has fallen many times trying to get to bathroom on her own. Had pneumonia for the past three months undected by their drs and nurses only found by Cooper Hosp. after she was taken there for a fall. She has aspirated twice now on food. Clothing and personal care items disappear constantly.

  • ★★★★★ 4 months ago

    Staff here is awful and rude, they completely ignore or blow you off with questions and then show up with an attitude leaving the family to do what the nurse should be doing.

  • ★★★★★ 4 years ago

    very nice and helpful staff these people got their stuff together

About Cooper River West

General Information

Legal Business Name5101 North Park Drive Operations
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 13, 1986 (32 years)
Capacity180
Residents161
Percent Occupied89%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Cooper River West

Cooper River West
was reviewed by to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New Jersey Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 13, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
HSomeActual HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
HSomeActual HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
FManyPotential for HarmHealth InspectionProvide enough power supply for lighting all entrances and exits; equipment for fire detection and alarm systems, and extinguishers.
FManyPotential for HarmHealth Inspection1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionCompletely assess the resident at least every twelve months.
DFewPotential for HarmHealth InspectionReview or revise the resident's care plan after any major change in physical or mental health.

June 30, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$35,588 fine
KSomeImmediate JeopardyComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Cooper River West require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 45min
2hr 20min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
35min
1hr
ReportedExpected
RN
3hr 5min
3hr 60min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.1%
95.3%
95.3%
95.3%
96.3%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.9%
89.9%
86.0%
90.5%
95.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
43.1%
41.7%
40.3%
40.3%
40.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.4%
23.3%
21.4%
25.2%
21.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who received an antianxiety or hypnotic medication
21.1%
18.5%
20.3%
11.8%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents whose ability to move independently worsened
22.6%
18.4%
18.8%
20.1%
12.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who received an antipsychotic medication
19.7%
18.3%
17.7%
10.6%
12.2%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents whose need for help with daily activities has increased
8.6%
7.2%
6.6%
10.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who self-report moderate to severe pain
4.4%
9.7%
7.8%
7.4%
6.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who lose too much weight
8.7%
3.2%
4.4%
4.4%
6.5%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of high risk long-stay residents with pressure ulcers
1.5%
3.7%
3.9%
3.1%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who have depressive symptoms
0.7%
0.0%
2.2%
2.2%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents with a urinary tract infection
2.1%
2.2%
3.7%
2.9%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents experiencing one or more falls with major injury
5.2%
1.6%
2.2%
2.0%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.7%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

52.2%
63.0%
68.0%
59.2%
87.6%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.2%
80.5%
80.5%
80.5%
86.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
43.9%
46.7%
43.5%
46.0%
64.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who made improvements in function
32.1%
28.4%
26.0%
20.8%
8.7%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.3%
0.0%
0.0%
1.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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