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Aristacare At Norwood Terrace

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Reviews
Overall Rating 3.8 / 5.0 ★★★★★

  • Ellisa Lee
    ★★★★★ 3 months ago

    The residents and the staff have a great interaction with each other. The administration is hands on and foster an open door policy for the residents and family. They know all their residents by name. You can tell the team here cares! I know people who have had their loved ones here and they have only good things to say. Many of our students go on to work here and are happy which speaks volume. Great job AristaCare at Norwood team!!

  • Sara Maass
    ★★★★★ 3 months ago

    I can't even begin to state my disappointment with this facility. They are understaffed and the patients are under cared for. The rooms are dirty and dimly lit. We have had multiple experiences with this facility and each one worse than the next. This time the nurse didn't check my mother in laws sugar level when she was supposed to so she didn't administer the correct dosage of insulin. She also has a wound that got infected while in their care and it is taking them days to change her bandages. They are not following prescriptions and are making many mistakes. We are completely unsatisfied with this place. One star is one star too many....

  • Nicole Aagaard
    ★★★★★ 3 months ago

    Norwood Terrace is a great facility for rehabilitation services or long term care. The staff is very caring, warm and friendly. They all have the best interest of all their patients at heart.

  • Juanda Peterman
    ★★★★★ a month ago

    They are EXTREMELY understaffed!!! Patients can not be cared for properly when there are not enough skilled staffers to do so. My loved one has been displaying numerous signs that he is ill since the week of July 4th. His blood pressure has been low, he is weak to the point that he can longer stand, his bowel movements are watery, he has a fever, and he has no appetite. They attempted to give him fluids but could not get the needle into his vein. After 3 attempts he told them to stop. Instead of getting someone else to insert the needle, they maked his records with a comment that said he refused the medication. That was untrue!!! He asked for a specialist. I witnessed that conversation!!! Well due to their neglect, he has gotten so ill that today he was hospitalized. He is dehydrated because of their neglect, and im waiting for the results from all of the other test. Oh, It is now mid August!!!!! I do not blame the staff as much as I blame administration. You can not over work a skeleton crew and expect good results!!!!

  • Carol Pawlowski
    ★★★★★ 2 months ago

    I have been a nurse for 27 years. Visiting Artiacare in Plainfield impressed me with the peersonal care and the kindness of every employee that walked into the room. Kind, loving and compassionate people. Be good to your employees. they are the people that make the place welcoming.

About Aristacare At Norwood Terrace

General Information

Legal Business NameNorwood Terrace Health Center, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 11, 1985 (32 years)
Capacity120
Residents111
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Aristacare At Norwood Terrace

Aristacare At Norwood Terrace
was reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New Jersey Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 3, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

March 19, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Aristacare At Norwood Terrace require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 30min
ReportedExpected
CNA
50min
45min
ReportedExpected
LPN
40min
1hr 10min
ReportedExpected
RN
3hr 40min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.7%
98.9%
98.9%
98.9%
96.3%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.6%
98.9%
98.9%
97.8%
95.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
43.6%
39.5%
39.5%
31.6%
40.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.1%
14.9%
15.5%
17.4%
21.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who received an antianxiety or hypnotic medication
21.0%
10.1%
18.8%
12.1%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents whose ability to move independently worsened
20.2%
20.7%
19.0%
15.3%
12.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who received an antipsychotic medication
13.2%
19.0%
14.3%
17.5%
12.2%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents whose need for help with daily activities has increased
1.0%
3.2%
1.9%
2.6%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who self-report moderate to severe pain
5.7%
4.6%
7.0%
6.9%
6.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who lose too much weight
6.7%
7.9%
3.1%
4.6%
6.5%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of high risk long-stay residents with pressure ulcers
2.4%
2.5%
6.2%
3.5%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who have depressive symptoms
5.7%
3.4%
1.2%
9.2%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents with a urinary tract infection
2.3%
3.3%
3.4%
3.4%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents experiencing one or more falls with major injury
1.4%
0.0%
0.0%
1.1%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents with a catheter inserted and left in their bladder
5.7%
4.4%
4.5%
2.2%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.7%
97.0%
97.1%
94.1%
87.6%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.1%
87.1%
87.1%
87.1%
86.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
95.1%
97.4%
93.6%
86.1%
64.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who made improvements in function
6.3%
6.5%
7.6%
5.7%
8.7%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who self-report moderate to severe pain
1.0%
1.1%
3.1%
3.0%
1.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
1.2%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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