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Merwick Care & Rehabilitation Center

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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • Joan Sclafani
    ★★★★★ a month ago

    I n the past six months I was a patient at Merwick Rehabilitation Center.on two separate occasions. The facility is very clean and beautiful. More importantly the Physical and Occupational Therapy staff are top notch. This was apparent on both admissions. On my initial visit I was very disappointed with the nursing care I received, so much so, that I complained in writing to the patient advocate, Lori. I was also not so pleased with the food service. On my second admission I noticed a significant improvement in both. Apparently administration is very responsive to what their patient's are telling them. Hopefully the improvements will continue because this is a wonderful addition to the Princeton area.

  • Brittany Perkins
    ★★★★★ 4 months ago

    Merwick is WONDERFUL! My father has been there for a bit now because he needs extreme care at this time and the staff, nurses, administration everyone has been amazing. They are so caring, helpful and knowledgeable. My mom had to go into rehab as well and she was there with my dad until she was able to go home. They all have become family to us. Each department is remarkable, from PT, the nursing assistants, nurses, case managers and maintenance . My dad also loves the food there and always asks for more during his meals. They are also accommodating to make sure you feel comfortable and it seems their mission is for you to focus on getting better. The case managers are awesome too and really fight to make sure you get everything you need during your time there and when you are going home. I really cannot say enough about this place. I trust them with my forever heroes - my parents. If you do need to go to a rehab facility this is a great place and you can trust that your loved ones will get the BEST care.

  • Eric Sauerman
    ★★★★★ 3 months ago

    My family and I had a wonderful loving experience with Merwick Care in NJ. The staff was warm loving and so helpful to us at a difficult time in our lives. The social worker was wonderful and cared for our mom in a way that went well beyond what she needed to do...just so loving and caring. I highly recommend this rehab center and we will miss everyone especially Lori

  • Anne Holmes
    ★★★★★ 2 weeks ago

    It is the people at Merwick who made the difference!! * Helen (nurse-2nd floor sub acute). When I arrived at Merwick right after my mother was admitted, I was walking down the hall and saw a picture of butterflies (which has significant meaning to our family). I was taking a picture of it to show my mother and Helen came up and took the picture off the wall, went to my mother's room and hung it up! Her act of pure kindness will stay with me forever! * Ester (nurse-2nd floor sub acute). Ester is just so exceptional!! Every time I came (which was everyday) if Ester was working, she was happy and ALWAYS willing to stop and talk to me! She encouraged me, gave me advise, and just listened to me. I feel that she cared deeply for my mother and for me. I will miss seeing her beautiful face! * Marie (CNA- 2nd floor sub acute). Marie is another person who was always cheery and pleasant! She took the time to talk to my mother and she definitely was my mother's cheerleader!! Her care of my mother was thorough and respectful! * Monica (PT) Monica was always concerned about my mother. She would stop me in the hall to talk about her concerns about my mother's condition. She always showed true concern for her. She is another staff person who always had time for me!! * Christine (OT). I only met Christine once but that one time was impressionable!! She was working with my mother in her room. Her care and interactions were so incredible! My mother had to go to the bathroom and when I expected Christine to call the aide, instead she put on gloves and patiently assisted my mother. What a lovely person! * Tracy (social worker)- Tracy was always responsive to my questions! She took the time to answer any question I had. When I was losing my mind about my mother's 2nd fall and wanted to get 24 hour support, Tracy was right there to help me and she worked with me to secure a good company! * And finally Lori - I get choked up every time I think about all you did for me!! Having a "go to" person, a person who made me feel like I was important carried me thru the month stay! I always had the confidence that you would help me figure out what I needed to do for my mother.!! Saying Thank you seems inadequate!

  • Jenna Wandishin
    ★★★★★ 3 weeks ago

    Placed 88 yr. old mother at Merwick to rehab from a broken femur. She was there approx. 5 weeks. I was there daily and here are my observations as follows. First, let me preface; if you or family member are fairly independent as far as bathroom trips/ bathing; your medication knowledge, you'll do fine at this subacute. I will be very objective as I have had the experience of 4 rehabs over the period of 7 years w/my mother. 1) The nursing supervisor's attitude, set the tone there. Her appearance of how she handled herself trickled down to the staff and CNA's. If you needed a question answered or help, i.e. having CNA answer the call button, you will be waiting on an average just under 20 minutes. This turned out to be an unpleasant experience with the bathroom situation. I feel as though CNA's could be trained in geriatric care to be more proactive than to wait until there's a problem. Nursing Supv. did not know where staff was and gave impression she was inconvenienced looking for them. We are all human and have bad days but this seemed to be the norm. 2) Please read other reviews regarding food delivery - as I had the same experience. Food itself is decent. 3) Because of the nursing supervisor's disposition I felt all areas of care were compromised. There were 2 exceptions, Christine a nurse and 1 male CNA (this is 1 st flr.). 4) Next step, - called the following w/min. questions; Director of Nursing; Therapy Program Manager, Business Co-ordinator of Ins. - not one of them returned a phone call! 5) The Kessler trained Physical Therapists and Occupation Therapists are well trained, professional and excellent people to work with. Cesar is exceptional in all areas. PT dept. pretty much adheres to a schedule and the goals were well outlined. On a side note my mother did get a bedsore or pressure wound as the staff on weekend's had insufficient coverage. I was told this by a staff member. 6) I witnessed a real disconnect and lack of cohesion with the CNA's, nursing staff and PT department. (And...when PT asked a CNA to assist or to sign off on paperwork, they seemed "put out".) 7) Medication changes were 'never' communicated to family member. Had to keep asking what changes were made if any. 8) I think a quick 5 minute weekly meeting with: a family member; a nurse; a PT person; a social worker would eliminate the need for family member to go to different areas asking questions. Or have 1 person gather update and convey to patient's family. Tried to be minimal and have questions ready as I understand they too have their job to do and that was respected. No one from Merwick suggested a follow-up visit with surgeon and getting them to surgeon's/dr. office. That fell upon family member to make all arrangements happen. 9) The "very pleasant and positive" Guest Relations Manager made rounds to make sure everyone was happy and doing well. But I think if we had a weekly 5 min. meeting as mentioned above, it would have been less work on the G.R. Manager (to be pro-active rather than to wait and placing band-aide on situation). 10) More emphasis needs to be placed on the socialization aspect as it helps a patient's well being in every which way. 11) Amenities could have been explained better and what to expect upfront upon arrival.

About Merwick Care & Rehabilitation Center

General Information

Legal Business NameMerwick Care & Rehabilitation Center, LLC
Ownership TypeFor Profit - Individual
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1967 ()
Capacity200
Residents175
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Merwick Care & Rehabilitation Center

Merwick Care & Rehabilitation Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New Jersey Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 10, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionDispose of garbage and refuse properly.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.

December 17, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
BSomePotential for Minimal HarmHealth InspectionEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Merwick Care & Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 30min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
50min
1hr 10min
ReportedExpected
RN
4hr 15min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

94.8%
99.2%
99.2%
99.2%
96.3%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.9%
97.4%
100.0%
100.0%
95.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
20.5%
9.3%
14.9%
20.9%
40.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of low risk long-stay residents who lose control of their bowels or bladder
11.5%
15.8%
14.4%
16.2%
21.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who received an antianxiety or hypnotic medication
8.0%
3.2%
4.6%
4.1%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents whose ability to move independently worsened
9.6%
7.1%
8.1%
13.2%
12.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who received an antipsychotic medication
8.3%
8.0%
5.8%
5.6%
12.2%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.8%
0.0%
1.5%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who self-report moderate to severe pain
7.1%
9.8%
11.5%
8.2%
6.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who lose too much weight
6.7%
6.7%
4.3%
5.6%
6.5%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who have depressive symptoms
0.9%
5.3%
0.9%
0.9%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents with a urinary tract infection
3.4%
2.6%
3.5%
2.6%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
1.6%
0.8%
2.4%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

89.0%
95.9%
94.8%
95.1%
87.6%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.2%
92.6%
92.6%
92.6%
86.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
32.5%
27.0%
30.9%
40.4%
64.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who made improvements in function
12.0%
10.9%
7.8%
6.0%
8.7%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who self-report moderate to severe pain
0.7%
0.4%
1.4%
2.8%
1.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who newly received an antipsychotic medication
1.0%
0.4%
0.0%
0.2%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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