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Voorhees Care & Rehabilitation Center, The

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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    I feel ok giving this place only one star. My mother-in-law was in here until she died. She was not an easy to take care of patient in any way and I will admit that. But this place is so deplorable it's not even worth the one star. Somehow she sustained a broken back while in their care. She supposedly feel out of bed. After the fall they just padded up the floor around her bed. Making it impossible not to reinjure herself. The staff is horrible here! There's no incentive to even try!! It smells so bad in here it's hard to breathe. While she was there they had multiple upper floor floods. The air conditioning was subpar at best and we needed an extra unit in her room. She had bedsores and NO physical therapy or was encouraged to be physical. No rehabilitation was ever encouraged so I knew she came here to basically die. I will give it credit for one thing they promote smoking amount the residents. This was why my mother-in-law ended up here...She could smoke. The staff would take her out to smoke so they could too!! My mother-in-law definitely supplied a lot of staff with cigarettes! The smell of marijuana was present on many staff and outside where the staff smoked along with the residents. The events and "parties" we did get to attend were poorly organized and never fun for the residents who lineup hours prior to avoid getting stuck on the only operating elevator. The staff closes the only elevator in service to get the residents meals so if you need to get up or down your using the steps. No idea how they would evecatuate the residents in a fire!?!?! Every other visit the fire department were there going through the building but never evacuated the residents the just close the doors and keep them in the rooms. The residents do not have anything to do but sit in front of the nurses station located outside of the one of three working elevator. So your bumbarded once you step off. You don't even get a chance to thank God for surviving the elevator before the smell and residents overwhelm you. If your loved ones smokes and refused to quit to go into a home then this is your place!! They can smoke themselves to death in there and no one will be concerned!! They never contacted the family when she became unresponsive they waited until she was clinically dead before they sent her to the hospital. We literally had moments to be with her before she died at Virtua. The nurses at Virtua we're coming and going prepping her room and they came in to say she was being moved to her room and she was dead already and the staff was awesome at Virtua Hospital. They gave us all the time we needed to be with mom. Thank God she didn't have to go back.

  • ★★★★★ a month ago

    I actually work there with an agency and got an experience that actually made me want to be part of their staff I love it

  • ★★★★★ 5 months ago

    The place is absolutely horrible. Most of the staff can careless about their patients. No one wants to work or do their job. They worry about their breaks.they do not clean their patient's very well at all. Their food is horrible. I wouldn't serve it to anyone. Loaded with carbs and starch. Very unhealthy. The staff are in lala land. I think the director person who does the hiring, should be drug tested (seriously ) I don't recommend sending your loved ones here. I'm very disappointed.

  • ★★★★★ 11 months ago

    PLEASE. If you care even a little about your loved one, do NOT let them go here. I wouldn't wish this place on my worst enemy, let alone a loved one. My father had to go to a short term rehab... Cooper sent him here. An absolute nightmare from day one. I took him home against their money hungry protests. Nothing short of of horror show for seniors & my heart is broken that I even allowed the opportunity for him to be treated in the manner he was. Please do not allow your loved one to go to this dump. My last question to them was, "Would you allow YOUR mother or father to be here"???? No reply. Speaks volumes.

  • ★★★★★ a year ago

    I think the staff are good and do their best. I have been there many times and found it is clean. I visit a friend and find the food is looks tasty. I am sure the patients would rather be home with a family member but this is the next best thing that can be done for some people. My only objection would be if the patients could have their own room and not have to share with another person

About Voorhees Care & Rehabilitation Center, The

General Information

Legal Business NameThe Lakewood Of Voorhees Operator, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 1, 1981 (36 years)
Capacity240
Residents224
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Voorhees Care & Rehabilitation Center, The

Voorhees Care & Rehabilitation Center, The
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New Jersey Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 22, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

February 2, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionGive the right treatment and services to residents who display physical or psychosocial problems adapting to changes in circumstances.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

December 10, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

December 2, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$11,700 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Voorhees Care & Rehabilitation Center, The require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 25min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
40min
1hr
ReportedExpected
RN
3hr 5min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.8%
98.2%
98.2%
98.2%
96.3%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.3%
95.8%
95.5%
95.0%
95.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
33.0%
37.2%
39.6%
37.4%
40.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.1%
19.3%
17.3%
19.0%
21.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who received an antianxiety or hypnotic medication
16.0%
9.4%
7.5%
12.2%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents whose ability to move independently worsened
8.3%
6.8%
5.5%
6.1%
12.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who received an antipsychotic medication
10.1%
9.1%
5.1%
6.9%
12.2%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents whose need for help with daily activities has increased
4.5%
8.9%
4.6%
4.2%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who self-report moderate to severe pain
5.8%
5.9%
3.0%
2.0%
6.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who lose too much weight
4.1%
5.4%
5.5%
6.9%
6.5%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of high risk long-stay residents with pressure ulcers
2.0%
2.5%
1.5%
2.2%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who have depressive symptoms
2.4%
3.4%
0.5%
0.0%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents with a urinary tract infection
1.9%
3.3%
2.0%
3.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents experiencing one or more falls with major injury
2.4%
3.8%
2.0%
1.5%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.5%
0.5%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

85.7%
89.5%
85.9%
80.0%
87.6%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.0%
90.5%
90.5%
90.5%
86.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
54.1%
73.9%
73.5%
63.5%
64.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who made improvements in function
20.9%
23.8%
18.1%
11.4%
8.7%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who self-report moderate to severe pain
1.8%
1.8%
0.0%
0.0%
1.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
1.8%
0.8%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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