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Care One At Wall

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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • ★★★★★ a month ago

    Received collection notice for my father -Stay 8-20-15. Contacted Meridian who stated the collection notice is for Care one. Services were requested for my father from Care One to Meridian. (x-ray). Did Care One bill fathers Medicare, and then not pay Meridian's bill? When I contacted the Business Manager at Care One -Her response" I was not here when that happened so I can't help you." She then said, I can chase down actual bill from Meridian for Care One, as she does not have the phone number to call. "I can not take responsibility for this that happened before me." Left Message for next level at facility.

  • ★★★★★ 5 months ago

    The staff at Care One at Wall is excellent with extremely dedicated professionals. The facility is clean, well organized, and the environment is welcoming and cheerful. Thank you to all the staff who cared for my dad. It was a hard time for my me and my family, but I couldn't have asked for better care at all levels!

  • ★★★★★ 3 months ago

    Unresponsive staff and administration. Will never do deal with another Care One facility again for anyone in my family. Very responsive when they want your business . My mother was in facility and the staff didn't return calls for weeks at at a time and the staff would be nasty and disrespectful when questioned. Horribly run and the Corporate Office was no better! Never recommend to anyone!!!

  • ★★★★★ 2 years ago

    PT & OT were awesome, nothing bad to say. However, the gym was continually way too cold - 50-some degrees. Some days it was so cold that they did therapy in a gathering room or in the patients' rooms. One night the power went out and an aid strung an extension cord from the outlet powered by the emergency generator across the floor in my room on the way to the bathroom and covered it with a sheet. It didn't really matter, however, because 15 minutes later the generator failed as well. The worst part of the facility was the food -- not just a complaint usually offered up on health care food. This was atrocious. There was no point in selecting things off the menu submitted days in advance; they came with random food including items from my NEVER EAT IT list. One night I got a tray that had previously been served to another patient. I saw one of the servers open crackers for a patient by biting it in her own teeth first. The head of the kitchen tried very hard to be accommodating but improvements never came. 3 times while I was there (about 5 weeks) there was a quarantine due to an GI infection running rampant through the facility. Finally, my bathroom was incredibly unclean. Housekeeping ran a mop around the center of the floor, lifting nothing or going to the edges. Thinking maybe it was just permanently stained, one day I tried washing a spot with the washcloth I'd finished using in my own wash-up, and voila it came clean. In summary, the therapy was great -- better to have it as an outpatient though.

  • ★★★★★ 3 years ago

    I have delivered flowers here. The staff is very friendly & the facility is very clean.

About Care One At Wall

General Information

Legal Business NameCare One At Wall, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 10, 2004 (13 years)
Capacity138
Residents91
Percent Occupied66%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Care One At Wall

Care One At Wall
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New Jersey Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 18, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Care One At Wall require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 25min
ReportedExpected
CNA
1hr 20min
40min
ReportedExpected
LPN
1hr 20min
1hr 20min
ReportedExpected
RN
4hr 55min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
88.6%
88.6%
88.6%
96.3%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.1%
89.5%
91.7%
90.9%
95.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
46.7%
62.5%
57.7%
73.9%
40.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of low risk long-stay residents who lose control of their bowels or bladder
24.3%
21.2%
21.9%
20.0%
21.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who received an antianxiety or hypnotic medication
3.0%
11.3%
18.2%
27.6%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents whose ability to move independently worsened
4.9%
5.3%
11.1%
21.2%
12.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who received an antipsychotic medication
11.4%
12.5%
3.4%
12.5%
12.2%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
3.0%
6.0%
13.7%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who self-report moderate to severe pain
7.3%
24.3%
13.9%
6.5%
6.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who lose too much weight
6.7%
7.4%
11.5%
4.3%
6.5%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who have depressive symptoms
0.0%
2.7%
0.0%
3.2%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
5.6%
3.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
1.9%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

92.2%
89.4%
88.0%
83.7%
87.6%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.3%
80.0%
80.0%
80.0%
86.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
78.8%
82.8%
84.6%
80.7%
64.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who made improvements in function
11.2%
15.2%
15.1%
15.5%
8.7%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who self-report moderate to severe pain
0.8%
1.5%
1.4%
0.6%
1.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
0.5%
1.5%
1.5%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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